Business Strategy and Design Thinking Quiz

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Questions and Answers

Which of the following criteria evaluates long-term sustainability of an idea?

  • Design thinking
  • Desirability
  • Feasibility
  • Viability (correct)

What aspect of the Business Model Canvas directly deals with how a company will generate income?

  • Channels
  • Revenue streams (correct)
  • Customer segments
  • Cost structure

In the product life cycle, which phase follows the growth stage?

  • Development
  • Maturity (correct)
  • Decline
  • Introduction

Which customer segment is primarily responsible for making the purchase decisions?

<p>Decision makers (D)</p> Signup and view all the answers

Which of the following customer problems relates to constraints on financial resources?

<p>Lack of money (B)</p> Signup and view all the answers

Which of the following best defines the Serviceable Obtainable Market (SOM)?

<p>The portion of the market that a business can capture and serve effectively. (B)</p> Signup and view all the answers

What is a key benefit of developing customer journey maps?

<p>They help to develop empathy for the customer. (B)</p> Signup and view all the answers

Which type of revenue model focuses on direct sales to consumers?

<p>Unit Sales Revenue Model (D)</p> Signup and view all the answers

What is the purpose of utilizing prototypes during entrepreneurial experimentation?

<p>To test ideas and receive feedback for improvement. (A)</p> Signup and view all the answers

What does the acronym TAM stand for in market analysis?

<p>Total Addressable Market (A)</p> Signup and view all the answers

In hypothesis testing, what is the first step to be taken?

<p>Asking questions (D)</p> Signup and view all the answers

What is the significance of market sizing for a business?

<p>It serves as a proof to investors and identifies growth opportunities. (B)</p> Signup and view all the answers

Which approach is a form of experiential prototyping?

<p>Role playing (D)</p> Signup and view all the answers

Why is building a strong startup team beneficial?

<p>It fosters innovation and provides moral support. (D)</p> Signup and view all the answers

What is the primary function of the 'Problem-Solution-Benefit' framework?

<p>To communicate the value proposition effectively to customers. (B)</p> Signup and view all the answers

Flashcards

Viability

How sustainable an idea is in the long term.

Customer problems

Obstacles customers face, like lack of time, money, skills, or access.

Business Model Canvas

A tool to outline a business, focusing on key elements like partners, activities, and resources.

Product life cycle

Stages a product goes through: introduction, growth, maturity, decline.

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Customer segmentation

Dividing customers into groups based on shared characteristics (needs, behavior, etc.).

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Customer Persona

A detailed profile of an ideal customer, including demographics, psychographics, and their needs.

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TAM (Total Addressable Market)

The total size of a market, regardless of a company's ability to reach it.

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SAM (Serviceable Addressable Market)

The part of the TAM that a company can realistically reach and serve.

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SOM (Serviceable Obtainable Market)

The portion of the SAM that a company can practically capture.

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Customer Journey Map

Visual representation of a customer's experience throughout different stages (awareness, consideration, decision, service, loyalty).

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Experimentation (Entrepreneurial)

Trying new experiences or ideas to generate new business ideas.

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Prototype

A preliminary version of a product or process, used to test ideas.

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Revenue Model

Describes how a company will generate revenue and profit (e.g., unit sales, advertising).

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Unit Sales Revenue Model

Revenue generated by selling individual items or units.

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Hypothesis Testing

A systematic process of asking questions, researching, forming hypotheses, experimenting, analyzing data, and drawing conclusions.

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Study Notes

Criteria for a Successful Idea

  • Feasibility: What can be achieved in the near future
  • Viability: How sustainable the idea is long-term
  • Desirability: Who will want the product or service?
  • Design thinking: A process to solve complex problems, navigate uncertainty, and create something new.

Customer Problems

  • Lack of time
  • Lack of money
  • Lack of skills
  • Lack of access

Business Model Canvas

  • Key partners: Important partnerships
  • Key activities: Crucial business activities
  • Key resources: Essential resources
  • Cost structure: Costs involved
  • Revenue streams: Ways to generate income
  • Channels: Methods to reach customers
  • Customer relationships: How to engage with customers
  • Value propositions: What value the business offers

Product Life Cycle

  • Stages: Low intro, growing growth, peak maturity, declining decline (graph needed)

Types of Customers

  • Users: Directly interact with product/service
  • Influencers/Recommenders: Shape others' decisions
  • Economic buyers: Concerned with cost and value
  • Decision-makers: Authorize purchases

Customer Segmentation

  • Identify who customers are
  • Understand their location
  • Determine how they buy
  • Analyze their behavior
  • Recognize their needs

Customer Personas

  • Profiles of ideal customers
  • Demographics: Age, gender, location, etc.
  • Psychographics: Personality, values, interests, etc.
  • Proxy product: An alternative that gives information about consumer needs
  • Day in the life: Insight into customer routine
  • Biggest fears/motivators: Understanding customer concerns and motivations
  • Challenges and pain points: Problems customers face

Customer Journey Maps

  • Five stages: Awareness, consideration, decision, service, loyalty (chart needed)
  • Visual representation of customer experience
  • Develop empathy for the customer
  • Holistic view of the customer experience

Market Sizing

  • TAM (Total Addressable Market): Entire potential market
  • SAM (Serviceable Addressable Market): Market you can reach and serve
  • SOM (Serviceable Obtainable Market): Portion of SAM you can capture
  • Identifies growth opportunities
  • Calculates sales and profits
  • Pinpoints competitive threats
  • Considering exit strategies
  • Understanding market trends
  • Proof for investors

Experimentation

  • Generate new ideas: Try new experiences, work in multiple industries, develop new skills, disassemble products/processes/ideas.
  • Test ideas: Build prototypes, pilot new processes, launch ventures in the market.

Hypothesis Testing and the Scientific Method

  • Ask questions
  • Background research
  • Hypothesize
  • Experiment
  • Analyze data
  • Access results

Entrepreneurial Experimentation

  • Acting to learn
  • Experimenting quickly to refine ideas

Prototypes

  • MVP (Minimum Viable Product): Basic version
  • Rapid Prototypes: Quick, low-fidelity versions
  • Mock-up Prototypes: Flat designs
  • High-Fidelity Prototypes: Detailed versions
  • Lego Prototypes: A specific form
  • Role playing/Experiential Prototypes: Engaging customers
  • Wizard of Oz Prototypes: Simulate functions using a hidden element
  • User-driven Prototypes: Based on user input

Piloting and Prototyping

  • Storyboards: Initial concept representation; sequences of sketches, drawings, illustrations
  • Customer Interviews: Crucial feedback
  • Feedback Interviews: Gather insights and improvements based on experience
  • Determine usability, identify areas for improvement, learn what to improve

The Value of Networks

  • Access to private information
  • Access to diverse skillsets
  • Access to power

Value of a Startup Team

  • Feedback
  • Extended network
  • Increased skill set
  • Capacity for innovation
  • Higher social level of support
  • Moral support

Revenue Models

  • Unit Sales Revenue Model: Income from items sold
    • Retail business model
    • Includes physical and digital products
    • "Razor and razor-blade" model
  • Advertising Revenue Model: Income from ads
    • Digital/traditional ads
  • Data Revenue Model: Income from data sales

Retail-Wholesale Pricing

  • Cost of Good Sold (COGS)
  • Gross Profit margin calculation (Gross Profit / Revenue)

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