Podcast
Questions and Answers
What is the primary goal of a Relationship Manager (RM) in a bank?
What is the primary goal of a Relationship Manager (RM) in a bank?
- To facilitate good relationships with existing customers and attract new ones (correct)
- To manage all branch cash accounts
- To update job descriptions of employees
- To ensure trade instruments are correctly processed
How has the banking industry changed in a way that impacts the role of a Relationship Manager?
How has the banking industry changed in a way that impacts the role of a Relationship Manager?
- There are fewer players in the industry, reducing competition
- Regulatory requirements have become more stringent
- Customers are less loyal and more likely to switch banks (correct)
- Trade finance transactions have become more complex
Which of the following is NOT a key responsibility of a Relationship Manager?
Which of the following is NOT a key responsibility of a Relationship Manager?
- Directing staff and customers on handling technical problems
- Approving and checking trade products within agreed limits (correct)
- Facilitating good relationships with existing customers
- Maximizing the bank's business by attracting more customers
What type of technical knowledge is required for a Relationship Manager's role?
What type of technical knowledge is required for a Relationship Manager's role?
How does a Relationship Manager's role differ from a Trade Officer's role?
How does a Relationship Manager's role differ from a Trade Officer's role?
What is the primary difference between the responsibilities of a Relationship Manager and a Trade Officer?
What is the primary difference between the responsibilities of a Relationship Manager and a Trade Officer?
What is the primary role of Relationship Managers in banks?
What is the primary role of Relationship Managers in banks?
How do Relationship Managers help in customer retention?
How do Relationship Managers help in customer retention?
What is a key aspect of Customer Relationship Management (CRM) for banks?
What is a key aspect of Customer Relationship Management (CRM) for banks?
In a bank, who are the main customer contact points?
In a bank, who are the main customer contact points?
What is the primary focus of relationship management according to the text?
What is the primary focus of relationship management according to the text?
What is the primary responsibility of a Branch Manager?
What is the primary responsibility of a Branch Manager?
How often should the dates of opening and closing of temporary booths be intimated to the SBP?
How often should the dates of opening and closing of temporary booths be intimated to the SBP?
Which of the following is NOT a responsibility of a Branch Manager?
Which of the following is NOT a responsibility of a Branch Manager?
Which of the following is a valid reason for opening a temporary booth as per the text?
Which of the following is a valid reason for opening a temporary booth as per the text?
What is the maximum duration for which a temporary booth can be opened without prior written approval from the SBP?
What is the maximum duration for which a temporary booth can be opened without prior written approval from the SBP?
Which of the following is a key responsibility of a Branch Manager?
Which of the following is a key responsibility of a Branch Manager?
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