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Questions and Answers
What is a primary advantage of e-commerce in terms of transaction reach?
Which of the following is a disadvantage of e-commerce related to security?
Which feature of e-commerce enhances customer convenience and reduces shopping costs?
What is one significant threat to e-commerce mentioned in the content?
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Which statement about electronic data interchange (EDI) is true concerning small businesses?
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What is a primary focus of supply chain efficiency?
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Which of the following best describes the concept of supply chain responsiveness?
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How is the effectiveness of a supply chain typically evaluated?
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What advantage does the integration of the Internet in supply chain management primarily provide?
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What aspect of supply chain performance monitoring is emphasized in many industries?
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Study Notes
Advantages of E-commerce
- Enables buying and selling of goods and services from home or business premises.
- Facilitates transactions anytime and anywhere, enhancing convenience.
- Consumers can easily find the lowest prices for products or services.
- Allows businesses to tap into a global market and establish international partnerships.
- Reduces order processing costs, making transactions more efficient.
- Accelerates electronic funds transfers, enhancing payment processes.
- Simplifies supply chain management, allowing tracking and ordering from multiple vendors.
Disadvantages of E-commerce
- Electronic Data Interchange (EDI) can be costly for small businesses to implement.
- Internet security issues, such as viruses and hacking, pose risks to e-commerce operations.
- Privacy concerns exist, with no guarantee that e-transactions remain confidential.
- Shopping experience may feel impersonal due to the lack of face-to-face interactions.
Threats to E-commerce
- Hackers may target e-commerce sites to steal data or disrupt services.
- Risk of server breaches and theft of customer information.
- Impersonation attacks through cloned e-commerce sites to deceive customers.
- Insider threats from detractors within the organization who may sabotage systems.
- Identifying potential threats from competitors and former employees is crucial for security.
Features of E-commerce
- Ubiquity: Market access everywhere through mobile devices, enhancing convenience and reducing shopping costs.
- Delivery Logistics: Involves coordinating order receipts, warehouses, carriers for product delivery, and invoicing systems.
- Returns Management: Establishes processes for handling defective or surplus goods returned by customers.
Measuring Supply Chain Performance
- Performance assessed on cost reduction and value enhancement; vital for managing operational budgets.
- Efficiency: Focuses on minimizing costs through lower inventory levels and higher turnover rates.
- Responsiveness: Concerns rapid adjustment to market demands, balancing inventory costs with sales opportunities.
- Effectiveness: Pertains to the value creation for customers, emphasizing "value chains" over mere cost reduction.
Advantages of Internet/E-commerce Integrated Supply Chain
- Speed: Quick response to market changes contributes to competitive advantage.
- Cost Efficiency: Utilizes the Internet to decrease operational costs within the supply chain.
- Flexibility: Easier adaptation to changes in supply and demand, shortening the supply chain duration.
Electronic Data Interchange (EDI)
- Facilitates standardized electronic communication of business information.
- EDI reduces transaction costs and enhances partner relationships.
- EDI is a component of broader electronic commerce, improving information exchange with trading partners.
EDI Layered Architecture
- Semantic Layer: Defines business applications and required information exchanges (e.g., purchase orders).
- Standards Translation Layer: Standardizes communication formats (ANSI X12 vs. EDIFACT).
- Transport Layer: Specifies the methods of data transmission (email, postal services).
- Physical Network Layer: Includes the infrastructure for data transfer (Internet, dial-up lines).
Privacy and Authorization in E-commerce
- Privacy: Ensures that information is accessed only by authorized individuals through encryption methods.
- Authorization: Determines whether a user has the right to request or perform specific actions, often linked with authentication processes.
Security Frameworks and Guidelines
- SSE-CMM: Provides models for security management in IT systems.
- COBIT: Focuses on creating clear IT security policies and practices.
- ISO 17799: Outlines guidelines for implementing security management frameworks across various security domains.
Firewalls
- A network security system that controls traffic based on set rules, creating barriers between secure internal networks and external threats.
- Available as both software applications and hardware appliances, enhancing network protection.
- Basic firewall functions are often integrated into personal computer operating systems and routers.
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Description
This quiz explores the various advantages and disadvantages of e-commerce, along with the associated threats to its operations. Participants will gain insights into how e-commerce enhances convenience and market reach, while also addressing privacy concerns and security issues. Test your knowledge on the complexities of online transactions and their impact on businesses and consumers.