5 Questions
Why are the words 'ok' and 'alright' discouraged in the service focus?
They imply mediocrity
Why is using the term 'you guys' discouraged in the service focus?
It is too informal for professional communication
Why is having knowledge of general wine knowledge important according to the text?
It is necessary for FOH employees
Why is it important for staff to learn about common food allergies in menu items?
To be able to describe the food accurately
What is the recommended greeting for a table instead of saying 'How are you guys doing'?
How are Y’all doing today.
Learn how to improve customer service communication by avoiding certain words and phrases that might be perceived as mediocre or offensive. Discover alternative phrases and greetings to enhance customer experience.
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