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Conflict Resolution Quiz

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Questions and Answers

Which of the following is not a common strategy for resolving conflicts?

Collaboration

Avoidance

Compromise

Escalation (correct)

What is the purpose of resolving conflicts?

To create more conflicts

To ignore the conflicts

To maintain a peaceful and harmonious environment (correct)

To escalate the conflicts

Which of the following is a negative consequence of unresolved conflicts?

Enhanced teamwork

Improved communication

Damaged relationships (correct)

Increased trust

Which of the following is a provision of training in ethics?

Promoting honesty and integrity Signup and view all the answers

What is the purpose of training in ethics?

To promote ethical decision-making Signup and view all the answers

Which of the following is a negative consequence of not resolving conflicts?

Decreased productivity Signup and view all the answers

Study Notes

Conflict Resolution

Resolving conflicts helps to promote understanding, rebuilds trust, and strengthens relationships.

Conflict Resolution Strategies

Avoidance is not a common strategy for resolving conflicts.

Importance of Conflict Resolution

The purpose of resolving conflicts is to maintain positive relationships, improve communication, and promote a positive work environment.

Unresolved Conflicts

Unresolved conflicts can lead to decreased morale, poor communication, and a hostile work environment.

Ethics Training

Ethics training includes a provision to enhance moral principles and values.
The purpose of training in ethics is to promote ethical behavior, accountability, and professional standards.

Consequences of Unresolved Conflicts

Unresolved conflicts can lead to increased turnover, absenteeism, and decreased productivity.

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Description

Test your knowledge on resolving conflicts with this multiple-choice quiz! Answer questions about common strategies for resolving conflicts, the purpose of resolving conflicts, and the negative consequences of leaving conflicts unresolved. Challenge yourself and learn valuable insights into conflict resolution techniques.