Podcast
Questions and Answers
What can improve communication according to the text?
What can improve communication according to the text?
- Choosing words carefully (correct)
- Using a second party
- Being loud and clear
- Using a written medium
What can affect the way a message is received?
What can affect the way a message is received?
- The noise surrounding a transmission channel (correct)
- The distance between the sender and receiver
- The tone of voice used
- The use of nonverbal cues
What is an example of nonverbal cues?
What is an example of nonverbal cues?
- Verbal tone
- Oral communication
- Body language (correct)
- Written text
What is the zone that extends from physical contact to 18 inches away from a person?
What is the zone that extends from physical contact to 18 inches away from a person?
What can be used to communicate information?
What can be used to communicate information?
Who are usually given more space by others?
Who are usually given more space by others?
What is essential to do in order to communicate effectively?
What is essential to do in order to communicate effectively?
What can hinder effective communication according to the text?
What can hinder effective communication according to the text?
Why do people often communicate vaguely?
Why do people often communicate vaguely?
What is an important aspect to consider in communication according to Deborah Tannen?
What is an important aspect to consider in communication according to Deborah Tannen?
What can affect how a message is received?
What can affect how a message is received?
What can improve communication in the workplace and home?
What can improve communication in the workplace and home?
What is the purpose of a gatekeeper in an organization?
What is the purpose of a gatekeeper in an organization?
What is the result of an individual receiving a message but interpreting it differently?
What is the result of an individual receiving a message but interpreting it differently?
What is the strategy of using multiple channels to reduce communication overload?
What is the strategy of using multiple channels to reduce communication overload?
What is the term for placing work into a waiting line to handle processing overload?
What is the term for placing work into a waiting line to handle processing overload?
Which of the following is NOT a variable used to prioritize messages in a queue?
Which of the following is NOT a variable used to prioritize messages in a queue?
What is the name of the test developed by Geier and Downey to measure an employee's listening style?
What is the name of the test developed by Geier and Downey to measure an employee's listening style?
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