20 Questions
Which of the following is considered a barrier to communication?
Giving false assurance
What type of disruptive interpersonal behavior involves negative communication between nurse and physician?
Incivility and Bullying
In impaired verbal communication, which special need includes being physically unable to speak English?
Unable to speak English
Which form of communication involves the use of clichés and closed questions?
Nontherapeutic communication
What is a common response to disruptive behaviors in professional settings that focuses on improving leadership and accountability?
Implementing a zero-tolerance policy
What is the primary goal of interpersonal communication?
To exchange messages between two or more people
Which factor can significantly influence communication according to the text?
Physical, mental, and emotional state
In the communication process, what is the role of the sender?
Encoding the message
Which zone represents communication space that is closest and most personal according to the text?
Intimate zone
What is the focus of therapeutic nurse-patient relationship according to the information provided?
Patient's needs
What is a key goal of the working phase in a nurse-patient relationship?
Having the patient actively participate in the relationship
Which of the following is considered a dispositional trait that promotes effective communication?
Warmth and friendliness
What is a goal of the termination phase in a nurse-patient relationship?
Identifying progress made toward goals
Which factor is NOT considered a rapport builder in effective communication?
Patient cooperation
What is a common dispositional trait that influences effective communication?
Caring
Which technique involves summarizing the patient's message in a concise manner?
Focusing
What is a key aspect of effective transcultural communication?
Respecting the patient's privacy
Which factor is essential for developing professional therapeutic communication skills?
Effective listening skills
What should be avoided in communication according to the text?
Telling the patient what to do without explaining how
Which is a common theme identified in therapeutic communication?
Showing respect for the patient's concerns
Test your knowledge on utilizing nursing observations, optimal pacing, and effective transcultural communication skills. The quiz covers assessing personal beliefs, planning care based on communicated needs, modifying communication approaches, using validating techniques, and more.
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