Podcast
Questions and Answers
A multinational team is struggling to collaborate because members have different expectations regarding hierarchy and decision-making. Which of Hofstede's cultural dimensions is most likely at the root of this issue?
A multinational team is struggling to collaborate because members have different expectations regarding hierarchy and decision-making. Which of Hofstede's cultural dimensions is most likely at the root of this issue?
- Masculinity vs. Femininity (MAS)
- Individualism vs. Collectivism (IDV)
- Uncertainty Avoidance Index (UAI)
- Power Distance Index (PDI) (correct)
In a negotiation, a person from a culture that values long-term orientation (LTO) is likely to prioritize which of the following?
In a negotiation, a person from a culture that values long-term orientation (LTO) is likely to prioritize which of the following?
- Adherence to established traditions and norms
- Expressing national pride and cultural identity
- Building lasting relationships and future benefits (correct)
- Immediate gains and quick results
A public service announcement uses alarming statistics and graphic images to discourage smoking. Which genre of language is primarily being employed?
A public service announcement uses alarming statistics and graphic images to discourage smoking. Which genre of language is primarily being employed?
- Language of Aesthetic
- Language of Persuasion (correct)
- Language of Narration
- Language of Information
Which of the following scenarios best exemplifies the function of nonverbal communication as 'contradiction'?
Which of the following scenarios best exemplifies the function of nonverbal communication as 'contradiction'?
A company is expanding its operations into a country with a high Uncertainty Avoidance Index (UAI). Which of the following strategies would be most effective in managing the transition?
A company is expanding its operations into a country with a high Uncertainty Avoidance Index (UAI). Which of the following strategies would be most effective in managing the transition?
In intercultural communication, what is the main focus of a culture-general approach?
In intercultural communication, what is the main focus of a culture-general approach?
In a formal business letter, which closing is most appropriate to maintain a professional language register?
In a formal business letter, which closing is most appropriate to maintain a professional language register?
A team member from a highly individualistic culture is likely to be most motivated by which of the following?
A team member from a highly individualistic culture is likely to be most motivated by which of the following?
A company's dress code policy falls under which component of culture?
A company's dress code policy falls under which component of culture?
During a presentation, if the speaker uses anecdotes and personal stories to connect with the audience, which language style are they employing?
During a presentation, if the speaker uses anecdotes and personal stories to connect with the audience, which language style are they employing?
Which of the following nonverbal cues falls under the category of 'chronemics'?
Which of the following nonverbal cues falls under the category of 'chronemics'?
A group of friends is having a relaxed conversation at a coffee shop, using slang and humor. Which language register are they most likely using?
A group of friends is having a relaxed conversation at a coffee shop, using slang and humor. Which language register are they most likely using?
Which of Hofstede's cultural dimensions is most closely associated with a society's tolerance for ambiguity and unstructured situations?
Which of Hofstede's cultural dimensions is most closely associated with a society's tolerance for ambiguity and unstructured situations?
Which of the following examples best illustrates the 'reinforcement' function of nonverbal communication?
Which of the following examples best illustrates the 'reinforcement' function of nonverbal communication?
A museum exhibit featuring artifacts and historical documents primarily employs which genre of language?
A museum exhibit featuring artifacts and historical documents primarily employs which genre of language?
What is a key characteristic of formal writing style?
What is a key characteristic of formal writing style?
If someone intentionally avoids physical touch during interactions due to cultural norms, which type of nonverbal communication are they primarily utilizing?
If someone intentionally avoids physical touch during interactions due to cultural norms, which type of nonverbal communication are they primarily utilizing?
Which of the following accurately describes the 'hedged' characteristic of formal writing?
Which of the following accurately describes the 'hedged' characteristic of formal writing?
A society that values cooperation, modesty, and caring for the weak would be considered:
A society that values cooperation, modesty, and caring for the weak would be considered:
The phrase “The judge sentenced the defendant to five years in prison” belongs to which genre of language?
The phrase “The judge sentenced the defendant to five years in prison” belongs to which genre of language?
Flashcards
Culture
Culture
Beliefs, values, behavior, and material objects that define a way of life for a group of people.
Material Culture
Material Culture
Physical objects, resources, and spaces that people use to define their culture.
Non-Material Culture
Non-Material Culture
Ideas, beliefs, values, rules, and norms that shape a culture.
Intercultural Communication
Intercultural Communication
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Culture-Specific
Culture-Specific
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Culture-General
Culture-General
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Power Distance Index (PDI)
Power Distance Index (PDI)
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Individualism vs. Collectivism
Individualism vs. Collectivism
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Masculinity vs. Femininity
Masculinity vs. Femininity
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Uncertainty Avoidance Index (UAI)
Uncertainty Avoidance Index (UAI)
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Long-Term vs. Short-Term Orientation (LTO)
Long-Term vs. Short-Term Orientation (LTO)
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Indulgence vs. Restraint (IVR)
Indulgence vs. Restraint (IVR)
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Physical Appearance
Physical Appearance
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Proxemics
Proxemics
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Kinesics
Kinesics
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Haptics
Haptics
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Chronemics
Chronemics
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Oculesics
Oculesics
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Static/Frozen Register
Static/Frozen Register
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Characteristics of Formal Writing
Characteristics of Formal Writing
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Study Notes
Culture
- Culture encompasses the beliefs, values, behaviors, and material objects that shape a way of life.
- Material culture includes physical objects like homes, schools, and places of worship.
- Non-material culture includes ideas, beliefs, values, rules, norms, and institutions.
Intercultural Communication
- Intercultural communication is the exchange of information between people from different cultures.
- Cultural communication focuses on what a group shares and how it differs from others.
- Personal communication involves individual differences within a group.
- Universal communication involves similarities across all human cultures.
Cultural Perspectives
- Culture-specific perspectives involve an in-depth understanding of one culture, exemplified by "Po" and "Opo" in the Philippines, and bowing in Japan.
- Culture-general perspectives focus on similarities across cultures, like respecting elders in both Asia and Europe.
Hofstede’s Cultural Dimensions
- There are six cultural dimensions.
Power Distance Index (PDI)
- The Power Distance Index (PDI) measures the acceptance of inequality in society.
- High PDI indicates a society that accepts hierarchy and unequal power distribution.
- Low PDI indicates a society that values equality and power-sharing.
Individualism vs. Collectivism (IDV)
- Individualism emphasizes independence, personal achievements, and privacy.
- Collectivism emphasizes loyalty to a group and shared responsibilities.
Masculinity vs. Femininity (MAS)
- Masculine societies value competition, success, and achievement.
- Feminine societies emphasize relationships, cooperation, and quality of life.
Uncertainty Avoidance Index (UAI)
- High UAI indicates a preference for rules, structure, and predictability.
- Low UAI indicates openness to change, risk-taking, and flexibility.
Long-Term vs. Short-Term Orientation (LTO)
- Long-term orientation values persistence, education, and pragmatism.
- Short-term orientation emphasizes traditions, national pride, and immediate stability.
Indulgence vs. Restraint (IVR)
- Indulgence encourages enjoyment, freedom, and personal happiness.
- Restraint values self-discipline, social norms, and rigid behavior.
Nonverbal Communication
- Physical appearance conveys messages through how one looks.
- Proxemics involves the use of space and distance.
- Kinesics involves body movement and gestures.
- Haptics involves the role of touch.
- Chronemics involves time’s influence on communication.
- Oculesics concerns eye contact and movement.
- Colorics is the impact of color on perception.
- Paralanguage involves nonverbal vocal cues.
- Olfactics is the influence of smell.
- Objectics concerns how objects communicate.
- Gustorics concerns how taste conveys meaning.
Functions of Nonverbal Communication
- Reinforcement supports verbal messages, like giving a thumbs up.
- Substitution replaces verbal speech, like waving goodbye.
- Contradiction occurs when verbal and nonverbal messages don’t match, like rolling eyes while agreeing.
- Accentuation emphasizes a verbal message, like raising one's voice when angry.
- Regulation controls the flow of conversation, like raising a hand to speak.
Language Register
- Language register is driven by Audience, Topic, Purpose, and Location.
- Language register is defined as the purpose of communication in a specific situation.
Types of Language Register
- Static/Frozen Register is fixed and unchanging, as seen in the Pledge of Allegiance, marriage vows, and laws.
- Formal Register is used in structured, official settings, such as speeches, sermons, and court rulings.
- Consultative Register involves professional and structured discourse, as in doctor-patient, teacher-student, and lawyer-client conversations.
- Casual Register is informal language used with friends or peers, such as in chats, emails, and blogs.
- Intimate Register is private communication with close family or significant others, as in conversations between spouses, siblings, or parents and children.
- Moving between adjacent registers is natural, but skipping multiple levels may seem inappropriate.
Genre
- Genre is defined as language conventions used for specific purposes (inform, persuade, influence, or actuate behavior).
Distinct Language Genres
- Language of Information relays facts and details; an example is news reports.
- Language of Persuasion attempts to influence someone but allows choice; for example, "Strict safety protocols must be followed to flatten the curve."
- Language of Argumentation seeks to impose a viewpoint without choice; for example, "Smoking should be banned in all places to protect public health."
- Language of Narration/Description tells a story with detailed descriptions, as in novels, storytelling, and history books.
- Language of Aesthetic focuses on emotions and feelings, as in poems and song lyrics.
Language Style
- Language style is a technique used in presenting communication.
Types of Style
- Plain Language (Formal Style) uses clear, factual statements, such as "Acid rain lowers pH levels, causing damage to structures."
- Artistic Language (Informal Style) uses figurative language and creativity, such as "Like a spinning wheel, acid rain falls from poisoned clouds."
Formal Vs. Informal Writing
- Informal: "Sorry, I can’t make it." Formal: "I am afraid I will not be able to attend."
- Informal: "See you next week!" Formal: "I look forward to meeting you next week."
Characteristics of Formal Writing
- Impersonal writing avoids emotions and personal pronouns.
- Structured writing uses logical organization and nominalization which turns verbs into nouns, such as "crucifixion" from "to crucify" and "anger" from "angry".
- Hedged writing uses cautious language to avoid strong opinions, such as "Perhaps, this may be the best solution."
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