Podcast
Questions and Answers
A specialist has expertise in a broad range of areas.
A specialist has expertise in a broad range of areas.
False (B)
A professional is characterized by their adherence to high ethical and quality standards.
A professional is characterized by their adherence to high ethical and quality standards.
True (A)
The Professional Services Industry mainly focuses on manufacturing products.
The Professional Services Industry mainly focuses on manufacturing products.
False (B)
IT workers typically include Programmers and Software Engineers.
IT workers typically include Programmers and Software Engineers.
According to the legal perspective, IT workers are considered professionals.
According to the legal perspective, IT workers are considered professionals.
Professional relationships in a business setting are usually less formal than personal relationships.
Professional relationships in a business setting are usually less formal than personal relationships.
Specialists are generally engaged in a specific occupation.
Specialists are generally engaged in a specific occupation.
Professionals may not have formal education or training.
Professionals may not have formal education or training.
Fraud involves obtaining goods, services, or property through honest means.
Fraud involves obtaining goods, services, or property through honest means.
Misrepresentation refers to a complete and accurate statement of a material fact.
Misrepresentation refers to a complete and accurate statement of a material fact.
Breach of contract occurs when both parties meet the terms of the contract.
Breach of contract occurs when both parties meet the terms of the contract.
A material breach of contract happens when a party fails to perform certain express or implied obligations.
A material breach of contract happens when a party fails to perform certain express or implied obligations.
Developing good working relationships with suppliers can lead to innovative ways of using the supplier.
Developing good working relationships with suppliers can lead to innovative ways of using the supplier.
Dealing unfairly with suppliers is a recommended ethical practice according to the text.
Dealing unfairly with suppliers is a recommended ethical practice according to the text.
Bribery involves providing money, property, or favors to gain a business advantage.
Bribery involves providing money, property, or favors to gain a business advantage.
The U.S. Foreign Corrupt Practices Act prohibits bribery of domestic officials.
The U.S. Foreign Corrupt Practices Act prohibits bribery of domestic officials.
Following a professional code of ethics can only benefit the individual, not the profession or society.
Following a professional code of ethics can only benefit the individual, not the profession or society.
Being certified guarantees that a person will perform well on the job.
Being certified guarantees that a person will perform well on the job.
Professional organizations play no role in helping IT workers network with others.
Professional organizations play no role in helping IT workers network with others.
A code of ethics can serve as an evaluation benchmark for self-assessment in professional conduct.
A code of ethics can serve as an evaluation benchmark for self-assessment in professional conduct.
Laws always define what is ethical in a professional setting.
Laws always define what is ethical in a professional setting.
Certification indicates that a professional has experience in addition to skills and knowledge.
Certification indicates that a professional has experience in addition to skills and knowledge.
Practitioners in many professions are not required to adhere to a code of ethics.
Practitioners in many professions are not required to adhere to a code of ethics.
Certification does not apply to products, only to individuals.
Certification does not apply to products, only to individuals.
Copying software from work computers for personal use is a common violation among employees.
Copying software from work computers for personal use is a common violation among employees.
Inappropriate use of computing resources can enhance productivity and save time.
Inappropriate use of computing resources can enhance productivity and save time.
Certifications can substantially improve IT workers' salaries and career prospects.
Certifications can substantially improve IT workers' salaries and career prospects.
Establishing guidelines for the use of company software is not a component of IT ethics policies.
Establishing guidelines for the use of company software is not a component of IT ethics policies.
Compliance with established policies can prevent criminal or civil penalties and lawsuits.
Compliance with established policies can prevent criminal or civil penalties and lawsuits.
Government licensing for IT workers is well-established and widely implemented.
Government licensing for IT workers is well-established and widely implemented.
IT professionals must have standardized work that does not require discretion or judgment.
IT professionals must have standardized work that does not require discretion or judgment.
Professional malpractice refers to the breach of duty of care by IT workers.
Professional malpractice refers to the breach of duty of care by IT workers.
A professional is considered to have passed state licensing requirements if they can practice in one state only.
A professional is considered to have passed state licensing requirements if they can practice in one state only.
Software piracy is not considered an ethical issue for IT users.
Software piracy is not considered an ethical issue for IT users.
IT-related professional organizations have not developed a code of ethics outlining rules and principles for their members.
IT-related professional organizations have not developed a code of ethics outlining rules and principles for their members.
Vendor certifications usually require passing a hands-on lab to demonstrate skills and knowledge.
Vendor certifications usually require passing a hands-on lab to demonstrate skills and knowledge.
The audit committee does not have a role in ensuring IT users are in compliance with legal and regulatory practices.
The audit committee does not have a role in ensuring IT users are in compliance with legal and regulatory practices.
Without licensing, there are strict requirements for heightened care and professional standards.
Without licensing, there are strict requirements for heightened care and professional standards.
Professional malpractice only applies to medical professionals and not IT workers.
Professional malpractice only applies to medical professionals and not IT workers.
IT workers can engage in software piracy without facing any consequences.
IT workers can engage in software piracy without facing any consequences.
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Study Notes
Professional Definitions and Roles
- Specialists possess expertise in a variety of fields, often focusing on a specific occupation.
- Professionals are defined by their commitment to ethical standards and quality, which may not always require formal education or training.
- The Professional Services Industry primarily involves product manufacturing, rather than IT roles.
IT Workforce Context
- IT workers, such as programmers and software engineers, are legally recognized as professionals.
- Professional relationships in business environments are typically less formal compared to personal relationships.
- Certification in IT indicates a professional’s experience, skills, and knowledge.
Ethical Practices and Misconduct
- Fraud is characterized by obtaining goods or services through dishonest means, while misrepresentation involves accurate statements of material facts.
- Breaches of contract occur when obligations aren't fulfilled, with material breaches indicating failure to perform essential contract terms.
- Engaging unfairly with suppliers and bribery for business advantage is unethical; the U.S. Foreign Corrupt Practices Act addresses domestic bribery.
Importance of Codes and Certifications
- Adhering to a professional code of ethics primarily benefits the individual rather than society or the profession as a whole.
- A code of ethics can act as a self-assessment tool for professional conduct evaluation.
- IT certifications can lead to increased salaries and improved career opportunities.
Ethical Guidelines and Practices
- Ethical policies in IT do not typically include guidelines for software use, despite inappropriate use of computing resources being common.
- Compliance with established policies can alleviate risks of legal penalties, while government licensing for IT workers is enforced.
Consequences and Regulations
- Professional malpractice pertains to breaches of care duties, primarily recognized in medical fields, yet claimed to be non-applicable to IT workers.
- Software piracy is frequently engaged in by employees without facing ethical repercussions.
Organizational Roles
- Professional organizations are generally not involved in networking opportunities for IT workers or developing ethical codes specific to their fields.
- Vendor certifications often require practical demonstrations of skills in addition to theoretical knowledge.
Compliance and Standardization
- IT professionals are expected to produce standardized work devoid of personal discretion and judgment.
- The audit committee is not responsible for ensuring IT users comply with legal standards; heightened professional standards are mandated without licensing.
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