Digital Marketing Ethics and Consumer Trust Quiz

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Questions and Answers

What are some tactics that digital marketing can use to grab attention?

  • Authentic content and honest advertising
  • Clear and transparent communication
  • Informative and accurate content
  • Clickbait, false advertising, or misleading content (correct)

What potential impact can the use of clickbait and false advertising have on consumers?

  • Enhanced consumer loyalty
  • Consumer confusion and dissatisfaction (correct)
  • Clear understanding and trust
  • Increased trust and satisfaction

What are the negative outcomes of employing misleading content in digital marketing?

  • Consumer confusion and dissatisfaction (correct)
  • Enhanced consumer trust
  • Increased transparency
  • Improved consumer understanding

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Study Notes

Digital Marketing Tactics

  • Digital marketers use various tactics to grab attention, including creating sensational or provocative content, using attention-grabbing headlines, and leveraging persuasive storytelling.

Impact of Clickbait and False Advertising

  • Clickbait and false advertising can lead to consumer distrust and skepticism towards digital marketing and advertisements.
  • Misleading content can result in consumers feeling deceived, frustrated, and even betrayed, ultimately damaging brand reputation and loyalty.

Negative Outcomes of Misleading Content

  • Employing misleading content can lead to legal and regulatory issues, including fines and penalties for non-compliance.
  • Misleading content can also result in decreased brand credibility, loss of customer trust, and negative word-of-mouth.

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