Discovering Social Progress

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During the early 1970s, the Santa Ana Police Department implemented a community-organizing program called Community Oriented Policing (COP). What was the main goal of this program?

To partner with criminals

To increase property crime rates

To decrease property crime rates (correct)

To implement Neighborhood Watch programs

What was the result of implementing the COP program in Santa Ana?

A decrease in community involvement

A decrease in police resources

An increase in property crime rates

A decrease in property crime rates (correct)

Who was the police chief responsible for implementing the COP program in Santa Ana?

Captain of the Field Operations Bureau

Raymond C. Davis (correct)

The author of the 60 Minutes program

The narrator of the text

Based on the text, what was the main reason for the lack of participation from the Latino community in the COP program?

Lack of time Signup and view all the answers

According to the text, why did the author propose changing the name of the COP Board to the Police Advisory Board?

To encourage fresh thinking Signup and view all the answers

What was the outcome of the author's attempt to change the name of the COP Board?

Unsuccessful Signup and view all the answers

What lesson did the author learn from their experience with the COP program changes?

All of the above Signup and view all the answers

According to the text, what is the purpose of conducting formal surveys and focus groups in an agency?

To gather input from the community and understand their priorities Signup and view all the answers

What did the senior manager mean when he said 'One day you'll figure out that these stats don't matter'?

Community policing and problem-solving are more important than statistics Signup and view all the answers

What is the purpose of the SARA model advocated by Herman Goldstein?

To focus attention on crime patterns and lock up serial criminals Signup and view all the answers

Why does the text mention the importance of measuring and collecting data?

To improve performance and shape strategies Signup and view all the answers

According to the text, what is the purpose of community policing?

To influence change in soft metrics Signup and view all the answers

What does the term 'wellbeing' mean in the context of the text?

All of the above Signup and view all the answers

Why is it important for law enforcement to understand the community's priorities and desires?

To shape policy and programs Signup and view all the answers

According to the text, why is it not sufficient for law enforcement to rely on occasional neighborhood meetings and town halls?

They do not provide accurate data Signup and view all the answers

Which of the following is a key factor that public safety agency executives should consider when evaluating their tactics and strategies?

The opinions and perceptions of the community Signup and view all the answers

What does the author mean by 'eating your own dog food'?

Using the products or services that your organization creates Signup and view all the answers

What does the author refer to as 'soft' metrics in the context of law enforcement organizations?

Opinions, thoughts, and perceptions of the community Signup and view all the answers

According to the text, why is the Gross Domestic Product (GDP) not wholly relevant to the American economy?

It doesn't measure how the metrics relate to improving the lives, wellness, and happiness of the population Signup and view all the answers

According to the text, what are the three dimensions of the social progress index framework?

Basic human needs, foundations of wellbeing, and opportunity Signup and view all the answers

What is one potential consequence of a police department that sees itself as an island, rather than part of the whole?

Underperformance in many categories Signup and view all the answers

What metrics can help determine the state of a community beyond arrests, citations, and reports?

Residents' feelings of safety, community satisfaction with municipal services, public access to strategic planning, and access to educational materials and counseling services Signup and view all the answers

According to the text, why is a law enforcement agency a fundamental component in efforts to improve community wellbeing?

Law enforcement employees are in constant contact with residents and businesses Signup and view all the answers