30 Questions
What are the dispositional traits that promote effective communication?
Caring and respect
In the termination phase of a therapeutic relationship, what is an expected goal for the patient?
Identifying accomplished goals
Which factor is NOT a rapport builder in effective communication?
Patient vs. nurse roles
What is a goal of the working phase in a therapeutic relationship?
Active participation in the relationship
Which characteristic is NOT considered a dispositional trait for effective communication?
Power dynamics
A patient verbalizing feelings about the termination of a therapeutic relationship is an example of:
Effective communication
What is a key aspect to keep in mind when developing listening skills?
Thinking before responding to the patient
Which of the following actions is NOT recommended when communicating with a patient?
Keeping a closed mind
What is the purpose of using silence appropriately in communication?
To allow the patient to gather thoughts and proceed at their own pace
Which behavior is a barrier to effective communication?
Pretending to listen
Why is touch considered a powerful means of communication?
It can convey multiple meanings
What should be avoided when engaging in conversation with a patient?
Pretending to listen
What is the purpose of the orientation phase in a therapeutic relationship?
To establish mutual trust and rapport between the nurse and patient.
Which factor is NOT typically included in those influencing communication in a healthcare setting?
Social media preferences
In the communication process, who is responsible for decoding the message?
Receiver
What is one major characteristic of a therapeutic nurse-patient relationship?
Mutual sharing of information
During which phase of a therapeutic relationship does the nurse aim to promote increased independence and well-being for the patient?
Working phase
What is a key element of effective professional communication in nursing hand-off reports?
I-SBAR-R: Identification of yourself and your patient
What is a key aspect of effective transcultural communication skills based on the text?
Respecting patient's privacy and communicated needs
What should healthcare professionals do when patients are reluctant to talk?
Use validating techniques
From the material provided, what is a common misconception that should be avoided in therapeutic communication?
Treat patients like a disease
When communicating with patients, what is a recommended approach mentioned in the text to promote assertiveness?
Listening to patient perspectives
In developing professional therapeutic communication skills, what role does humor play according to the content?
Use humor to break barriers and establish rapport
Based on the text, what is a recommended technique for healthcare professionals to develop conversation skills?
Controlling the tone of voice during interactions
What is a common barrier to communication mentioned in the text?
Using clichés
Which type of questions are suggested to avoid in communication according to the text?
Questions starting with 'why' and 'how'
What is a common response strategy recommended for dealing with disruptive behaviors?
Accountability
Which behavior is typically associated with horizontal violence?
Negative behavior among peers
What is a key aspect of communicating with visually impaired patients?
Being sensitive to non-verbal cues
Which action is discouraged in communication with patients who are unable to speak English?
Speaking slowly and loudly
Test your knowledge on utilizing nursing observations, optimal pacing, and effective transcultural communication skills. Assess personal beliefs, plan care based on communicated needs, and modify communication approaches to ensure respect for the patient's needs in a non-threatening manner.
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