Customer Feedback Management Techniques

To boost employee morale

To reduce operational costs

To increase the company's social media presence

To identify customer preferences and improve customer experience (correct)

It reveals customer satisfaction and sentiments (correct)

It assists in streamlining supply chain operations

It provides insights on industry trends

It helps in reducing marketing expenses

By reducing employee training costs

By increasing advertising expenses

By optimizing production processes

By assisting in identifying areas for improvement and what works well (correct)

<p>By improving the overall customer experience</p> Signup and view all the answers

<p>To understand customer preferences and requirements for new product launches</p> Signup and view all the answers

<p>Through various reviews, complaints, appreciation, and insights</p> Signup and view all the answers

<p>To reduce operational costs and increase profits</p> Signup and view all the answers

<p>By identifying areas that need improvement and what currently works well</p> Signup and view all the answers