E-Business & E-Commerce Overview

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Questions and Answers

What is the first step in developing an e-commerce presence as mentioned?

  • Designing the website layout
  • Understanding business objectives (correct)
  • Selecting a marketing strategy
  • Evaluating competitors

Which of the following is NOT one of the management challenges in building an e-commerce presence?

  • Developing a clear business plan
  • Choosing the right technology
  • Understanding customer demands
  • Training customer service representatives (correct)

What should drive the technology choices for an e-commerce platform?

  • Costs of implementation
  • Technology advancements
  • Customer demands (correct)
  • Industry trends

Which area is essential for forming a team to manage an e-commerce presence?

<p>Skill sets required for technical tasks (A)</p> Signup and view all the answers

What is one vital consideration when developing a mobile website?

<p>Speed of loading (D)</p> Signup and view all the answers

What is the most traditional method mentioned for building information systems like websites?

<p>Systems development life cycle (C)</p> Signup and view all the answers

Which factor is crucial for ensuring customers can effectively engage with an e-commerce site?

<p>User-friendly website design (A)</p> Signup and view all the answers

What should be a key focus when making decisions about e-commerce technology?

<p>Meeting customer needs (D)</p> Signup and view all the answers

Which aspect is necessary for a successful e-commerce presence regarding human resources?

<p>Recruiting individuals with appropriate skills (C)</p> Signup and view all the answers

What is a primary consideration of customers when engaging with e-commerce?

<p>Ease of product purchasing (B)</p> Signup and view all the answers

What is the main purpose of the Systems Development Life Cycle (SDLC)?

<p>To create documents that communicate objectives to management (D)</p> Signup and view all the answers

What should drive the technology decisions in the context of SDLC?

<p>Business decisions and strategies (D)</p> Signup and view all the answers

Which of the following is NOT identified as a main component to consider when developing an e-commerce site?

<p>Market research findings (B)</p> Signup and view all the answers

What are business objectives in the context of an e-commerce site?

<p>Capabilities that the site should possess (A)</p> Signup and view all the answers

What role do information requirements play in system development?

<p>They define the information elements necessary to meet business objectives. (B)</p> Signup and view all the answers

In the initial step of SDLC, what essential question is posed?

<p>What do we want this site or app to do for our business? (A)</p> Signup and view all the answers

Why is it important to provide lists of business objectives and functionalities to developers?

<p>To set clear expectations for the system’s performance (B)</p> Signup and view all the answers

Which step in the SDLC directly addresses identifying business objectives?

<p>The planning phase (C)</p> Signup and view all the answers

What do system functionalities refer to in the development of an e-commerce site?

<p>The types of information system capabilities necessary to achieve business objectives (A)</p> Signup and view all the answers

How does the SDLC help management in relation to technology?

<p>By providing clear documentation of milestones and resource usage (A)</p> Signup and view all the answers

Flashcards

Systems Development Life Cycle (SDLC)

A structured approach to developing information systems like websites, focusing on phases like planning, design, development, testing, and deployment.

Planning Phase

The initial stage of the SDLC, outlining the goals, scope, and requirements of the website project.

Design Phase

The second SDLC phase, where the website's layout, design, and functionality are defined.

Development Phase

The third SDLC phase, where the website is built according to the design specifications.

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Testing Phase

The fourth SDLC phase involving rigorous testing to ensure the website functions as intended.

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Deployment Phase

The final SDLC phase, where the fully tested website is deployed and made accessible to users.

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Business Objectives

A key management challenge requiring a clear understanding of the business's goals and objectives.

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Technology Selection

A key management challenge involving choosing the right technology to achieve the business's objectives.

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E-commerce Presence Development

The process of creating an e-commerce presence requires expertise across business, technology, and social aspects.

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Customer-centric Technology

The need to understand the demands of customers, ensuring the technology enables them to easily find, view, purchase, and receive products.

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Problem Definition

The first step in SDLC, where you define the goals and objectives of the system. It ensures that the technology chosen serves your business needs.

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System Functionalities

The functionalities of the system that are necessary to meet the business objectives. These are the specific actions the system should be able to perform.

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Information Requirements

The information the system must generate or process to meet the business objectives. This includes data elements and reports.

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System Development Plan

A detailed description of the specific activities, tasks, and resources involved in creating, deploying, and maintaining a system. It is a guide for developing and managing the whole process.

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Project Plan

A key part of planning, this document outlines the different stages of the SDLC, the tasks involved in each stage, and the resources needed.

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System Design

The step in SDLC focusing on how the system will operate. This includes designing the user interface, data structures, and system architecture.

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System Development

The process of building the system according to the design specifications. This involves writing code, creating databases, and configuring hardware.

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System Testing

The step where you thoroughly test the system to ensure it meets all requirements and functions correctly. This can include user acceptance testing and performance testing.

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Study Notes

E-Business & E-Commerce

  • E-business and e-commerce are discussed in the lecture
  • The lecture covers building an e-commerce presence
  • A systematic approach is required to build a successful e-commerce presence
  • This involves understanding business, technology, and social issues

Building an E-Commerce Presence

  • Understanding the questions to ask and answer is key in developing an e-commerce presence
  • The process of building an e-commerce presence needs to be explained step-by-step
  • Additional tools improving website performance should be identified
  • Mobile website development and mobile application building require consideration of important factors

Building an E-commerce Presence: A Systematic Approach

  • Once a vision of the e-commerce presence is developed, you start thinking about how to build it
  • Success in e-commerce requires understanding of business, technology, and social issues
  • Management challenges include developing a clear understanding of business objectives (build a plan for developing firm's presence) and choosing the right technology to achieve those objectives

Factors to Consider in Developing an E-Commerce Presence

  • Key areas to consider include Management, Software, Hardware architecture, Design, Telecommunications, and Human resources
  • This requires bringing together individuals possessing skills to manage a successful e-commerce presence
  • Businesses need to make decisions about business objectives, strategy, technology, design, and social and information policies

Decisions Regarding Infrastructure

  • Key decisions about hardware, software, and telecommunications infrastructure are necessary
  • Customer demands should drive technology choices
  • Customers need technology to easily find, view, purchase, and receive products from warehouses quickly
  • Design must be carefully considered

Systems Development Life Cycle (SDLC)

  • SDLC is a methodology for understanding business objectives and designing appropriate solutions
  • Documents communicating objectives, milestones, and resources usage are created through the SDLC
  • The SDLC's five major steps are Systems Analysis/Planning, Systems Design, Building the System, Testing, and Implementation/Service Delivery

Systems Analysis/Planning

  • The first step in the SDLC focuses on answering "what the e-commerce site/app should do for the business"
  • Business decisions should drive technology decisions, not the other way around
  • Business objectives, strategies, and ideas should be translated into a working e-commerce website
  • Identifying business objectives, system functionalities, and information requirements are part of this step

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E-Business & E-Commerce Lecture 10 PDF

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