Podcast
Questions and Answers
What is the primary objective of human resource planning?
What is the primary objective of human resource planning?
What is the purpose of job analysis?
What is the purpose of job analysis?
What is the primary consequence of not carefully scrutinizing the qualifications or backgrounds of employees?
What is the primary consequence of not carefully scrutinizing the qualifications or backgrounds of employees?
What is the purpose of recruitment?
What is the purpose of recruitment?
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What is the characteristic of a reliable selection device?
What is the characteristic of a reliable selection device?
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What is the purpose of orientation?
What is the purpose of orientation?
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What is the importance of training in equipping employees?
What is the importance of training in equipping employees?
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What is the purpose of employee performance management?
What is the purpose of employee performance management?
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What is the primary objective of selection?
What is the primary objective of selection?
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What is the primary reason for reducing errors in hiring?
What is the primary reason for reducing errors in hiring?
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Study Notes
Organizational Behavior and Management
- Bias: a tendency or preference towards a particular perspective or ideology
- Prejudice: a preconceived belief, opinion, or judgment towards a person or a group of people
- Stereotyping: judging a person based on a perception of a group to which that person belongs
- Glass ceiling: the invisible barrier that separates women and minorities from top management positions
- Diversity skills training: specialized training to educate employees about the importance of diversity and to teach them skills for working in a diverse workplace
Corporate Social Responsibility and Ethics
- Corporate Social Responsibility (CSR): a company's obligations to society go beyond that which is required by law and economics
- Ethics: the principles, values, and beliefs that define right and wrong behavior
- Ego strength: a personality measure of the strength of a person's convictions
- Locus of control: the belief that one has control over the outcome of events in their life
Management and Organization
- Management: coordinating and overseeing the work activities of others so that organizational goals can be accomplished
- Organization: a deliberate arrangement of people to accomplish some specific purpose
- Organizational Behavior: the study of the actions of people at work
- Hawthorne studies: a series of studies that provided new insights into individual and group behavior
- Quantitative approach: the use of quantitative techniques to improve decision-making
- Total Quality Management (TQM): a philosophy of management that originated in Japan, driven by statistical measurement, continuous improvement, and responsiveness to customer needs
Management Functions and Roles
- Planning: defining goals, establishing strategies to achieve goals, and developing plans to integrate and coordinate activities
- Organizing: arranging and structuring work to accomplish organizational goals
- Leading: working with and through people to accomplish goals
- Controlling: monitoring, comparing, and correcting work
- Mintzberg's 10 Managerial Roles: figurehead, leader, liaison, monitor, disseminator, spokesperson, and more
Decision-Making and Problem-Solving
- Programmed decisions: repetitive decisions that are made for familiar problems that can be handled by a routine approach
- Non-programmed decisions: decisions for unique and nonrecurring problems that require custom-made solutions
- Decision-making styles: directive, behavioral, analytical, and conceptual
- Rational Decision-Making: choices that are logical and consistent and maximize value
- Bounded rationality: decision-making that's rational, but limited by an individual's ability to process information
- Heuristics: problem-solving methods that are based on practical experience and knowledge
- Biases: anchoring effect, confirmation bias, framing bias, sunk costs errors, self-serving bias, and hindsight bias
Planning and Goal-Setting
- Planning: the management function that involves setting an organization's goals and establishing an overall strategy to achieve these goals
- Types of goals: financial, strategic, stated objectives, and real objectives
- Characteristics of well-written goals: written in terms of outcomes, measurable, clear, challenging, and communicated to all necessary organizational members
- Traditional objective setting: an approach to setting goals in which top managers set goals that then flow down through the organization
- Management by objectives (MBO): a process of setting mutually agreed upon goals and using those goals to evaluate employee performance
Human Resource Planning and Management
- Human resource planning: ensuring that the organization has the right number and kinds of capable people in the right places and at the right times
- Job analysis: an assessment that defines jobs and the behaviors necessary to perform them
- Job description: a written statement that describes a job
- Job specifications: a written statement of the minimum qualifications a person must possess to perform a given job successfully
- Recruitment: locating, identifying, and attracting capable applicants
- Selection: screening job applicants to ensure that the most appropriate candidates are hired
- Orientation: introducing a new employee to his or her job and the organization
- Training: equipping employees with the skills and knowledge necessary to perform their jobs effectively
- Employee Performance Management: establishing performance standards used to evaluate employee performance
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Description
Test your understanding of bias, prejudice, stereotyping, and glass ceiling in the workplace. Learn about diversity skills training and its importance.
