Effective Communication in Business

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Questions and Answers

Which factor should be considered when choosing a medium of communication based on the urgency of the information?

  • Legal requirements
  • Cost
  • Speed (correct)
  • Content

What type of communication is best for conveying information about a business to the public, suppliers, and customers?

  • Internal Communications
  • Verbal Communication
  • External Communications (correct)
  • Meetings

Which factor should be considered when choosing a medium of communication based on the confidentiality of the information?

  • Urgency
  • Secrecy (correct)
  • Content
  • Suitability

What type of communication is the spoken word?

<p>Verbal Communication (A)</p> Signup and view all the answers

Which factor should be considered when choosing a medium of communication based on the availability of technology?

<p>Technology (A)</p> Signup and view all the answers

Which type of communication is best for sharing good or bad news within a company?

<p>Verbal Communication (A)</p> Signup and view all the answers

Which of the following is a benefit of one-to-one discussions?

<p>They allow for immediate clarification and elaboration (C)</p> Signup and view all the answers

When should communication be in writing?

<p>When a permanent record is needed (A)</p> Signup and view all the answers

What is a reason for presenting information in graphs?

<p>They can immediately show a worrying trend (D)</p> Signup and view all the answers

Which type of communication is best for reaching an agreement quickly?

<p>Telephone discussion (C)</p> Signup and view all the answers

When is it standard practice to use written communication in business?

<p>When placing orders (D)</p> Signup and view all the answers

Which of the following is NOT a benefit of visual communication?

<p>It is more time-consuming than written information (D)</p> Signup and view all the answers

What is the primary goal of effective communication?

<p>To transfer information in a manner that ensures the receiver understands the message (D)</p> Signup and view all the answers

Which of the following is NOT a barrier to effective communication?

<p>Delivering a message when listeners are silent (B)</p> Signup and view all the answers

What is the best solution to the barrier of 'no record' in communication?

<p>Ensure that a written record of important messages exists (A)</p> Signup and view all the answers

Which of the following is a consequence of bad communication?

<p>Poor industrial relations (D)</p> Signup and view all the answers

What is the solution to the barrier of 'authority' in communication?

<p>There should be a proper system of authority &amp; delegation (C)</p> Signup and view all the answers

How can 'information overload' be addressed in communication?

<p>Reduce the number of messages given to employees (A)</p> Signup and view all the answers

What is the primary responsibility of the secretary in an organization?

<p>Handling the organization's correspondence (C)</p> Signup and view all the answers

Which of the following is NOT a function of the treasurer in a club or voluntary organization?

<p>Conducting meetings (B)</p> Signup and view all the answers

What is the minimum number of people who must be present before a meeting can commence?

<p>Quorum (B)</p> Signup and view all the answers

Who is responsible for putting motions to a vote and announcing the results in a meeting?

<p>The chairperson (D)</p> Signup and view all the answers

What is the purpose of standing orders in a meeting?

<p>To provide rules for the conduct of meetings (D)</p> Signup and view all the answers

Who is authorized to represent a shareholder at an AGM and vote in accordance with the instructions given by the shareholder?

<p>A proxy (C)</p> Signup and view all the answers

What type of voting requires voters to sign a form with 'For' and 'Against' headings?

<p>Voting by poll (B)</p> Signup and view all the answers

When is the 10th AGM of the Electrical Company Ltd scheduled to be held?

<p>1st May 2013 at 2 pm (B)</p> Signup and view all the answers

What is the auditors' report of the Electrical Company Ltd?

<p>Profit after tax of €20,000 (D)</p> Signup and view all the answers

What is the proposed dividend for shareholders of the Electrical Company Ltd?

<p>20% (B)</p> Signup and view all the answers

Who is appointed as auditors for the following years in the Electrical Company Ltd?

<p>J. Carey (D)</p> Signup and view all the answers

How many directors are to be elected to replace J. Doyle and K. Moran in the Electrical Company Ltd?

<p>2 (C)</p> Signup and view all the answers

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