Podcast
Questions and Answers
Where will the appointment take place?
Where will the appointment take place?
- At the HR manager's office
- At the reception
- At Emerald Towers (correct)
- At Jane Claret's office
Who will take Jane Claret to the HR manager's office?
Who will take Jane Claret to the HR manager's office?
- Mrs Sofia Aronov
- Arina Marat (correct)
- Jane Claret
- The receptionist
What time is the appointment scheduled for?
What time is the appointment scheduled for?
- 10 a.m.
- 3 p.m. (correct)
- 12 p.m.
- 5 p.m.
Which of the following is true about body language when interacting with customers?
Which of the following is true about body language when interacting with customers?
When meeting a customer, how long should you take to make eye contact?
When meeting a customer, how long should you take to make eye contact?
What could happen if you don't make eye contact with a customer?
What could happen if you don't make eye contact with a customer?