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Design Thinking Principles for Customer Understanding

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Questions and Answers

What is the recommended approach to modify the conversation when talking to experts about a concept?

Ask them to design a new concept
Modify it to 'how do you see customers using this…' (correct)
Explain the concept in detail
Ask them to criticize the concept

What is the purpose of reviewing concept tests with stakeholders?

To finalize the concept design
To gain a shared understanding of the concept (correct)
To identify the most promising idea
To showcase the designer's skills

What is the significance of ideas with strong reactions in concept testing?

They are often the most promising (correct)
They are often the most expensive to implement
They are often the most difficult to design
They are often the least popular

What is the purpose of creating multiple concept boards and storyboards?

To create a shared understanding of the concept (D) Signup and view all the answers

What is the primary goal of concept testing?

To gather feedback from users and experts (D) Signup and view all the answers

What is the value of a concept in the design process?

The feedback it generates is valuable (B) Signup and view all the answers

What is the purpose of conducting stakeholder feedback reviews?

To get feedback and improve the concept (D) Signup and view all the answers

What is the benefit of receiving feedback early in the design process?

It reduces the time spent on ideas that may not solve the problem (B) Signup and view all the answers

What is the purpose of creating a set of off-the-shelf and existing components stitched together?

To demonstrate the functionality of the robot (B) Signup and view all the answers

What is the importance of presenting concept boards to stakeholders?

To communicate ideas to non-expert audiences (B) Signup and view all the answers

What is the purpose of asking questions during stakeholder feedback reviews?

To get feedback and improve the concept (C) Signup and view all the answers

What is the benefit of having code and mechanics sufficiently developed separately?

It allows for testing and improvement of each component (A) Signup and view all the answers

What is the primary goal of prototyping in the context of design and development?

To test and refine a concept through iterative feedback (B) Signup and view all the answers

What is the purpose of identifying the Most Important Assumption (MIA) in the prototyping process?

To identify the key user behavior associated with the concept (D) Signup and view all the answers

What is the benefit of simulating user behavior in the prototyping process?

To identify potential issues with a concept in a controlled environment (D) Signup and view all the answers

What is the purpose of co-design in the prototyping process?

To enable collaboration between designers and users to create a more robust product (A) Signup and view all the answers

What is the benefit of deploying prototypes to gain critical feedback?

To gather feedback from users on the usability of a product (D) Signup and view all the answers

What is the purpose of a four-step process for prototyping?

To provide a structured approach to prototyping and testing concepts (B) Signup and view all the answers

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