Nursing Observations and Transcultural Communication Quiz
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Questions and Answers

Which of the following is considered a barrier to communication?

  • Offering helpful advice
  • Engaging in active listening
  • Utilizing open-ended questions
  • Giving false assurance (correct)
  • What type of disruptive interpersonal behavior involves negative communication between nurse and physician?

  • Horizontal or lateral violence
  • Verbally and physically aggressive patients
  • Incivility and Bullying (correct)
  • Gossip and rumor
  • In impaired verbal communication, which special need includes being physically unable to speak English?

  • Cognitively impaired
  • Unable to speak English (correct)
  • Deaf or hard of hearing
  • Visually impaired
  • Which form of communication involves the use of clichés and closed questions?

    <p>Nontherapeutic communication</p> Signup and view all the answers

    What is a common response to disruptive behaviors in professional settings that focuses on improving leadership and accountability?

    <p>Implementing a zero-tolerance policy</p> Signup and view all the answers

    What is the primary goal of interpersonal communication?

    <p>To exchange messages between two or more people</p> Signup and view all the answers

    Which factor can significantly influence communication according to the text?

    <p>Physical, mental, and emotional state</p> Signup and view all the answers

    In the communication process, what is the role of the sender?

    <p>Encoding the message</p> Signup and view all the answers

    Which zone represents communication space that is closest and most personal according to the text?

    <p>Intimate zone</p> Signup and view all the answers

    What is the focus of therapeutic nurse-patient relationship according to the information provided?

    <p>Patient's needs</p> Signup and view all the answers

    What is a key goal of the working phase in a nurse-patient relationship?

    <p>Having the patient actively participate in the relationship</p> Signup and view all the answers

    Which of the following is considered a dispositional trait that promotes effective communication?

    <p>Warmth and friendliness</p> Signup and view all the answers

    What is a goal of the termination phase in a nurse-patient relationship?

    <p>Identifying progress made toward goals</p> Signup and view all the answers

    Which factor is NOT considered a rapport builder in effective communication?

    <p>Patient cooperation</p> Signup and view all the answers

    What is a common dispositional trait that influences effective communication?

    <p>Caring</p> Signup and view all the answers

    Which technique involves summarizing the patient's message in a concise manner?

    <p>Focusing</p> Signup and view all the answers

    What is a key aspect of effective transcultural communication?

    <p>Respecting the patient's privacy</p> Signup and view all the answers

    Which factor is essential for developing professional therapeutic communication skills?

    <p>Effective listening skills</p> Signup and view all the answers

    What should be avoided in communication according to the text?

    <p>Telling the patient what to do without explaining how</p> Signup and view all the answers

    Which is a common theme identified in therapeutic communication?

    <p>Showing respect for the patient's concerns</p> Signup and view all the answers

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