Effective Communication in Business
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Questions and Answers

Which factor should be considered when choosing a medium of communication based on the urgency of the information?

  • Legal requirements
  • Cost
  • Speed (correct)
  • Content
  • What type of communication is best for conveying information about a business to the public, suppliers, and customers?

  • Internal Communications
  • Verbal Communication
  • External Communications (correct)
  • Meetings
  • Which factor should be considered when choosing a medium of communication based on the confidentiality of the information?

  • Urgency
  • Secrecy (correct)
  • Content
  • Suitability
  • What type of communication is the spoken word?

    <p>Verbal Communication</p> Signup and view all the answers

    Which factor should be considered when choosing a medium of communication based on the availability of technology?

    <p>Technology</p> Signup and view all the answers

    Which type of communication is best for sharing good or bad news within a company?

    <p>Verbal Communication</p> Signup and view all the answers

    Which of the following is a benefit of one-to-one discussions?

    <p>They allow for immediate clarification and elaboration</p> Signup and view all the answers

    When should communication be in writing?

    <p>When a permanent record is needed</p> Signup and view all the answers

    What is a reason for presenting information in graphs?

    <p>They can immediately show a worrying trend</p> Signup and view all the answers

    Which type of communication is best for reaching an agreement quickly?

    <p>Telephone discussion</p> Signup and view all the answers

    When is it standard practice to use written communication in business?

    <p>When placing orders</p> Signup and view all the answers

    Which of the following is NOT a benefit of visual communication?

    <p>It is more time-consuming than written information</p> Signup and view all the answers

    What is the primary goal of effective communication?

    <p>To transfer information in a manner that ensures the receiver understands the message</p> Signup and view all the answers

    Which of the following is NOT a barrier to effective communication?

    <p>Delivering a message when listeners are silent</p> Signup and view all the answers

    What is the best solution to the barrier of 'no record' in communication?

    <p>Ensure that a written record of important messages exists</p> Signup and view all the answers

    Which of the following is a consequence of bad communication?

    <p>Poor industrial relations</p> Signup and view all the answers

    What is the solution to the barrier of 'authority' in communication?

    <p>There should be a proper system of authority &amp; delegation</p> Signup and view all the answers

    How can 'information overload' be addressed in communication?

    <p>Reduce the number of messages given to employees</p> Signup and view all the answers

    What is the primary responsibility of the secretary in an organization?

    <p>Handling the organization's correspondence</p> Signup and view all the answers

    Which of the following is NOT a function of the treasurer in a club or voluntary organization?

    <p>Conducting meetings</p> Signup and view all the answers

    What is the minimum number of people who must be present before a meeting can commence?

    <p>Quorum</p> Signup and view all the answers

    Who is responsible for putting motions to a vote and announcing the results in a meeting?

    <p>The chairperson</p> Signup and view all the answers

    What is the purpose of standing orders in a meeting?

    <p>To provide rules for the conduct of meetings</p> Signup and view all the answers

    Who is authorized to represent a shareholder at an AGM and vote in accordance with the instructions given by the shareholder?

    <p>A proxy</p> Signup and view all the answers

    What type of voting requires voters to sign a form with 'For' and 'Against' headings?

    <p>Voting by poll</p> Signup and view all the answers

    When is the 10th AGM of the Electrical Company Ltd scheduled to be held?

    <p>1st May 2013 at 2 pm</p> Signup and view all the answers

    What is the auditors' report of the Electrical Company Ltd?

    <p>Profit after tax of €20,000</p> Signup and view all the answers

    What is the proposed dividend for shareholders of the Electrical Company Ltd?

    <p>20%</p> Signup and view all the answers

    Who is appointed as auditors for the following years in the Electrical Company Ltd?

    <p>J. Carey</p> Signup and view all the answers

    How many directors are to be elected to replace J. Doyle and K. Moran in the Electrical Company Ltd?

    <p>2</p> Signup and view all the answers

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