Dispatch Protocols and Procedures Quiz

Protecting oneself from potential danger by closing blinds, blocking windows, silencing electronics, and seeking cover behind sturdy objects like walls or furniture.

The act of using furniture or other heavy objects to block doors and prevent access to a room.

A place outside of the immediate danger zone where people can gather for safety, especially during an active shooter situation.

Instructions given to callers during an active shooter incident to enhance safety and improve coordination with emergency responders.

The act of advising callers to keep their hands visible and follow instructions given by law enforcement.

A situation where individuals in a hallway should enter a room, lock it, and secure the area for safety.

A rule to avoid running through hallways during an active shooter incident unless one is very close to an exit. This is to minimize exposure to potential danger.

Places like gyms or auditoriums where individuals should move towards external exits and police units, only if the active shooter is not present.

The process of communicating important information about a suspect or vehicle to multiple police units in the area. It involves broadcasting a "Be On the Lookout" message with details like vehicle description, location, and time.

A procedure followed by dispatchers when there are no available police officers to respond to a call. It involves documenting the call and ensuring it's addressed as soon as possible.

A system used to track the status and location of police officers. It involves regular check-ins and procedures to ensure officer safety, especially during calls and traffic stops.

A code used by dispatchers to restrict radio communication for a particular incident or agency. It helps maintain security and focus during critical events.

A code used by dispatchers to indicate that normal radio communication can resume after a Code Red. This allows for clear communication and response.

The practice of recording the starting and ending mileage of a police vehicle when transporting a suspect. This information is important for liability and accountability purposes.

Cases where individuals have accidentally locked themselves out of their vehicles. Dispatchers may direct them to a towing company or locksmith.

A critical decision made by dispatchers when an officer is unresponsive or requires immediate assistance. It involves quickly assessing the situation and sending backup units to the officer's location.

Fayetteville Police Department is the only agency in the area that handles vehicle lockouts. Dispatch the appropriate unit if a child is locked inside a car.

Requests made to police for extra patrols, such as checking a residence for security while owners are away.

Refers to traffic control devices like traffic lights or signs that malfunction. Report the issue to the police and the DOH (Division of Highways).

Police respond to various animal complaints, including barking dogs, aggressive animals, animal bites, and animal cruelty. Animal Control handles complaints Monday-Friday and may respond on weekends for dog bites.

Habitual barking, howling, or yelping by dogs is considered a public nuisance in Fayette County.

Fayette County law prohibits keeping or harboring dogs that create excessive noise through frequent barking, howling, or yelping. This disturbs peace and quiet in the neighborhood.

Anyone allowing a dog to bark excessively, causing a disturbance to neighbors, is considered harboring the dog and is guilty of a misdemeanor.

For a first offense, the Magistrate Court imposes a fine of $100.00 for violating the animal noise ordinance. Subsequent offenses can lead to fines ranging from $100.00 to $250.00.

Calls received by the 911 center regarding vehicles parked illegally, obstructing sidewalks, or parked in designated handicap spots.

The 911 center coordinates funeral escorts for law enforcement agencies, who typically receive requests from funeral homes in advance.

Missing persons cases involve individuals of all ages, with various reasons for being missing, including kidnapping, runaway situations, or individuals choosing to avoid contact.

The 911 center acts as a communication hub for other public safety agencies, relaying important messages such as death notifications, when necessary.

Motor vehicle accidents and crashes involve law enforcement response, often requiring additional assistance from fire department and Emergency Medical Services (EMS) depending on the severity.

Towing companies are requested by law enforcement agencies for various reasons like accidents, arrests, vehicle breakdowns, and abandoned vehicles, with specific procedures for assigning towing services.

Police officers might be sent to support fire or EMS personnel during incidents when hazards or uncooperative individuals are present.

Domestic disputes often involve verbal arguments, but can escalate to physical violence, necessitating careful assessment for potential weapon involvement.

Gathering specific details about a person or vehicle, such as physical characteristics or license plate numbers, to aid in locating or identifying them.

Asking the caller to move away from the potential danger zone and meet officers at a safe location.

Instructing the caller to call back when they arrive at the specific area, ensuring updated location information.

Checking official records to determine if there are any outstanding warrants against a potential suspect.

Gathering information about a person's past violent behavior to assess potential risk.

Asking about the presence or use of any weapons during a crime.

A call about a robbery that is happening right now or has already happened.

A call about a theft that is happening right now or has already happened.

A short, focused dispatch message communicating key details about a pursuit, like location, vehicle description, and license plate.

When a police officer needs information from the NCIC database, such as a license plate lookup, a driver's record, or wanted person details.

The process of entering information into the National Crime Information Center (NCIC) database, such as details about stolen vehicles, missing persons, or wanted individuals.

The process of using technology to track the location of a cell phone, often used in emergency situations or investigations.

A document required by some cell phone carriers to authorize a phone tracking request, often needed in emergency situations or when there is a risk of harm.

Specific details that are required when contacting a cell phone provider for tracking information, like your name, badge number, county email address, and the officer you are working with.

The standard information requested from the cell phone provider when requesting tracking information: the last 48 hours of calls/SMS history and a location ping for the next 48 hours.