Podcast
Questions and Answers
Which of the following is NOT mentioned as a strategy to reduce absenteeism?
Which of the following is NOT mentioned as a strategy to reduce absenteeism?
What is the primary purpose of financial rewards in the workplace?
What is the primary purpose of financial rewards in the workplace?
How does employee empowerment primarily impact workers?
How does employee empowerment primarily impact workers?
Which of the following is a common criticism of empowerment strategies?
Which of the following is a common criticism of empowerment strategies?
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What role does employee consultation play in workplace dynamics?
What role does employee consultation play in workplace dynamics?
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What is a common cause of absenteeism in the workplace?
What is a common cause of absenteeism in the workplace?
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Which strategy is most effective for enhancing employee motivation?
Which strategy is most effective for enhancing employee motivation?
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What is a benefit of flexible working practices for employees?
What is a benefit of flexible working practices for employees?
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How does employee empowerment contribute to workplace performance?
How does employee empowerment contribute to workplace performance?
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What is a key aspect of effective consultation and feedback in an organization?
What is a key aspect of effective consultation and feedback in an organization?
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Which of the following best describes a reason for absenteeism in the workplace?
Which of the following best describes a reason for absenteeism in the workplace?
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What is a commonly implemented strategy to enhance employee motivation?
What is a commonly implemented strategy to enhance employee motivation?
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Which of the following flexible working practices is most likely to directly improve employee satisfaction?
Which of the following flexible working practices is most likely to directly improve employee satisfaction?
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What does employee empowerment typically involve?
What does employee empowerment typically involve?
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Which of the following best represents effective consultation and feedback techniques in a business?
Which of the following best represents effective consultation and feedback techniques in a business?
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What is a potential consequence of not addressing absenteeism in the workplace?
What is a potential consequence of not addressing absenteeism in the workplace?
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Which strategy is most effective in fostering a culture of feedback within an organization?
Which strategy is most effective in fostering a culture of feedback within an organization?
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Which of the following is a key benefit of implementing flexible working practices?
Which of the following is a key benefit of implementing flexible working practices?
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Study Notes
Edexcel A2 Business 3.5.3 Human Resources Revision
- This section covers human resources.
- It includes various calculations and interpretations, including labour productivity, labour turnover, and absenteeism.
- Calculators will be needed for this topic.
- A worksheet (3.5.3) is required for the lesson.
- A retrieval challenge matrix is provided.
Retrieval Challenge Matrix
- 1 point: List the three methods of investment appraisal; What is QSF?; What does 'SWOT' stand for?
- 2 points: Describe the limitations of CPA; Compare evidence-based vs subjective decision making; Describe the limitations of decision trees.
- 3 points: Explain the trade-off between profit and ethics; Explain difficulties in changing an established culture; Explain how competitive advantage can be achieved through distinctive capabilities.
Human Resource Strategies
- Calculate and interpret: Labour productivity, labour turnover, and absenteeism.
- Strategies to increase productivity and retention: Financial rewards, employee share ownership, consultation strategies, empowerment strategies.
Starter Activity
- Did students get a certificate for 100% attendance in primary/secondary school?
- Why do students think their school had this scheme?
Definitions
- Labour productivity: Output per worker in a time period. (e.g., number of faults fixed by a mechanic in a day).
- Labour turnover: Rate at which employees leave a business in a one-year period.
- Absenteeism: Habitual non-presence of an employee at work.
Labour Productivity
- Productivity is output per worker and measures workforce efficiency.
- Businesses want to increase productivity to cut average per-unit cost.
- Improvements can be made via techniques like kaizen, TQM, and lean production.
- Formula: Total Output / Number of Workers.
Labour Turnover Formula
- Formula: (Number of Employees Leaving / Average Number of Employees) x 100
- High turnover is undesirable.
Absenteeism Formula
- Formula: (Number of Work Days Lost / Total Possible Days Worked) x 100
- Aims to reduce the number of days lost.
Ways to Reduce Absenteeism
- Introduce flexible working (e.g., flexitime, job-sharing).
- Create interesting and challenging jobs.
- Improve working conditions.
- Improve employer/employee relations.
- Offer attendance bonuses.
Financial Rewards
- Examples: Commission (sales), overtime, bonuses, piece rates, fees.
Employee Share Ownership
- Shared ownership gives employees a voice in company running.
- It can be a powerful motivator for improvement.
- However, it doesn't mean employee management takeover.
Consultation Strategies
- Motivates employees by consulting them on work-related issues.
- Discussions on pay, conditions, and work matter can reduce absenteeism and turnover.
Empowerment Strategies
- Empowerment gives employees the power to make decisions.
- This recognizes employees' abilities and boosts confidence.
- Potential criticism is that it can be an excuse to cut costs.
Case Study: Google
- Google prioritizes employees' intelligence, creativity, and ability over experience.
- They foster a collaborative culture, encourage open communication, and actively facilitate discussions between employees and executives.
- Their offices and cafes are designed to encourage interaction and conversation both in work and social contexts.
Case Study: UK Car Manufacturing
- UK car production increased 1.2% in 2014.
- More than £7 billion in investment in production facilities was made in recent years.
Case Study: Gym Surge
- There is a strong January trend in gym memberships.
- Media focus on health and fitness and individual resolution influences this trend; people resolve to work off Christmas indulgence.
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Description
This quiz focuses on human resources within the Edexcel A2 Business curriculum. It covers essential calculations and interpretations, including labour productivity, turnover, and absenteeism. A retrieval challenge matrix is included to test your understanding of investment appraisal and decision-making strategies.
