Podcast
Questions and Answers
Which term refers to the least favorable point at which youll accept a negotiated deal?
Which term refers to the least favorable point at which youll accept a negotiated deal?
What is the ZOPA in a negotiation defined by?
What is the ZOPA in a negotiation defined by?
Which of the following is NOT a common trait of successful negotiators?
Which of the following is NOT a common trait of successful negotiators?
What should a negotiator have knowledge of according to the text?
What should a negotiator have knowledge of according to the text?
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Which concept focuses on trading goods or services with exceptional value to the other party?
Which concept focuses on trading goods or services with exceptional value to the other party?
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What concept is defined as the best alternative to a negotiated agreement?
What concept is defined as the best alternative to a negotiated agreement?
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Which trait of successful negotiators is evidenced by body language?
Which trait of successful negotiators is evidenced by body language?
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What does ZOPA stand for in negotiation?
What does ZOPA stand for in negotiation?
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Which of the following is NOT one of the four key concepts for successful negotiations according to the text?
Which of the following is NOT one of the four key concepts for successful negotiations according to the text?
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What should negotiators be willing to trade-off according to the text?
What should negotiators be willing to trade-off according to the text?
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Study Notes
Disadvantages of Competitive Negotiations
- Blocks creative exploration and potential joint gains
- Overestimates payoffs of competitive actions
- Encourages brinkmanship (impasses) and may undermine implementation (commitment vs. compliance)
Disadvantages of Collaborative Negotiations
- May pressure an individual to compromise and accommodate in ways not in their best interests
- Avoids confrontational strategies (which can be helpful at times)
- Increases vulnerability to deception and manipulation by a competitive opponent
- Makes it hard to establish definite aspiration levels and bottom lines
- Requires substantial skill and knowledge of the process
- Requires strong confidence on one's perceptions regarding the interests and needs of the other side
Criteria for a Negotiation Method
- Produces a "wise" agreement, if agreement is possible
- Is efficient
- Improves or at least does not damage the relationship
Principled Negotiations
- Particularly oriented to collaborative negotiations, but can be used in competitive negotiations
- Method centered around four considerations (PIOC):
- People: Separate people from the problem
- Interests: Focus on interests, not positions
- Options: Generate a variety of possibilities before deciding what to do
- Criteria: Insist that the result be based on objective standards
Principles of Negotiation Learning Outcomes
- Define negotiation
- Explain approaches to negotiations
- Identify common traits of successful negotiators
Definition of Negotiation
- A process of securing an agreement between parties with different needs and goals, but each having something to offer to the other, and each benefitting from establishing an agreement
- Alternative definition: Negotiation is a basic means of getting what you want from others through back-and-forth communication designed to reach an agreement when you and the other side have some interests that are opposed
Approaches to Negotiations
- Two main approaches: competitive and collaborative
- Competitive:
- Parties compete over distribution of a fixed sum of value
- Most often, the only issue at stake is financial and aim is to claim as much as possible
- Also known as zero-sum negotiation
- Collaborative:
- Parties cooperate to achieve maximum benefits by integrating their interests into an agreement
- Involves both financial and non-financial terms
- Also known as win-win negotiation
Fundamental Framework
- Any successful negotiation must have a fundamental framework based on knowledge of three things:
- The best alternative to negotiation (BATNA)
- The minimum threshold for a negotiated deal (Reservation Price)
- How flexible a party is willing to be and what trade-off it is willing to make
Key Concepts
- BATNA (Best Alternative To a Negotiated Agreement)
- Reservation Price: The least favourable point at which you'll accept a negotiated deal
- ZOPA (Zone Of Possible Agreement): The range in which a potential deal can take place
- Value creation through trades: The trading of goods or services that have only modest value to their holders but exceptional value to the other party
Common Traits of Successful Negotiators
- Self-confidence
- Patience
- Information and knowledge
- Knowledge of all options (BATNA)
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Description
Explore the potential disadvantages of collaborative negotiations in this quiz. Learn about how collaborative negotiations can block creative exploration, lead to overestimation of payoffs, encourage brinkmanship, and undermine implementation.