Customer Overpayment Limits and Source of Funds Quiz
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Questions and Answers

How much can a customer overpay by before we ask for source of funds?

  • $1,000 (correct)
  • $10,000
  • $100
  • $500
  • What is the maximum amount a customer can overpay by without providing source of funds, as mentioned in the text?

  • $10,000
  • $500
  • $1,000 (correct)
  • $100
  • At what threshold do we require the source of funds if a customer wants to overpay, according to the text?

  • $500
  • $1,000 (correct)
  • $100
  • $10,000
  • Which of the following is the correct definition of CMI?

    <p>Customer Monitoring Initiative</p> Signup and view all the answers

    What is the purpose of CMI?

    <p>To monitor customer behavior</p> Signup and view all the answers

    What does CMI stand for?

    <p>Customer Management Index</p> Signup and view all the answers

    Where can you find information about the maximum amount a customer can overpay without incurring charges?

    <p>In the terms and conditions</p> Signup and view all the answers

    What happens if a customer exceeds the maximum overpayment limit without providing source of funds?

    <p>They will be charged a fee</p> Signup and view all the answers

    Which of the following is NOT mentioned as a source to find out the maximum overpayment limit?

    <p>Invoice</p> Signup and view all the answers

    Overpayment charges are applicable to which of the following products?

    <p>Credit cards</p> Signup and view all the answers

    What is the consequence of a customer exceeding the maximum overpayment limit without providing source of funds?

    <p>The customer will be charged a fee</p> Signup and view all the answers

    Where can you find information about the maximum amount a customer can overpay without incurring charges?

    <p>Online banking portal</p> Signup and view all the answers

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