E-commerce Infrastructure and Services
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Questions and Answers

Which type of network is specifically designed to connect computers within a single building?

  • Metropolitan Area Network (MAN)
  • Wide Area Network (WAN)
  • Personal Area Network (PAN)
  • Local Area Network (LAN) (correct)
  • What is the primary function of network software?

  • To control the operations of the network system (correct)
  • To connect multiple buildings via fiber-optic cables
  • To provide internet connections
  • To connect network computers
  • Which component is NOT part of the 4Ps of marketing?

  • Price
  • Promotion
  • Process (correct)
  • Product
  • Why is e-marketing crucial for businesses today?

    <p>It provides access to a global audience</p> Signup and view all the answers

    What type of network provides services by connecting multiple buildings?

    <p>Controller Area Network (CAN)</p> Signup and view all the answers

    What is one primary reason the internet is crucial for e-commerce?

    <p>It provides a platform for business model variety.</p> Signup and view all the answers

    Which of the following options is NOT a characteristic of e-commerce facilitated by the internet?

    <p>Eliminates all communication barriers.</p> Signup and view all the answers

    Which e-commerce pattern represents transactions from businesses to consumers?

    <p>B2C</p> Signup and view all the answers

    What is the role of communication lines in computer networks?

    <p>To facilitate data exchange.</p> Signup and view all the answers

    Which of the following services is NOT categorized as an internet service for e-commerce?

    <p>Direct Sales</p> Signup and view all the answers

    Study Notes

    E-commerce Infrastructure

    • Internet is the infrastructure for e-commerce and e-business
    • Services are continuous around the clock
    • Connects channels, creating customer-facing outlets
    • Offers various business models for e-commerce
    • Enables direct contact between businesses, customers, suppliers, and competitors
    • Enhances corporate communication and correspondence
    • Improves marketing capabilities through products, services, and information

    Internet Services

    • Email and mailing lists
    • World Wide Web (WWW) and newsgroups
    • Interactive communication (chat, phone, etc.)
    • Blogs
    • Facebook, Twitter, and YouTube

    E-commerce Patterns

    • C2C (consumer-to-consumer)
    • B2B (business-to-business)
    • G2G (government-to-government)
    • M (Mobile)
    • C2B (consumer-to-business)
    • B2C (business-to-consumer)
    • C2G (consumer-to-government)
    • G2C (government-to-consumer)
    • B2G (business-to-government)
    • G2B (government-to-business)
    • B2O (business-to-organization)
    • G2O (government-to-organization)

    Importance of E-marketing

    • Reaches a large potential customer base (over 4.57 billion Internet users in 2020)
    • Competitors are using e-marketing, so businesses need it for a competitive advantage
    • Potential customers expect businesses to have online presence
    • Enables market expansion beyond geographical limitations

    Marketing Elements

    • Product: Defining, selecting, and developing based on customer interest
    • Price: Setting a price that guarantees profit and customer purchases
    • Location: Choosing the best marketing approach
    • Promotion: Create a suitable promotional strategy for the target customer

    Marketing Environment (ME)

    • The combination of internal and external forces impacting company's customer relations.
    • Internal ME: company-specific elements (owners, workers, machines, materials)
    • External ME: divided into micro (company-specific) and macro (external factors)

    E-commerce Definition

    • The exchange of business transaction information electronically, without paper documents.

    E-commerce Importance

    • Low cost
    • Exceeds geographical limitations
    • Freedom from restrictions

    Successful Commercial Website Elements

    • Appropriate website name
    • Well-designed website
    • Secure website

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    Description

    Explore the foundational elements of e-commerce infrastructure and the various internet services that facilitate online business. This quiz covers essential e-commerce patterns, including consumer and business models, and examines how these services enhance communication and marketing. Test your knowledge on the diverse interactions in the digital marketplace.

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