Nursing Observations and Transcultural Communication Quiz
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Questions and Answers

What is the purpose of hand-off communication or change-of-shift report in nursing?

  • To discuss patient care plans with the patient's family
  • To convey important patient information to oncoming staff (correct)
  • To document patient progress for legal purposes
  • To evaluate the effectiveness of nursing interventions

    • Which zone of space would a nurse typically interact with a patient in a hospital room?

  • Personal zone (correct)
  • Social zone
  • Public zone
  • Intimate zone

    • In the context of communication, what does SBAR stand for?

  • System Background Assessment Review
  • Supportive Behavior Action Response
  • Situation Background Assessment Recommendations (correct)
  • Structured Behavioral Analysis Report

    • What is the primary goal of the therapeutic nurse-patient relationship?

    <p>To promote patient independence and well-being</p> Signup and view all the answers

    What characterizes the working phase of the therapeutic relationship?

    <p>Setting goals and making plans</p> Signup and view all the answers

    Which factor does NOT influence communication in healthcare settings?

    <p>Personal preferences of the healthcare provider</p> Signup and view all the answers

    What is the key characteristic of the therapeutic nurse-patient relationship?

    <p>Professional accountability for outcomes</p> Signup and view all the answers

    During which phase of the therapeutic relationship does the patient address the nurse by name?

    <p>Orientation phase</p> Signup and view all the answers

    What is a key guideline when developing listening skills based on the text?

    <p>Using appropriate facial expressions and body gestures</p> Signup and view all the answers

    What should be avoided when communicating with a patient based on the text?

    <p>Pretending to listen</p> Signup and view all the answers

    How should touch be used in communication with a patient according to the text?

    <p>Use touch appropriately with multiple meanings</p> Signup and view all the answers

    What is the importance of silence in communication as per the text?

    <p>Silence allows the patient to gather their thoughts and proceed at their own pace</p> Signup and view all the answers

    Which of the following is NOT a guideline for developing listening skills according to the text?

    <p>Avoiding eye contact</p> Signup and view all the answers

    What is recommended when maintaining eye contact with a patient based on the text?

    <p>Maintaining eye contact if appropriate</p> Signup and view all the answers

    Why is being alert and relaxed important when communicating with a patient per the text?

    <p>To maintain a natural conversation flow</p> Signup and view all the answers

    What could happen if words with different interpretations are used when communicating based on the text?

    <p>Confusion or misunderstanding</p> Signup and view all the answers

    What is a key aspect of effective transcultural communication skills?

    <p>Modifying communication approaches</p> Signup and view all the answers

    According to 'Through the Eyes of a Patient,' what is one simple thing healthcare providers should do when communicating with patients?

    <p>Listen to the patient</p> Signup and view all the answers

    What is a common therapeutic communication technique mentioned in the text?

    <p>Restating information</p> Signup and view all the answers

    How can conversation skills be developed according to the text?

    <p>Controlling the tone of your voice</p> Signup and view all the answers

    Which factor is NOT included in the dispositional traits for effective communication?

    <p>Compassion and understanding</p> Signup and view all the answers

    What is a key goal during the termination phase of the patient-nurse relationship?

    <p>Identifying accomplished goals</p> Signup and view all the answers

    What is a key component of professional therapeutic communication skills?

    <p>Developing listening skills</p> Signup and view all the answers

    Which of the following is NOT considered a rapport builder for effective communication?

    <p>Availability of snacks</p> Signup and view all the answers

    Why is it important to respect patient privacy in communication?

    <p>To build trust and rapport with the patient</p> Signup and view all the answers

    What is an essential aspect of the working phase in the patient-nurse relationship?

    <p>Expressing concerns to the nurse</p> Signup and view all the answers

    Which technique can be used in therapeutic communication to encourage further discussion?

    <p>Reflection</p> Signup and view all the answers

    What agreement should be established between the patient and nurse during the relationship?

    <p>Agree on set goals, contact frequency, and location</p> Signup and view all the answers

    'Through the Eyes of a Patient' suggests that healthcare providers should treat patients like:

    <p>'a person'</p> Signup and view all the answers

    Which factor promotes effective communication by building trust and rapport?

    <p>Patient confidentiality</p> Signup and view all the answers

    What is expected of the patient during the termination phase of the relationship?

    <p>Participate in identifying goals accomplished</p> Signup and view all the answers

    What is a key aspect that patients are expected to do during the working phase of the relationship?

    <p>Participate actively in the relationship</p> Signup and view all the answers

    What is a common barrier to communication identified in the text?

    <p>Failure to perceive the patient as a human being</p> Signup and view all the answers

    Which behavior is considered a form of disruptive interpersonal behavior?

    <p>Incivility and Bullying</p> Signup and view all the answers

    What is a recommended response to disruptive behaviors and communication?

    <p>Education</p> Signup and view all the answers

    Which group of individuals are mentioned as requiring special attention during verbal communication?

    <p>Visually impaired individuals</p> Signup and view all the answers

    What kind of questions are highlighted as being a barrier to effective communication in the text?

    <p>Closed questions</p> Signup and view all the answers

    Which action is mentioned as part of responding to disruptive behaviors and communication?

    <p>Accountability</p> Signup and view all the answers

    What type of comments are considered judgmental in the context of communication barriers?

    <p>&quot;That was a poor decision.&quot;</p> Signup and view all the answers

    "Giving false assurance" falls under which category of barriers to communication?

    <p>&quot;Nontherapeutic comments and questions&quot;</p> Signup and view all the answers

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