Podcast
Questions and Answers
What does the 'Total Refund Amount' represent?
What does the 'Total Refund Amount' represent?
- The total amount paid by the buyer, including shipping fees
- The total amount refunded to the buyer, including partial refunds (correct)
- The total amount refunded to the seller for returned items
- The total amount charged to the seller for the refund
What does a negative value in 'My Payment Information total' represent?
What does a negative value in 'My Payment Information total' represent?
- Amount the seller needs to pay for the order (correct)
- Amount refunded by the seller for returned items
- Amount paid by the buyer for the refund
- Amount charged to the seller for the refund
What does the 'Return Item' section show?
What does the 'Return Item' section show?
- Tags indicating processing for 'Refund Only' or 'Seller Partial Refund' (correct)
- Logistics status of the return item being sent back to the seller
- Status of the return item being processed for 'Seller Partial Refund'
- Status of the return item being sent back to the buyer
What is included in the 'Actual Paid Amount'?
What is included in the 'Actual Paid Amount'?
What is the objective of displaying the outstanding payment pending buyer confirmation to sellers?
What is the objective of displaying the outstanding payment pending buyer confirmation to sellers?
Why is it important for sellers to see their financial information on an order level v.s. time frame level?
Why is it important for sellers to see their financial information on an order level v.s. time frame level?
What does a negative value in 'My Payment Information total' represent?
What does a negative value in 'My Payment Information total' represent?
What is the purpose of the 'Instant Refunds' feature?
What is the purpose of the 'Instant Refunds' feature?
When do sellers see the 'Instant Refunds' badge?
When do sellers see the 'Instant Refunds' badge?
What is the key difference between 'Instant Refunds' and 'Fast Refunds'?
What is the key difference between 'Instant Refunds' and 'Fast Refunds'?
What happens if a seller chooses to Reject QC for a Fast Refund?
What happens if a seller chooses to Reject QC for a Fast Refund?
Under which flow is 'Fast Refunds' available?
Under which flow is 'Fast Refunds' available?
