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Questions and Answers
Organizational performance is solely focused on customer satisfaction.
False
Organiational performance is a measure of how effectively managers are utilizing organizational resources.
True
Organizational performance focuses solely on achieving goals.
False
Organizational performance is a measure of how efficiently managers are using organizational resources.
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Organizational performance is unrelated to customer satisfaction.
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Management can be classified into two levels.
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Planning is necessary to ensure proper utilization of resources.
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Management functions include only planning and organizing.
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The objective of planning is to achieve the objectives of the employee.
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Resources include only men, materials, and machines.
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The first step in the decision-making process is comparing alternatives in light of goals sought.
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There are only six steps in the decision-making process.
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Formulating supporting plans is the second step in the decision-making process.
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Choosing an alternative is the last step in the decision-making process.
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The decision-making process consists of a sequence of eight steps.
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