Decision Making and Problem Solving
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Questions and Answers

What is the first stage of decision making?

  • Intelligence stage (correct)
  • Choice stage
  • Design stage
  • Implementation stage
  • Which type of decision is made using a rule or procedure?

  • Nonprogrammed decision
  • Heuristic decision
  • Satisficing decision
  • Programmed decision (correct)
  • What does the monitoring stage of problem solving evaluate?

  • The implementation and results achieved (correct)
  • The feasibility of alternative solutions
  • The identification of potential problems
  • The selection of a course of action
  • Which model finds the best solution to meet organizational goals?

    <p>Optimization model</p> Signup and view all the answers

    What is a characteristic of nonprogrammed decisions?

    <p>They deal with unusual situations</p> Signup and view all the answers

    How does problem complexity affect decision support systems?

    <p>It influences performance based on decision quality</p> Signup and view all the answers

    What does a management information system (MIS) provide to managers?

    <p>Information to help achieve organizational goals</p> Signup and view all the answers

    Which decision-making approach finds a solution that is good but not necessarily the best?

    <p>Satisficing model</p> Signup and view all the answers

    Effective decision making is unnecessary for successful organizational operations.

    <p>False</p> Signup and view all the answers

    The design stage of decision making includes implementing the selected course of action.

    <p>False</p> Signup and view all the answers

    Programmed decisions are typically made in response to unique and unforeseen circumstances.

    <p>False</p> Signup and view all the answers

    The optimization model seeks the most effective solution to help organizations achieve their objectives.

    <p>True</p> Signup and view all the answers

    Heuristics are complex algorithms designed to solve problems in a novel way.

    <p>False</p> Signup and view all the answers

    Nonprogrammed decisions can be easily measured and quantified.

    <p>False</p> Signup and view all the answers

    Decision support systems performance is influenced by the quality of decisions made and the complexity of problems.

    <p>True</p> Signup and view all the answers

    Management information systems (MIS) are solely focused on data collection without any consideration for achieving organizational goals.

    <p>False</p> Signup and view all the answers

    Study Notes

    Decision Making and Problem Solving

    • Effective decision making is essential for organizational success.
    • Strategic planning and organizational goals guide the decision-making process.
    • Information systems enhance problem-solving abilities, improving decision-making and potentially saving lives.

    Decision-Making Phases

    • Intelligence Stage: Identify and define potential problems or opportunities.
    • Design Stage: Develop and evaluate alternative solutions for feasibility.
    • Choice Stage: Select a specific course of action from the evaluated alternatives.

    Problem Solving

    • Encompasses decision making and also includes implementation and monitoring stages.
    • Monitoring Stage: Evaluates whether the implementation has achieved anticipated results and determines the need for modifications.

    Programmed vs Nonprogrammed Decisions

    • Programmed Decisions:
      • Follow established rules, procedures, or quantitative methods.
      • Easily computerized using traditional information systems.
    • Nonprogrammed Decisions:
      • Address unusual or exceptional situations.
      • Typically not quantifiable, requiring more subjective judgment.

    Decision-Making Models

    • Optimization Model: Aims to find the best possible solution to meet organizational goals.
    • Satisficing Model: Seeks a solution that is satisfactory rather than optimal.
    • Heuristics: Guidelines or procedures that help in finding reasonable solutions based on common practices.

    Benefits of Information and Decision Support Systems

    • Decision support systems enhance decision quality, particularly in complex problem scenarios.
    • Problem complexity is influenced by the difficulty of solving and implementing the problem.

    Management Information Systems (MIS)

    • MIS includes an integrated collection of people, procedures, databases, and devices.
    • Provides essential information to managers and decision-makers to achieve organizational goals.
    • Can provide a competitive advantage to the organization.

    Decision Making and Problem Solving

    • Effective decision making is essential for organizational success.
    • Strategic planning and organizational goals guide the decision-making process.
    • Information systems enhance problem-solving abilities, improving decision-making and potentially saving lives.

    Decision-Making Phases

    • Intelligence Stage: Identify and define potential problems or opportunities.
    • Design Stage: Develop and evaluate alternative solutions for feasibility.
    • Choice Stage: Select a specific course of action from the evaluated alternatives.

    Problem Solving

    • Encompasses decision making and also includes implementation and monitoring stages.
    • Monitoring Stage: Evaluates whether the implementation has achieved anticipated results and determines the need for modifications.

    Programmed vs Nonprogrammed Decisions

    • Programmed Decisions:
      • Follow established rules, procedures, or quantitative methods.
      • Easily computerized using traditional information systems.
    • Nonprogrammed Decisions:
      • Address unusual or exceptional situations.
      • Typically not quantifiable, requiring more subjective judgment.

    Decision-Making Models

    • Optimization Model: Aims to find the best possible solution to meet organizational goals.
    • Satisficing Model: Seeks a solution that is satisfactory rather than optimal.
    • Heuristics: Guidelines or procedures that help in finding reasonable solutions based on common practices.

    Benefits of Information and Decision Support Systems

    • Decision support systems enhance decision quality, particularly in complex problem scenarios.
    • Problem complexity is influenced by the difficulty of solving and implementing the problem.

    Management Information Systems (MIS)

    • MIS includes an integrated collection of people, procedures, databases, and devices.
    • Provides essential information to managers and decision-makers to achieve organizational goals.
    • Can provide a competitive advantage to the organization.

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    Description

    This quiz explores effective decision making and problem solving within organizations. It covers the stages of the decision-making process, including intelligence and design, and highlights the role of information systems in enhancing decision quality. Test your understanding of how strategic planning directs decisions and solutions.

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