Effective Crisis Management

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Loss of confidence

Damage to staff morale

Real corporate advantage

<p>Genuine concern and real sympathy</p> Signup and view all the answers

<p>Help to bring it under control and of returning the organization to normality.</p> Signup and view all the answers

An unexpected event with potentially severe negative consequences for an organization.

Loss of confidence, damaged staff morale, and destroyed reputation.

It can damage staff morale and it may destroy the firm's reputation

Turning the situation into a corporate advantage and enhance the organization's reputation.

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Expressing genuine concern and sympathy for those affected.

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Crises are unpredictable and vary in nature.
A crisis can lead to:
- Loss of confidence
- Damaged staff morale
- Destruction of a firm's reputation
Crises can have lasting negative effects.
Effective crisis management can:
- Turn the situation into a corporate advantage
- Enhance the organization's reputation
Accurate, skillful, and truthful handling is crucial for controlling a crisis and restoring normality.
A capable spokesperson is essential to:
- Express genuine concern
- Show sympathy for those affected