Chapter 10
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Questions and Answers

The reimbursement model that is inherently inefficient because it provides an incentive to provide more services is:

  • cost-based reimbursement
  • volume-adjusted payments
  • fee-for-service (correct)
  • diagnostic-related groups
  • A market condition where there are a few sellers is referred to as:

  • monopolistic competition
  • restricted competition
  • an oligopoly (correct)
  • a pure monopoly
  • With regards to pricing practices in oligopolistic market conditions, there often tends to exist:

  • strong government control
  • a price leader that dictates the direction of price levels (correct)
  • a significant amount of consumer dissatisfaction with regard to pricing practices
  • a price structure that is often unrelated to industry cost structure
  • The market condition where many sellers offer substitutable products is described as:

    <p>monopolistic competition</p> Signup and view all the answers

    In which market condition is the focus of competition most away from price?

    <p>Monopolistic competition</p> Signup and view all the answers

    In recent years, hospitals have increased their advertising budgets to draw consumers' attention to different service lines rather than the cost of services. This reflects that they are often operating in what type of market condition?

    <p>Pure monopoly</p> Signup and view all the answers

    When the threat of new entrants is low, prices tend to be:

    <p>higher</p> Signup and view all the answers

    The greater the intensity of rivalry within an industry, the greater the likelihood that prices will be:

    <p>lower</p> Signup and view all the answers

    Which of the following is a major limitation to profit maximization as a pricing objective?

    <p>It may encourage competitors to offer similar services at lower prices and capture market share, resulting in long-term lower profits for the original organization.</p> Signup and view all the answers

    In order to discourage competition, an organization would follow which type of pricing objective?

    <p>Sales</p> Signup and view all the answers

    In mature industries, a common pricing objective would be:

    <p>market share</p> Signup and view all the answers

    Setting a high price relative to the competition or the true cost of a product is referred to as:

    <p>prestige pricing</p> Signup and view all the answers

    Products or services that are hard to differentiate in a tangible way are often priced using:

    <p>prestige pricing</p> Signup and view all the answers

    The higher the quality a provider is perceived to have by the marketplace, the more likely the demand for that provider would be:

    <p>price inelastic</p> Signup and view all the answers

    The more a product or service can be positioned as unique, the greater the likelihood that demand will be:

    <p>inelastic</p> Signup and view all the answers

    Costs that do not change with the volume produced are:

    <p>fixed costs</p> Signup and view all the answers

    Total costs represent the combination of:

    <p>fixed costs and variable costs</p> Signup and view all the answers

    Costs that are not identified with a particular patient or customer are referred to as:

    <p>indirect costs</p> Signup and view all the answers

    When an organization sets a selling price that represents the total cost plus some additional amount for profit, it is using the:

    <p>cost-plus approach</p> Signup and view all the answers

    When the major consideration for an organization is to ensure that they attract volume to the organization, then it must:

    <p>be margin sensitive</p> Signup and view all the answers

    Patents for a pharmaceutical product can be extended by:

    <p>simplifying the dosage</p> Signup and view all the answers

    When an organization is margin sensitive, it has a situation where there are:

    <p>high variable costs to total costs</p> Signup and view all the answers

    The break-even point is the point where:

    <p>total revenue equals total cost</p> Signup and view all the answers

    Marginal pricing is based on the concept that:

    <p>pricing for any additional service or product must exceed or equal the cost of the additional product or service</p> Signup and view all the answers

    The pharmaceutical industry has been described as having a two-stage pricing approach. Stage one is__pricing at introduction and stage two is__pricing when the patent expires.

    <p>premium; marginal</p> Signup and view all the answers

    When an organization sets a price to achieve a desired rate of return, it is using what type of pricing strategy?

    <p>Target pricing</p> Signup and view all the answers

    Capital-intensive industries and businesses tend to utilize which type of pricing methodology?

    <p>Target pricing</p> Signup and view all the answers

    Determining what the market is willing to pay and working backward to compute the cost is considered what type of pricing strategy?

    <p>Demand minus</p> Signup and view all the answers

    Giving consumers a perception that there are distinct differences between products referred to as "good," "better," and "best" is an example of:

    <p>price lining</p> Signup and view all the answers

    Which of the following has not been given as a reason for odd pricing?

    <p>Iconoclastic determinism</p> Signup and view all the answers

    Item budget theory suggests that consumers:

    <p>a priori set a predetermined limit to spend on a product or service</p> Signup and view all the answers

    In industrial settings where the buyer can exert great power, which pricing strategy is most common?

    <p>Flexible</p> Signup and view all the answers

    In prestige pricing, as the price rises, demand:

    <p>rises, and then eventually declines</p> Signup and view all the answers

    For leader pricing to be successful:

    <p>consumers must recognize the promoted price to be a value</p> Signup and view all the answers

    As medical tourism grows, hospitals outside the United States are promoting services that include the surgery, doctors' fees, and recuperative stays in resorts for one price. This pricing strategy is:

    <p>bundled pricing</p> Signup and view all the answers

    Reference pricing is what form of a pricing strategy?

    <p>Bundled pricing</p> Signup and view all the answers

    Which of the following is not an approach to discounting?

    <p>Time</p> Signup and view all the answers

    In offering a volume discount, the seller must demonstrate that:

    <p>real savings can be achieved if the service is utilized at some level</p> Signup and view all the answers

    Center of excellence contracting represents which of the following strategies?

    <p>A discounting approach</p> Signup and view all the answers

    When price is active in the positioning, it is:

    <p>a very visible part of the promotion</p> Signup and view all the answers

    When price is passive, the focus is on:

    <p>other product attributes</p> Signup and view all the answers

    In oligopolistic market conditions, price increases tend to be greater for not-for-profit hospitals than for for-profit hospitals.

    <p>False</p> Signup and view all the answers

    In oligopolistic markets, there often tends to be a price leader who dictates the direction of price levels.

    <p>True</p> Signup and view all the answers

    When there is the likelihood that few new entrants will enter an industry, prices tend to be higher.

    <p>True</p> Signup and view all the answers

    When there is a lot of unused capacity in an industry, the prices tend to be higher so that the suppliers can make up their lost margin.

    <p>False</p> Signup and view all the answers

    When buyers have a lot of power because they have consolidated, they can force suppliers to lower their prices.

    <p>True</p> Signup and view all the answers

    Companies that want to maximize profits will often employ a skimming price strategy.

    <p>True</p> Signup and view all the answers

    When a health system implements a narrow network plan to insure consumers, the system is using a market-share pricing objective.

    <p>True</p> Signup and view all the answers

    When organizations need to meet an economy-of-scale point, they often use a skimming pricing strategy.

    <p>False</p> Signup and view all the answers

    Organizations will often use a penetration pricing strategy to discourage competitors from entering the market.

    <p>True</p> Signup and view all the answers

    Profit is a major objective in the early stages of competition for a product or service.

    <p>False</p> Signup and view all the answers

    A market-share pricing objective is often used when a firm needs to reach an economy-of-scale point.

    <p>True</p> Signup and view all the answers

    Projecting an image of exclusivity or value is the purpose of prestige pricing.

    <p>True</p> Signup and view all the answers

    With stabilization pricing, all competitors agree to set the same price.

    <p>False</p> Signup and view all the answers

    Price sensitivity has been found to differ by type of service but not by customer type.

    <p>False</p> Signup and view all the answers

    When healthcare consumers are shown quality data, demand can become elastic.

    <p>True</p> Signup and view all the answers

    When the cost of delivering a service does not change with the volume of the service delivered, it is referred to as a fixed cost.

    <p>True</p> Signup and view all the answers

    Variable costs are those that vary with the number of people who use the service divided by the hours of operation of the service.

    <p>False</p> Signup and view all the answers

    Indirect costs are those that cannot be identified with a particular customer or business unit.

    <p>True</p> Signup and view all the answers

    Setting a price by determining the total cost and adding some additional amount for profit is referred to as cost-plus pricing.

    <p>True</p> Signup and view all the answers

    Total costs are the sum of fixed and variable costs divided by indirect costs.

    <p>False</p> Signup and view all the answers

    When an organization has high fixed costs to total costs, it is margin sensitive.

    <p>False</p> Signup and view all the answers

    When an organization has high variable costs to total costs, it is margin sensitive.

    <p>True</p> Signup and view all the answers

    Volume-sensitive businesses tend to have high fixed cost structures relative to total costs.

    <p>True</p> Signup and view all the answers

    The point where total revenue equals total cost is the break-even point.

    <p>True</p> Signup and view all the answers

    Annual fixed costs for an organization are $250,000; the average price per procedure is $250; variable costs are $150. The break-even point is $250.

    <p>False</p> Signup and view all the answers

    Marginal cost pricing is useful when trying to attract smaller customer accounts to fill marginal business.

    <p>False</p> Signup and view all the answers

    A common pricing scheme used by wholesalers and retailers is markup pricing.

    <p>True</p> Signup and view all the answers

    The Chargemaster used by hospitals shows the allowable rate by Medicare that should be billed to patients.

    <p>False</p> Signup and view all the answers

    Capital-intensive firms tend to use demand-minus pricing approaches.

    <p>False</p> Signup and view all the answers

    In target pricing approaches, a firm sets a desired rate of return for the level of delivery of the service, but it does not consider market demand.

    <p>True</p> Signup and view all the answers

    A Rand study found that despite the consolidation of hospitals, prices of outpatient care were not significantly higher to employers as a result of consolidation.

    <p>False</p> Signup and view all the answers

    The diagnostic-related group (DRG) system under which hospitals are now paid is based on average historical costs.

    <p>True</p> Signup and view all the answers

    Coinsurance represents the fixed amount the person pays in getting a medical service.

    <p>False</p> Signup and view all the answers

    A consumer decides bid on eBay for a rare healthcare marketing text. Prior to doing so, the individual says to him- or herself, “I will not spend more than $500 for this first edition.” This person is displaying the item budget theory approach.

    <p>True</p> Signup and view all the answers

    Item budget theory states that a consumer sets a predetermined spending level and will spend no more than 10% above that amount.

    <p>False</p> Signup and view all the answers

    The automobile industry tends to use a one-price policy because they place stickers on the windows of cars indicating the pricing of each vehicle.

    <p>False</p> Signup and view all the answers

    The simplest pricing method to administer that instills consumer confidence is the one- price policy.

    <p>True</p> Signup and view all the answers

    In pricing any product or service, if prices rise, at some point demand will fall.

    <p>False</p> Signup and view all the answers

    Reference pricing is a form of bundled pricing.

    <p>True</p> Signup and view all the answers

    Leader pricing is successful when the item being promoted is recognized to be of significant value.

    <p>True</p> Signup and view all the answers

    Occupational medicine programs in health care are often priced with a flexible pricing approach.

    <p>False</p> Signup and view all the answers

    International healthcare organizations are moving into bundled pricing of services as a way to attract medical tourists.

    <p>True</p> Signup and view all the answers

    In many companies’ experience, a significant percentage of their employees who access their center of excellence plan go to a center of excellence referral hospital and learn they do not need specialized surgery.

    <p>True</p> Signup and view all the answers

    In going-rate pricing, organizations tend to not consider their internal costs or margin requirements.

    <p>True</p> Signup and view all the answers

    Many healthcare organizations offer patients discounts when they pay cash. This might be considered an allowance.

    <p>True</p> Signup and view all the answers

    When considering the positioning value of price, whether it is active or passive pertains to how visible price is in promoting the product or service.

    <p>True</p> Signup and view all the answers

    Study Notes

    Additional Quiz - Chapter 10

    • Reimbursement Model Inefficiency: Fee-for-service reimbursement model is inefficient as it incentivizes providing more services.

    • Oligopoly Definition: A market condition where a few sellers dominate the market.

    • Oligopoly Pricing Practices: Price leaders often dictate pricing levels, leading to relatively consistent pricing practices. There is often high consumer dissatisfaction due to price levels in the market.

    • Monopolistic Competition Definition: A market characterized by many sellers offering substitutable products. This type of competition is most away from competing solely on price.

    • Competition and Price Focus: In monopolistic competition, the focus of competition shifts away from price and towards other differentiating factors such as branding and quality.

    • Hospital Advertising Strategy: Hospitals in recent years have increased advertising to promote various service lines, prioritizing consumer attention shifts from service cost to other considerations. This reflects oligopolistic market conditions.

    • Threat of New Entrants and Prices: In markets with a low threat of new entrants, prices tend to be higher.

    • Industry Rivalry and Prices: Increased rivalry in an industry typically leads to lower prices.

    • Profit Maximization Limitations: A major limitation to profit maximization as a pricing objective is the difficulty in accurately determining and predicting profits in the healthcare industry. Competition from similar services can rapidly erode profit margins.

    • Pricing Objective in Discouraging Competition: In order to discourage competition, an organization needs to prioritize profitability and return on investment (ROI). A profit maximization objective tends to provoke the least competitive price responses, and a cost adjusted pricing strategy will likely decrease competitiveness in a market.

    • Pricing Objective for Mature Industries: Market share is a common objective in mature industries.

    • Prestige Pricing: High prices relative to competitors reflect a brand value or quality perceived by the consumer, shifting focus from cost to perceived benefit.

    • Pricing Products with Low Differentiation: Businesses often price products with low differentiation or in less tangible ways using prestige or market share strategies rather than price-focused strategies.

    • Demand Elasticity and Quality Perception: Higher perceived quality of a provider typically leads to more inelastic demand, making consumers less sensitive to price fluctuations.

    • Demand and Uniqueness: A higher perceived product or service uniqueness usually correlates to a more inelastic demand, making consumers less price sensitive.

    • Fixed Costs: Costs that do not alter with production volumes.

    • Total Cost Composition: Total costs are the sum of fixed and variable costs.

    • Unallocated Costs: Costs that cannot be specifically attributed to a particular customer or patient.

    • Cost-Plus Pricing: A pricing method where businesses add a markup to their total costs to determine the selling price.

    • Margin Sensitivity: Organizations with high fixed costs, relative to total costs, are less likely to be margin-sensitive.

    • Break-Even Point: The point where total revenue equals total cost.

    • Marginal Cost Pricing: A pricing strategy based on the concept that prices should cover at least the marginal cost (additional cost of another service).

    • Two-Stage Pricing Approach (Pharmaceutical): The pharmaceutical industry uses a two-stage approach: initial pricing focused on revenue maximization, and a shift to pricing focused on margin maximization upon patent expiration.

    • Target Pricing: A pricing strategy aimed at a desired return on investment for a service or product.

    • Demand-Minus Pricing: A pricing strategy focused on consumer demand.

    • One-Price Strategy: A pricing method where a single price is set for a product or service.

    • Reference Pricing: A pricing strategy that uses established prices of competing products to influence consumer perception of the current product's value.

    • Price Lining: A pricing strategy based on distinct price points (good, better, best) to reflect perceived quality or value differences.

    • True/False Statements: A selection of true and false questions covering various pricing concepts, and the rationale behind the correct or incorrect response.

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