Customer Follow-up Approach Quiz
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Questions and Answers

When should the End of Day Follow-up be done?

  • At the end of the week
  • After the initial follow-up call (correct)
  • At the beginning of the day
  • After the weekly follow-up

When should working leads and no-contact leads be contacted in Stage 2?

  • Quarterly
  • Each week (correct)
  • Each month
  • Each day

When should the Quarterly Follow-up be conducted?

  • At the end of the year
  • After six months for all leads
  • At the end of each month
  • After three months for leads who have not moved forward (correct)

When should new leads be followed up in Stage 1?

<p>Immediately upon arrival and at the end of the day (D)</p> Signup and view all the answers

When should the Monthly Follow-up be performed?

<p>Near the end of the month (C)</p> Signup and view all the answers

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