Podcast
Questions and Answers
Which of the following statements about decision-making is true?
Which of the following statements about decision-making is true?
- Decisions are only made at the executive level of an organization.
- Decisions occur at every level, and even small decisions can have a big impact. (correct)
- Only strategic decisions influence company performance.
- Routine decisions do not require any judgment or creativity.
Which of the following best defines a programmed decision?
Which of the following best defines a programmed decision?
- A decision made in response to a unique and unfamiliar situation.
- A routine decision that follows established policies or rules. (correct)
- A decision that requires managers to use creativity and judgment.
- A decision that always results in an optimal outcome.
Which of the following is an example of a non-programmed decision?
Which of the following is an example of a non-programmed decision?
- Approving an employee’s overtime request.
- Determining an employee’s sick leave eligibility.
- Developing a marketing campaign for a new product. (correct)
- Processing a routine customer order.
What is the difference between strategic and operational decisions?
What is the difference between strategic and operational decisions?
Which of the following is a decentralized (bottom-up) decision?
Which of the following is a decentralized (bottom-up) decision?
What is the first step in the rational decision-making process?
What is the first step in the rational decision-making process?
What is status quo bias in decision-making?
What is status quo bias in decision-making?
Which of the following is NOT one of the six stages of the rational decision-making process?
Which of the following is NOT one of the six stages of the rational decision-making process?
What is escalation of commitment?
What is escalation of commitment?
Which bias causes individuals to rely too much on an initial piece of information when making decisions?
Which bias causes individuals to rely too much on an initial piece of information when making decisions?
Which concept suggests that decision-making is often limited by available information, time, and resources?
Which concept suggests that decision-making is often limited by available information, time, and resources?
What is satisficing?
What is satisficing?
Which of the following describes intuition in decision-making?
Which of the following describes intuition in decision-making?
Which leadership style involves employees in decision-making and encourages participation?
Which leadership style involves employees in decision-making and encourages participation?
Which of the following is a common error in group decision-making?
Which of the following is a common error in group decision-making?
Which component is NOT part of Teresa Amabile’s three-component model of creativity?
Which component is NOT part of Teresa Amabile’s three-component model of creativity?
Which ethical standard focuses on producing the greatest good for the greatest number of people?
Which ethical standard focuses on producing the greatest good for the greatest number of people?
Which ethical standard is concerned with treating people fairly based on a defensible standard?
Which ethical standard is concerned with treating people fairly based on a defensible standard?
What is moral disengagement in decision-making?
What is moral disengagement in decision-making?
Where are decisions made in an organization?
Where are decisions made in an organization?
Which of the following best describes non-programmed decisions?
Which of the following best describes non-programmed decisions?
Who proposed the three methods of moral disengagement?
Who proposed the three methods of moral disengagement?
Which psychologist explored leadership styles relevant to group decision-making?
Which psychologist explored leadership styles relevant to group decision-making?
What is a key characteristic of the nominal group technique?
What is a key characteristic of the nominal group technique?
Which of the following is impacted by decision-making?
Which of the following is impacted by decision-making?
What is an example of the halo effect in decision-making?
What is an example of the halo effect in decision-making?
What is the first step in the rational decision-making process?
What is the first step in the rational decision-making process?
What is an example of availability bias?
What is an example of availability bias?
What is post-decisional justification?
What is post-decisional justification?
Flashcards
Decision-Making Levels
Decision-Making Levels
Decisions occur at every level; even small ones can have a big impact.
Programmed Decision
Programmed Decision
A routine decision that follows established policies or rules.
Non-Programmed Decision
Non-Programmed Decision
A decision made without established policies, often unique to a situation.
Strategic vs Operational Decisions
Strategic vs Operational Decisions
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Decentralized Decision
Decentralized Decision
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First Step of Rational Decision-Making
First Step of Rational Decision-Making
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