E-commerce Advantages and Models
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Questions and Answers

Which of the following is NOT a key feature of e-commerce?

  • Ability to return products in-store (correct)
  • 24/7 availability
  • Global access
  • Convenient payment options
  • What popular feature of e-commerce allows customers to validate their purchasing decisions?

  • Honest reviews of products (correct)
  • Limited product information
  • Physical store visits
  • Sales promotions
  • Which e-commerce model involves transactions between consumers?

  • C2C (correct)
  • C2B
  • B2C
  • B2B
  • Why might customers prefer e-commerce platforms over traditional stores?

    <p>Variety of product options</p> Signup and view all the answers

    What does the term 'e-commerce sectors' refer to?

    <p>Categories of e-commerce activities</p> Signup and view all the answers

    Which of the following is NOT one of the 4 P's of the marketing mix?

    <p>Partnership</p> Signup and view all the answers

    What does the 'Product' component of the marketing mix refer to?

    <p>The item or service that is being sold</p> Signup and view all the answers

    When pricing a new product, what is an important factor to consider?

    <p>The cost of the materials and making the product</p> Signup and view all the answers

    Why is it important for a business to ensure their product is unique?

    <p>To attract new customers and ensure high sales</p> Signup and view all the answers

    Which component of the marketing mix focuses on where the product will be sold?

    <p>Place</p> Signup and view all the answers

    What might be a disadvantage of using vending machines in distribution?

    <p>Need for regular maintenance</p> Signup and view all the answers

    What type of businesses do hairdressers, make up artists, and tailors represent?

    <p>Zero-level channel</p> Signup and view all the answers

    What is one major advantage of using wholesalers for manufacturers?

    <p>Wholesalers pay for storage</p> Signup and view all the answers

    What role do agents play in the business process?

    <p>They negotiate deals between businesses and consumers</p> Signup and view all the answers

    Which category does a tech shop like E-max fall into?

    <p>Distributor</p> Signup and view all the answers

    What must a business consider when creating the promotion strategy?

    <p>Target audience for the product</p> Signup and view all the answers

    What is the purpose of promotion?

    <p>Obtaining new customers and retaining old ones</p> Signup and view all the answers

    Which of the following is NOT an example of a specialty channel of distribution?

    <p>Traditional retail store</p> Signup and view all the answers

    Study Notes

    E-commerce Advantages for Customers

    • Customers can access honest product reviews from other users.
    • Customers can easily compare prices from various online retailers.
    • Online stores offer a wide variety of product options and choices.
    • Customers can receive products quickly, often within a few days.
    • Customers find it convenient to purchase products online, saving them time and effort.

    E-commerce Models

    • Business-to-Consumer (B2C): Businesses sell products directly to consumers.
    • Business-to-Business (B2B): Businesses sell their products and services to other businesses.
    • Consumer-to-Consumer (C2C): Individuals sell goods and services to other individuals.

    The 4 P's of the Marketing Mix

    • Product: The specific good or service being offered.
    • Price: The cost at which the product is sold.
    • Place: The distribution channels and locations where the product is made available.
    • Promotion: The strategies used to communicate the product's value and persuade customers.

    Specialty Channels of Distribution

    • Telemarketing: Businesses contact potential customers directly through telephone calls to promote their products or services.
    • E-commerce: Businesses sell their goods and services online through dedicated websites or platforms.
    • Vending machines: Machines that dispense goods, often snacks, drinks, or other small items, in exchange for payment.

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    Description

    This quiz explores the various advantages of e-commerce for customers, including product reviews, price comparisons, and convenience. It also covers e-commerce models such as B2C, B2B, and C2C, as well as the fundamental 4 P's of the marketing mix essential for successful online selling.

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