Questions and Answers
What is the recommended alternative to saying 'Calm down'?
I can see that you are upset...
Which body language gesture is suggested instead of pointing your finger?
Keeping your hands down, open, and visible at all times
What should you do with your hands according to the provided text?
Keep them down, open, and visible at all times
What type of movements are recommended when trying to de-escalate a situation?
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Instead of 'Come with me', what is the suggested alternative?
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What is the recommended way of keeping a relaxed stance according to the text?
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What is the recommended alternative to saying 'I can't help you'?
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Which body language gesture is suggested instead of excessive gesturing or pacing?
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What should you do with your hands during de-escalation?
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What is the suggested alternative to saying 'Come with me'?
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When it comes to pointing your finger, what does the text suggest?
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What is the recommended way of maintaining facial expression during de-escalation?
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If someone is advised to 'stand rigidly directly in front of the person,' what should they do instead according to the text?
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What is the recommended approach for dealing with an upset individual instead of saying 'I know how you feel'?
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