Customer relationship manage
1 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which era of customer relationship management is characterized by business focusing primarily or individual sales transaction and little emphasis on building ongoing relationship with customer?

  • The transaction Era
  • The emergence of CRM
  • The relational Era
  • CRM today and beyond (correct)
  • More Like This

    Use Quizgecko on...
    Browser
    Browser