Customer Support Agent Hiring Quiz
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Questions and Answers

What is the primary role of the Customer Support Agent?

  • To market the ecommerce training institute
  • To develop ecommerce training programs
  • To manage the ecommerce training institute's operations
  • To provide technical assistance to students and teachers (correct)
  • In which type of institution would the Customer Support Agent be hired?

  • An ecommerce training institute (correct)
  • A traditional university
  • A vocational training school
  • A corporate training organization
  • What type of support would the Customer Support Agent provide to students and teachers?

  • Financial aid and scholarships
  • Career counseling and job placement
  • Marketing and advertising services
  • Technical and instructional support (correct)
  • What is the primary goal of the Customer Support Agent's role?

    <p>To improve student and teacher satisfaction</p> Signup and view all the answers

    What type of skills would the Customer Support Agent require to be successful in their role?

    <p>Excellent communication and technical skills</p> Signup and view all the answers

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