Questions and Answers
What is the primary goal of customer connection in this context?
What aspect of customer connection was highlighted in the figures from late 2018?
Which SAP Note is associated with MDG customer connection improvements delivered in 2019?
What is a significant feature of the customer connection platform depicted in the figures?
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What does the lesson aim to clarify regarding customer connection?
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What is a primary focus of the lesson on customer connection?
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Which resource would provide an overview of product release highlights?
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Where can one find key presentations related to SAP Master Data Governance?
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Which of the following links leads to a community focused on Master Data Governance?
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What type of assistance can the Online Help SAP MDG in S/4HANA resource provide?
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Study Notes
Customer Connection Overview
- Customer connection refers to the relationship and engagement between businesses and their customers, driven by collaboration and influence.
- Essential for Master Data Governance (MDG) processes, enhancing responsiveness to customer needs and feedback.
Figures and Notes
- Customer Influence Site illustrated how customers can engage with organizations, reflecting a collaborative platform.
- SAP Note 2765664 outlines improvements made in MDG Customer Connection as of late 2018.
- Newly delivered functions in 2019 were documented, indicating continued enhancements in the customer connection framework.
Resources for Further Exploration
- Product Release Highlights available on the SAP website to stay updated on MDG features and improvements.
- "What’s New Viewer" provides insights about updates in SAP S/4HANA and other system upgrades.
- MDG Community serves as a platform for discussion and information sharing among users.
- Key presentations can be accessed for a deeper understanding of SAP Master Data Governance.
- Online help is available for SAP MDG in both S/4HANA and ERP systems, ensuring users have access to the latest guidance and tools.
- Road Map Explorer gives visibility into future developments in SAP products, aiding strategic planning.
- SAP MDG Learning Journey offers structured resources for learning and improving skills related to Master Data Governance.
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Description
This quiz focuses on the fundamental concepts of customer connection as outlined in Unit 8, Lesson 1. You will explore the objectives and explanations that define customer interaction and its importance in various sectors. Enhance your understanding of customer relationship management through this engaging quiz.
