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What is the primary role of the Customer Support Agent?
What is the primary role of the Customer Support Agent?
- To market the ecommerce training institute
- To develop ecommerce training programs
- To manage the ecommerce training institute's operations
- To provide technical assistance to students and teachers (correct)
In which type of institution would the Customer Support Agent be hired?
In which type of institution would the Customer Support Agent be hired?
- An ecommerce training institute (correct)
- A traditional university
- A vocational training school
- A corporate training organization
What type of support would the Customer Support Agent provide to students and teachers?
What type of support would the Customer Support Agent provide to students and teachers?
- Financial aid and scholarships
- Career counseling and job placement
- Marketing and advertising services
- Technical and instructional support (correct)
What is the primary goal of the Customer Support Agent's role?
What is the primary goal of the Customer Support Agent's role?
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What type of skills would the Customer Support Agent require to be successful in their role?
What type of skills would the Customer Support Agent require to be successful in their role?
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