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Questions and Answers
Which of the following is not a common strategy for resolving conflicts?
Which of the following is not a common strategy for resolving conflicts?
- Collaboration
- Avoidance
- Compromise
- Escalation (correct)
What is the purpose of resolving conflicts?
What is the purpose of resolving conflicts?
- To create more conflicts
- To ignore the conflicts
- To maintain a peaceful and harmonious environment (correct)
- To escalate the conflicts
Which of the following is a negative consequence of unresolved conflicts?
Which of the following is a negative consequence of unresolved conflicts?
- Enhanced teamwork
- Improved communication
- Damaged relationships (correct)
- Increased trust
Which of the following is a provision of training in ethics?
Which of the following is a provision of training in ethics?
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What is the purpose of training in ethics?
What is the purpose of training in ethics?
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Which of the following is a negative consequence of not resolving conflicts?
Which of the following is a negative consequence of not resolving conflicts?
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Study Notes
Conflict Resolution
- Resolving conflicts helps to promote understanding, rebuilds trust, and strengthens relationships.
Conflict Resolution Strategies
- Avoidance is not a common strategy for resolving conflicts.
Importance of Conflict Resolution
- The purpose of resolving conflicts is to maintain positive relationships, improve communication, and promote a positive work environment.
Unresolved Conflicts
- Unresolved conflicts can lead to decreased morale, poor communication, and a hostile work environment.
Ethics Training
- Ethics training includes a provision to enhance moral principles and values.
- The purpose of training in ethics is to promote ethical behavior, accountability, and professional standards.
Consequences of Unresolved Conflicts
- Unresolved conflicts can lead to increased turnover, absenteeism, and decreased productivity.
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