Customer Service Fundamentals

To increase customer satisfaction and loyalty

To provide personalized service and ensure customer satisfaction

Loss of customers and damage to reputation

<p>Increased customer loyalty and retention</p> Signup and view all the answers

<p>To show customers that their concerns are valued and addressed promptly</p> Signup and view all the answers

<p>Incrementar la satisfacción del cliente y fomentar la lealtad.</p> Signup and view all the answers

<p>Pierden la confianza de los clientes y pueden perder su preferencia.</p> Signup and view all the answers

<p>Para resolver los problemas de manera efectiva y mantener la confianza del cliente.</p> Signup and view all the answers

<p>Aumentar la satisfacción y la lealtad de los clientes, lo que a su vez puede aumentar la demanda de servicios.</p> Signup and view all the answers

<p>Para diferenciarse de la competencia y aumentar su ventaja competitiva.</p> Signup and view all the answers