Podcast
Questions and Answers
Is the Senior Customer Relations Manager responsible for sending the agreed upon offer details over email within 24 hours of the call?
Is the Senior Customer Relations Manager responsible for sending the agreed upon offer details over email within 24 hours of the call?
False
Does the Customer Excellence Manager review and take necessary actions to amend the deal if needed?
Does the Customer Excellence Manager review and take necessary actions to amend the deal if needed?
True
Is the retention commission administration report submitted to the Quality Management department for validation?
Is the retention commission administration report submitted to the Quality Management department for validation?
True
