Effective Communication in Business

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30 Questions

Which factor should be considered when choosing a medium of communication based on the urgency of the information?

Speed

What type of communication is best for conveying information about a business to the public, suppliers, and customers?

External Communications

Which factor should be considered when choosing a medium of communication based on the confidentiality of the information?

Secrecy

What type of communication is the spoken word?

Verbal Communication

Which factor should be considered when choosing a medium of communication based on the availability of technology?

Technology

Which type of communication is best for sharing good or bad news within a company?

Verbal Communication

Which of the following is a benefit of one-to-one discussions?

They allow for immediate clarification and elaboration

When should communication be in writing?

When a permanent record is needed

What is a reason for presenting information in graphs?

They can immediately show a worrying trend

Which type of communication is best for reaching an agreement quickly?

Telephone discussion

When is it standard practice to use written communication in business?

When placing orders

Which of the following is NOT a benefit of visual communication?

It is more time-consuming than written information

What is the primary goal of effective communication?

To transfer information in a manner that ensures the receiver understands the message

Which of the following is NOT a barrier to effective communication?

Delivering a message when listeners are silent

What is the best solution to the barrier of 'no record' in communication?

Ensure that a written record of important messages exists

Which of the following is a consequence of bad communication?

Poor industrial relations

What is the solution to the barrier of 'authority' in communication?

There should be a proper system of authority & delegation

How can 'information overload' be addressed in communication?

Reduce the number of messages given to employees

What is the primary responsibility of the secretary in an organization?

Handling the organization's correspondence

Which of the following is NOT a function of the treasurer in a club or voluntary organization?

Conducting meetings

What is the minimum number of people who must be present before a meeting can commence?

Quorum

Who is responsible for putting motions to a vote and announcing the results in a meeting?

The chairperson

What is the purpose of standing orders in a meeting?

To provide rules for the conduct of meetings

Who is authorized to represent a shareholder at an AGM and vote in accordance with the instructions given by the shareholder?

A proxy

What type of voting requires voters to sign a form with 'For' and 'Against' headings?

Voting by poll

When is the 10th AGM of the Electrical Company Ltd scheduled to be held?

1st May 2013 at 2 pm

What is the auditors' report of the Electrical Company Ltd?

Profit after tax of €20,000

What is the proposed dividend for shareholders of the Electrical Company Ltd?

20%

Who is appointed as auditors for the following years in the Electrical Company Ltd?

J. Carey

How many directors are to be elected to replace J. Doyle and K. Moran in the Electrical Company Ltd?

2

Learn about the importance of effective communication in business and common barriers to communication. Discover solutions to overcome these obstacles and ensure clear understanding between parties.

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