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Questions and Answers
Which of the following is the best course of action for the pharmacist in this situation?
Which of the following is the best course of action for the pharmacist in this situation?
- Apologize to the patient and offer a refund
- Blame the dispensary assistant in charge for the error
- Report the incident to the pharmacy manager and take steps to prevent future errors (correct)
- Ignore the incident and continue working long hours to catch up on pending work
What could be the reason for the pharmacist's error?
What could be the reason for the pharmacist's error?
- Lack of experience
- Lack of attention to detail
- Fatigue due to long working hours (correct)
- Inadequate training
What could be the consequences of not reporting the incident to the pharmacy manager?
What could be the consequences of not reporting the incident to the pharmacy manager?
- The pharmacist could lose their job
- The pharmacy's reputation could be damaged
- All of the above
- The patient could suffer serious harm or even death (correct)
