Chapter 6: Decision Making and Problem Solving Quiz
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Questions and Answers

What is the primary difference between decision making and problem solving?

  • Decision making involves generating ideas, while problem solving focuses on evaluating options
  • Decision making and problem solving are essentially the same process
  • Decision making involves choosing from alternatives, while problem solving requires finding the answer to a question (correct)
  • Decision making requires finding the answer to a question, while problem solving involves choosing from alternatives

Which approach to decision making is focused on making choices that are consistent and value-maximizing within specified constraints?

  • Behavioral approach
  • Creative approach
  • Intuitive approach
  • Rational approach (correct)

What are the primary behavioral aspects of decision making?

  • Satisficing, anchoring, and framing
  • Heuristics, brainstorming, and escalation of commitment
  • Overconfidence, availability heuristic, and confirmation bias (correct)
  • Cognitive biases, groupthink, and risk aversion

In organizations, what form of decision making involves multiple individuals working together to reach a conclusion?

<p>Collaborative decision making (B)</p> Signup and view all the answers

How does creativity relate to decision making and problem solving?

<p>Creativity is essential for generating alternatives in decision making and finding innovative solutions in problem solving (D)</p> Signup and view all the answers

Which of the following is a characteristic of problem solving?

<p>Focused on finding the answer to a question (B)</p> Signup and view all the answers

What type of decision recurs often enough to develop decision rules?

<p>Programmed decision (B)</p> Signup and view all the answers

In which type of decision are the outcomes known with enough information to determine the probabilities of various outcomes?

<p>Decision of risk (C)</p> Signup and view all the answers

What type of decision recurs infrequently and involves unique situations?

<p>Nonprogrammed decision (C)</p> Signup and view all the answers

Which type of decision has insufficient information to estimate the probability of possible outcomes?

<p>Decision of uncertainty (C)</p> Signup and view all the answers

What type of decision involves outcomes that are known with enough information to determine the probabilities of various outcomes?

<p>Decision of certainty (D)</p> Signup and view all the answers

In which type of decision is judgment and creativity required due to new and unusual situations?

<p>Nonprogrammed decision (A)</p> Signup and view all the answers

What type of decision recurs often enough to develop set procedures and decision rules?

<p>Programmed decision (A)</p> Signup and view all the answers

In which type of decision are the outcomes unclear, channels vague, and relatively long time for solution required?

<p>Nonprogrammed decision (C)</p> Signup and view all the answers

What type of decision involves well-structured, repetitive, and routine goals with readily available information?

<p>Programmed decision (C)</p> Signup and view all the answers

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