Communication Skills: Understanding the Process and Barriers
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Questions and Answers

What is the primary focus of the communication process?

  • Treating the disease
  • Generating and sending messages
  • Translating and receiving messages
  • Conveying a thought or feeling to someone else (correct)

What is a key factor in effective communication?

  • The richness of the ideas being conveyed (correct)
  • The complexity of the message
  • The physical appearance of the communicator
  • The tone of the speaker's voice

What is the main difference between a good clinician and a great clinician, according to William Osler?

  • The type of treatment they provide
  • The number of patients they see
  • Their level of experience
  • The way they treat the disease versus the patient (correct)

What is the relationship between communication and physical therapy?

<p>Communication is a crucial aspect of physical therapy (A)</p> Signup and view all the answers

What is the definition of communication?

<p>The art of creating and sharing ideas (D)</p> Signup and view all the answers

What plays an important role in the communication process?

<p>How you say what you say (B)</p> Signup and view all the answers

What is the primary purpose of the sender in the communication process?

<p>To determine the necessary outcome of the communication (A)</p> Signup and view all the answers

What is the percentage of listening in the TOTAL COMMUNICATION PROCESS?

<p>45% (B)</p> Signup and view all the answers

What is the process of transferring a message into the proper format for sharing?

<p>Encoding (D)</p> Signup and view all the answers

What is the primary influence on the idea to be communicated by the sender?

<p>The sender's mood and physical condition (C)</p> Signup and view all the answers

What is the purpose of communication skills?

<p>To remove the barriers to effective communication (D)</p> Signup and view all the answers

What is the definition of communication?

<p>The process of meaningful interaction among human beings (C)</p> Signup and view all the answers

What is referred to as anything that inhibits effective communication?

<p>Noise (B)</p> Signup and view all the answers

Which of the following is an example of non-verbal communication?

<p>Postures (B)</p> Signup and view all the answers

What is the process of making sense of messages we encounter?

<p>Perception (D)</p> Signup and view all the answers

What is the result of a successful message?

<p>The sender and receiver perceive it in the same way (A)</p> Signup and view all the answers

Which of the following factors can affect our perception?

<p>Age (B)</p> Signup and view all the answers

What is the next topic of discussion in the passage?

<p>Self-concept and self-esteem (A)</p> Signup and view all the answers

What is the primary goal of encoding an idea?

<p>To convey the idea in a form that can be communicated (C)</p> Signup and view all the answers

What is the primary function of the channel in the communication process?

<p>To facilitate the transmission of the message (C)</p> Signup and view all the answers

What is the primary role of the receiver in the communication process?

<p>To understand the message and provide feedback (B)</p> Signup and view all the answers

What is the purpose of feedback in the communication process?

<p>To gauge the success of communication (B)</p> Signup and view all the answers

What is the process of decoding a message?

<p>Translating the message into a form that can be understood (C)</p> Signup and view all the answers

Why is it important to know your audience in the communication process?

<p>To ensure the message provides all the necessary information (D)</p> Signup and view all the answers

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