E-commerce and Business Process Models Quiz
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Questions and Answers

What is a key feature of private industrial networks?

  • They are independent third-party marketplaces for spot purchasing.
  • They connect multiple buyers and sellers in a single digital marketplace.
  • They allow large firms to link securely with suppliers and partners. (correct)
  • They are primarily used for consumer-oriented transactions.

Which type of e-commerce involves eliminating intermediaries between producers and consumers?

  • Business to Business (B2B)
  • Consumer to Consumer (C2C)
  • Business to Consumer (B2C) (correct)
  • Social E-commerce

What is a characteristic of net marketplaces (e-hubs)?

  • They focus exclusively on services rather than goods.
  • They may offer both direct and indirect goods. (correct)
  • They serve as direct connections between manufacturers and consumers.
  • They are always operated by private companies only.

Which of the following best describes the drivers of e-commerce?

<p>They include a combination of technological, economic, and competitive factors. (C)</p> Signup and view all the answers

What is a defining aspect of Mobile E-commerce (M-commerce)?

<p>It utilizes mobile devices for transactions and interactions. (B)</p> Signup and view all the answers

What is the primary objective of business process modeling (BPM)?

<p>To increase process speed or reduce cycle time (A)</p> Signup and view all the answers

Which model is primarily concerned with the physical application architecture?

<p>Physical model (A)</p> Signup and view all the answers

Which of the following is NOT typically a role involved in business process modeling?

<p>Quality assurance testers (D)</p> Signup and view all the answers

What does the logical model primarily focus on within application development?

<p>The logical structure of the application (D)</p> Signup and view all the answers

Which of the following elements is NOT part of the business model?

<p>Development tools (A)</p> Signup and view all the answers

Which factor influences the development cost in a business model?

<p>Resource allocation (B)</p> Signup and view all the answers

What is indicated by the expression 'Revenue > costs' in a business context?

<p>Profitability and financial health (A)</p> Signup and view all the answers

What aspect of the user model focuses on how a product feels to the end-user?

<p>User interface (C)</p> Signup and view all the answers

Which model focuses on the reuse of components?

<p>Technology model (C)</p> Signup and view all the answers

Which of the following is typically performed during the billing process?

<p>Sending a sales invoice (A)</p> Signup and view all the answers

What is the main purpose of the RMA procedure in return orders?

<p>To authorize the return of items (D)</p> Signup and view all the answers

What is a common attribute of blanket orders?

<p>Long-term relationship with a customer (C)</p> Signup and view all the answers

Which of the following best describes the matching principle in billing?

<p>Separating the goods stream from the money stream (D)</p> Signup and view all the answers

What does the process of picking and packing involve in the delivery and shipping phase?

<p>Preparing items for shipment (A)</p> Signup and view all the answers

In the integration with Office during order processing, what is most likely a benefit?

<p>Streamlined communication and documentation (B)</p> Signup and view all the answers

Which action is NOT typically part of the order-processing activities in ERP systems?

<p>Negotiating new vendor contracts (B)</p> Signup and view all the answers

What usually drives the purchase initiative process?

<p>Sales forecasts and production needs (D)</p> Signup and view all the answers

What is one of the key considerations when comparing proposals during the RFQ process?

<p>Quality assurance criteria (A)</p> Signup and view all the answers

What occurs once a quotation becomes a purchase order?

<p>A formal purchasing decision is made (D)</p> Signup and view all the answers

What primarily creates value in enterprise information systems (EIS)?

<p>By changing business processes and decision-making management (C)</p> Signup and view all the answers

How does competitive advantage emerge in the context of technology according to the content?

<p>From effective utilization of technologies by businesses (A)</p> Signup and view all the answers

Which of the following accurately describes the role of enterprise information systems in organizations?

<p>They are solutions to business challenges arising from the environment. (B)</p> Signup and view all the answers

What is meant by 'commoditization of technology' in the context provided?

<p>Technology becomes a standard basis for innovation and new business models. (B)</p> Signup and view all the answers

Which component is NOT part of the technology perspective of enterprise information systems?

<p>Human resource management (A)</p> Signup and view all the answers

What aspect is highlighted as a significant barrier to copying innovations in business processes?

<p>The uniqueness of each company's management style (B)</p> Signup and view all the answers

What role do 'mediating factors' play within technological business organizations?

<p>They can influence the achievement of organizational goals. (B)</p> Signup and view all the answers

What is the primary function of a purchase order number in the procurement process?

<p>To facilitate orderly communication between vendor and buyer (A)</p> Signup and view all the answers

Which of the following does NOT form part of the 3-way matching process during vendor invoice check?

<p>Vendor payment (C)</p> Signup and view all the answers

What is a key advantage of using an ERP system over a BOB system?

<p>Integrated approach across functional areas (D)</p> Signup and view all the answers

Which of the following is NOT a step involved in the materials resource planning (MRP) process?

<p>Assessing the vendor's performance score (D)</p> Signup and view all the answers

What is the purpose of an electronic invoice in the vendor invoice check process?

<p>To allow for real-time invoice tracking (A)</p> Signup and view all the answers

Which principle of MRP involves predicting future production requirements based on current demand?

<p>Demand vs. supply (B)</p> Signup and view all the answers

In the context of vendor payments, what does 'liquidity position' refer to?

<p>The cash available to meet short-term obligations (B)</p> Signup and view all the answers

Which component of BOM would specify the quantity and type of components required for a product?

<p>Component list (B)</p> Signup and view all the answers

What is a possible drawback of using BOB systems compared to ERP systems?

<p>Higher operational complexity due to interfacing (D)</p> Signup and view all the answers

Which method is typically utilized to register obligations for vendor invoices?

<p>Self-billing (C)</p> Signup and view all the answers

Flashcards

B2C (Business to Consumer)

A type of e-commerce where businesses sell goods and services directly to consumers. This is the most familiar type of e-commerce. It allows consumers to compare prices, read reviews, and purchase goods and services easily.

B2B (Business to Business)

A type of e-commerce where businesses sell goods and services to other businesses. This is often used for bulk purchases or supplies.

Private Industrial Network

A network that connects businesses to suppliers and partners, using a secure website for communication and transactions. This helps businesses streamline operations and reduce costs.

C2C (Consumer to Consumer)

A type of e-commerce where consumers sell goods and services to other consumers. This is often done through online marketplaces.

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E-business

The use of electronic technologies such as the Internet, extranets, and intranets to distribute, buy, sell, and market products and services. This encompasses various forms of e-business, including online marketing, e-commerce, and electronic data interchange.

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Business Process Modelling (BPM)

Representing a firm's processes to analyze, improve, or implement them.

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Business Process

A set of related, structured activities or tasks performed by people or equipment in an organization to produce a specific service or product for a particular customer or customers.

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Business Model

The overall plan for how a company will operate, including its goals, costs, investments, and resources.

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Technology Model

The plan for the technical aspects of an application, including the development process, tools, deployments, and technologies used.

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Logical Model

This model outlines how the application will be structured and organized, including object and data modeling, business objects, and interfaces.

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User Model

This model defines how users will interact with the application, including the interface, ease of use, training, and support.

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Physical Model

This model outlines the physical architecture of the application, including distribution, component interconnection, and the final product.

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Development Model

A model representing the process of developing an application, including the team, process, management, and control of code.

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Business Process Modelling Objectives

The goal of BPM is to improve efficiency, effectiveness, and profitability by optimizing processes.

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Commoditization of Technology

The idea that new, successful business models and products arise from adopting and integrating emerging technologies, rather than just relying on the technology itself.

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Competitive Advantage from EIS

The difference between a company's success and its competitors is not determined by simply having the latest technology but by how effectively they utilize it to improve their operations and customer experience.

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Enterprise Information Systems (EIS)

Systems that collect, process, store, and distribute information to support decision-making and control within an organization. They include hardware, software, data, and communication networks.

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Business Perspective of EIS

EIS are not merely technological solutions, but a strategic approach that involves organizational changes, process improvements, and innovation in decision-making. They aim to improve efficiency, effectiveness, and ultimately, profitability.

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Digitally Enabled Relationships

EIS enable businesses to establish and maintain improved relationships with customers, suppliers, and employees. This is achieved through digital platforms, online interactions, and data-driven communication.

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Digital Networks in Business Processes

Core business processes, such as order processing, inventory management, and financial reporting, are transformed by digital networks, streamlining workflows, improving collaboration, and increasing efficiency.

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Relationship Between Technology and Business Orgs

Technology plays a key role in enabling business organizations by providing the infrastructure and tools to manipulate and manage information. However, successful implementation also requires adapting organizational structures, management practices, and workflows to effectively utilize the technology.

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Delivery and Shipping

A process that ensures goods are sent to the right place at the right time, involving tasks like picking, packing, creating shipping documents, and updating ERP systems.

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Return Orders

These provide a structured process for handling product returns, including authorization, destination, and credit memos.

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Blanket Orders

An agreement between a buyer and seller for long-term purchases, often with special pricing or discounts.

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Credit Memos

Credit memos are issued to reduce customer debt, often due to returns, discounts, or pricing errors.

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Purchase Initiative

This process focuses on sourcing and procuring goods or services for an organization.

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RFQ and Vendor Selection

This involves sending requests to suppliers for quotes and comparing their offers based on factors like price, quality, and delivery time.

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Create Purchase Order

A formal document issued by a buyer to a supplier for goods or services, specifying details like quantities, prices, and delivery dates.

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Billing

Process ensures financial transactions are accurately recorded for goods sold, including invoicing, payment collection, and record updates across financial and logistical systems.

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Creditability and Availability Check

This process involves checking a customer's creditworthiness and ensuring the requested goods are available.

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Sales Order

A document that records the sale of goods or services to a customer. It outlines product details, quantities, prices, and payment terms.

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Purchase Order Number

A document that outlines the order details, including items, quantities, and prices.

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Order Confirmation

A document that confirms the receipt of a purchase order, acknowledging the order and specifying the agreed upon terms.

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Goods Receipt

The process of receiving goods into a warehouse, verifying their quantity and quality, and storing them in designated locations.

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Warehouse Workers

The individuals responsible for receiving and handling goods in the warehouse.

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Determine Goods Receipt

The process of comparing the quantity and quality of received goods with the purchase order and the delivered goods.

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Determine Storage Location

The process of assigning a specific location in the warehouse for storing the received goods.

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3-way Matching

A process of matching three documents: the purchase order, the goods receipt, and the vendor invoice, to ensure accuracy.

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Vendor Invoice Check

The process of reviewing and approving vendor invoices before making payments.

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Vendor Payment

The act of paying approved vendor invoices for goods and services received.

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ERP (Enterprise Resource Planning)

A software system that integrates different business processes and data across an organization.

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Study Notes

Digital Economy

  • Digital evolution has progressed significantly in recent years, influenced by factors like data growth, system advancements, and the pandemic.
  • Key concepts driving digital economy evolution are storage, processing speeds, and bandwidth (processing and communication capabilities).
  • Important technological drivers for digital economy are punched tape, magnetic tape, floppy disks, compact disks, hard drives, USB drives, and cloud storage.

Laws Associated with Digital Evolution

  • Moore's Law: Processor speeds (and overall processing power) double approximately every two years. This leads to exponentially increasing data processing capabilities, and more rapid access to systems.
  • Metcalfe's Law: The value of a network is proportional to the square of the number of users. Network value increases extremely rapidly as more users join the network.
  • Gilder's Law: Bandwidth growth exceeds that of computer power. Bandwidth grows at least three times faster than computer power (doubles every six months compared to 18 months for computer power).
  • Nielsen's Law: Speed and connectivity are linearly related – more speed but less connectivity is not necessarily the most valuable scenario.

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Related Documents

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Description

Test your knowledge on key concepts related to e-commerce, business models, and business process modeling. This quiz covers various aspects, including mobile e-commerce, net marketplaces, and the roles involved in BPM. Perfect for students looking to deepen their understanding of modern business practices.

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