Nursing Observations and Transcultural Communication Quiz
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Questions and Answers

What is the purpose of hand-off communication or change-of-shift report in nursing?

  • To discuss patient care plans with the patient's family
  • To convey important patient information to oncoming staff (correct)
  • To document patient progress for legal purposes
  • To evaluate the effectiveness of nursing interventions

Which zone of space would a nurse typically interact with a patient in a hospital room?

  • Personal zone (correct)
  • Social zone
  • Public zone
  • Intimate zone

In the context of communication, what does SBAR stand for?

  • System Background Assessment Review
  • Supportive Behavior Action Response
  • Situation Background Assessment Recommendations (correct)
  • Structured Behavioral Analysis Report

What is the primary goal of the therapeutic nurse-patient relationship?

<p>To promote patient independence and well-being (C)</p> Signup and view all the answers

What characterizes the working phase of the therapeutic relationship?

<p>Setting goals and making plans (B)</p> Signup and view all the answers

Which factor does NOT influence communication in healthcare settings?

<p>Personal preferences of the healthcare provider (C)</p> Signup and view all the answers

What is the key characteristic of the therapeutic nurse-patient relationship?

<p>Professional accountability for outcomes (A)</p> Signup and view all the answers

During which phase of the therapeutic relationship does the patient address the nurse by name?

<p>Orientation phase (A)</p> Signup and view all the answers

What is a key guideline when developing listening skills based on the text?

<p>Using appropriate facial expressions and body gestures (B)</p> Signup and view all the answers

What should be avoided when communicating with a patient based on the text?

<p>Pretending to listen (D)</p> Signup and view all the answers

How should touch be used in communication with a patient according to the text?

<p>Use touch appropriately with multiple meanings (C)</p> Signup and view all the answers

What is the importance of silence in communication as per the text?

<p>Silence allows the patient to gather their thoughts and proceed at their own pace (A)</p> Signup and view all the answers

Which of the following is NOT a guideline for developing listening skills according to the text?

<p>Avoiding eye contact (D)</p> Signup and view all the answers

What is recommended when maintaining eye contact with a patient based on the text?

<p>Maintaining eye contact if appropriate (D)</p> Signup and view all the answers

Why is being alert and relaxed important when communicating with a patient per the text?

<p>To maintain a natural conversation flow (B)</p> Signup and view all the answers

What could happen if words with different interpretations are used when communicating based on the text?

<p>Confusion or misunderstanding (B)</p> Signup and view all the answers

What is a key aspect of effective transcultural communication skills?

<p>Modifying communication approaches (B)</p> Signup and view all the answers

According to 'Through the Eyes of a Patient,' what is one simple thing healthcare providers should do when communicating with patients?

<p>Listen to the patient (B)</p> Signup and view all the answers

What is a common therapeutic communication technique mentioned in the text?

<p>Restating information (C)</p> Signup and view all the answers

How can conversation skills be developed according to the text?

<p>Controlling the tone of your voice (B)</p> Signup and view all the answers

Which factor is NOT included in the dispositional traits for effective communication?

<p>Compassion and understanding (C)</p> Signup and view all the answers

What is a key goal during the termination phase of the patient-nurse relationship?

<p>Identifying accomplished goals (C)</p> Signup and view all the answers

What is a key component of professional therapeutic communication skills?

<p>Developing listening skills (C)</p> Signup and view all the answers

Which of the following is NOT considered a rapport builder for effective communication?

<p>Availability of snacks (D)</p> Signup and view all the answers

Why is it important to respect patient privacy in communication?

<p>To build trust and rapport with the patient (B)</p> Signup and view all the answers

What is an essential aspect of the working phase in the patient-nurse relationship?

<p>Expressing concerns to the nurse (B)</p> Signup and view all the answers

Which technique can be used in therapeutic communication to encourage further discussion?

<p>Reflection (B)</p> Signup and view all the answers

What agreement should be established between the patient and nurse during the relationship?

<p>Agree on set goals, contact frequency, and location (B)</p> Signup and view all the answers

'Through the Eyes of a Patient' suggests that healthcare providers should treat patients like:

<p>'a person' (B)</p> Signup and view all the answers

Which factor promotes effective communication by building trust and rapport?

<p>Patient confidentiality (B)</p> Signup and view all the answers

What is expected of the patient during the termination phase of the relationship?

<p>Participate in identifying goals accomplished (B)</p> Signup and view all the answers

What is a key aspect that patients are expected to do during the working phase of the relationship?

<p>Participate actively in the relationship (B)</p> Signup and view all the answers

What is a common barrier to communication identified in the text?

<p>Failure to perceive the patient as a human being (B)</p> Signup and view all the answers

Which behavior is considered a form of disruptive interpersonal behavior?

<p>Incivility and Bullying (C)</p> Signup and view all the answers

What is a recommended response to disruptive behaviors and communication?

<p>Education (B)</p> Signup and view all the answers

Which group of individuals are mentioned as requiring special attention during verbal communication?

<p>Visually impaired individuals (B)</p> Signup and view all the answers

What kind of questions are highlighted as being a barrier to effective communication in the text?

<p>Closed questions (A)</p> Signup and view all the answers

Which action is mentioned as part of responding to disruptive behaviors and communication?

<p>Accountability (B)</p> Signup and view all the answers

What type of comments are considered judgmental in the context of communication barriers?

<p>&quot;That was a poor decision.&quot; (D)</p> Signup and view all the answers

"Giving false assurance" falls under which category of barriers to communication?

<p>&quot;Nontherapeutic comments and questions&quot; (D)</p> Signup and view all the answers

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