MDG100 Unit 8: Customer Connection
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Questions and Answers

What is the primary goal of customer connection in this context?

  • To increase sales figures
  • To streamline product deliveries
  • To enhance collaboration with customers (correct)
  • To reduce customer complaints
  • What aspect of customer connection was highlighted in the figures from late 2018?

  • Sales projections for 2019
  • Functionality improvements
  • Customer feedback mechanisms
  • Customer influence site details (correct)
  • Which SAP Note is associated with MDG customer connection improvements delivered in 2019?

  • SAP Note 2765664
  • SAP Note 1234567
  • SAP Note 2888104 (correct)
  • SAP Note 9876543
  • What is a significant feature of the customer connection platform depicted in the figures?

    <p>Collaboration among customers</p> Signup and view all the answers

    What does the lesson aim to clarify regarding customer connection?

    <p>The definition and explanation of customer connection</p> Signup and view all the answers

    What is a primary focus of the lesson on customer connection?

    <p>Explaining customer connection</p> Signup and view all the answers

    Which resource would provide an overview of product release highlights?

    <p>Product Release Highlights</p> Signup and view all the answers

    Where can one find key presentations related to SAP Master Data Governance?

    <p>Key Presentations blog</p> Signup and view all the answers

    Which of the following links leads to a community focused on Master Data Governance?

    <p>MDG Community</p> Signup and view all the answers

    What type of assistance can the Online Help SAP MDG in S/4HANA resource provide?

    <p>Comprehensive guidance on using SAP Master Data Governance</p> Signup and view all the answers

    Study Notes

    Customer Connection Overview

    • Customer connection refers to the relationship and engagement between businesses and their customers, driven by collaboration and influence.
    • Essential for Master Data Governance (MDG) processes, enhancing responsiveness to customer needs and feedback.

    Figures and Notes

    • Customer Influence Site illustrated how customers can engage with organizations, reflecting a collaborative platform.
    • SAP Note 2765664 outlines improvements made in MDG Customer Connection as of late 2018.
    • Newly delivered functions in 2019 were documented, indicating continued enhancements in the customer connection framework.

    Resources for Further Exploration

    • Product Release Highlights available on the SAP website to stay updated on MDG features and improvements.
    • "What’s New Viewer" provides insights about updates in SAP S/4HANA and other system upgrades.
    • MDG Community serves as a platform for discussion and information sharing among users.
    • Key presentations can be accessed for a deeper understanding of SAP Master Data Governance.
    • Online help is available for SAP MDG in both S/4HANA and ERP systems, ensuring users have access to the latest guidance and tools.
    • Road Map Explorer gives visibility into future developments in SAP products, aiding strategic planning.
    • SAP MDG Learning Journey offers structured resources for learning and improving skills related to Master Data Governance.

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    Description

    This quiz focuses on the fundamental concepts of customer connection as outlined in Unit 8, Lesson 1. You will explore the objectives and explanations that define customer interaction and its importance in various sectors. Enhance your understanding of customer relationship management through this engaging quiz.

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