Podcast
Questions and Answers
What type of difficulties may an employee face and receive assistance with through the EAP?
What type of difficulties may an employee face and receive assistance with through the EAP?
- Only family-related problems
- Only prescription drug abuse
- Financial, alcohol abuse, marital, and personal problems (correct)
- Only traumatic event support
Who is considered a family member in the context of the EAP?
Who is considered a family member in the context of the EAP?
- Friends and acquaintances
- Colleagues and coworkers
- Immediate family members living with the employee (correct)
- Extended family members
How can an employee access the EAP?
How can an employee access the EAP?
- Only through indirect referral
- Through self-referral, indirect referral, or supervisory referral (correct)
- Only through supervisory referral
- Only through online registration
What is the exception to confidentiality in the EAP?
What is the exception to confidentiality in the EAP?
How many free consultations are provided per year per person per problem?
How many free consultations are provided per year per person per problem?
What is the role of the EAP provider?
What is the role of the EAP provider?
Who contracted a professional Employee Assistance Program?
Who contracted a professional Employee Assistance Program?
What happens to information disclosed about illegal drug use/abuse or illegal acts?
What happens to information disclosed about illegal drug use/abuse or illegal acts?
Study Notes
EAP Resources
- EAP resources include any help system, internal or external to the agency, providing assistance with various problems.
Types of Assistance
- Financial difficulties and personal budget problems
- Alcohol abuse
- Prescription and/or over-the-counter drug impairment
- Traumatic event support
- Marital and/or family difficulties
- Personal problems
- Emotional difficulties arising from the above issues
Family Member Definition
- A family member is considered the employee's immediate family, living with the employee, as normally covered by the employee's group insurance family plan.
Referral Methods
- Self Referral: Recognizing the need for assistance, an employee or eligible family member contacts the EAP provider directly.
- Indirect Referral: A concerned friend or family member contacts the EAP provider on behalf of the employee.
- Supervisory Referral: A supervisor encourages an employee to seek help through the EAP.
Confidentiality Exception
- Information about illegal drug use/abuse or illegal acts disclosed during EAP sessions will not be treated as confidential and will be shared with the Sheriff's Office for an Internal Affairs investigation.
Program Details
- A professional EAP has been contracted to provide free consultations to Sheriff's Office employees and eligible family members.
- Six (6) free consultations per problem, per person, per year are provided under the contract.
- The EAP provider assists in referring those needing assistance outside the scope of the program.
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Description
Learn about the different types of assistance provided by Employee Assistance Programs (EAPs), including support for financial, personal, and emotional difficulties. Understand the definition of a family member in the context of EAP resources.
