Communication Skills: Understanding the Process and Barriers

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24 Questions

What is the primary focus of the communication process?

Conveying a thought or feeling to someone else

What is a key factor in effective communication?

The richness of the ideas being conveyed

What is the main difference between a good clinician and a great clinician, according to William Osler?

The way they treat the disease versus the patient

What is the relationship between communication and physical therapy?

Communication is a crucial aspect of physical therapy

What is the definition of communication?

The art of creating and sharing ideas

What plays an important role in the communication process?

How you say what you say

What is the primary purpose of the sender in the communication process?

To determine the necessary outcome of the communication

What is the percentage of listening in the TOTAL COMMUNICATION PROCESS?

45%

What is the process of transferring a message into the proper format for sharing?

Encoding

What is the primary influence on the idea to be communicated by the sender?

The sender's mood and physical condition

What is the purpose of communication skills?

To remove the barriers to effective communication

What is the definition of communication?

The process of meaningful interaction among human beings

What is referred to as anything that inhibits effective communication?

Noise

Which of the following is an example of non-verbal communication?

Postures

What is the process of making sense of messages we encounter?

Perception

What is the result of a successful message?

The sender and receiver perceive it in the same way

Which of the following factors can affect our perception?

Age

What is the next topic of discussion in the passage?

Self-concept and self-esteem

What is the primary goal of encoding an idea?

To convey the idea in a form that can be communicated

What is the primary function of the channel in the communication process?

To facilitate the transmission of the message

What is the primary role of the receiver in the communication process?

To understand the message and provide feedback

What is the purpose of feedback in the communication process?

To gauge the success of communication

What is the process of decoding a message?

Translating the message into a form that can be understood

Why is it important to know your audience in the communication process?

To ensure the message provides all the necessary information

Test your knowledge of communication skills, including the communication process, non-verbal communication, professional communication, and barriers to effective communication. This quiz covers the basics of communication skills and emotional intelligence.

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