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Questions and Answers
What is a key characteristic of an effective health and safety program?
What is a key characteristic of an effective health and safety program?
How does an effective health and safety program affect workers' compensation costs?
How does an effective health and safety program affect workers' compensation costs?
What does management commitment entail in an effective health and safety program?
What does management commitment entail in an effective health and safety program?
What aspect of the worksite does an effective health and safety program inspect regularly?
What aspect of the worksite does an effective health and safety program inspect regularly?
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What is a major element of health and safety training in an effective program?
What is a major element of health and safety training in an effective program?
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What is the primary purpose of Pareto analysis?
What is the primary purpose of Pareto analysis?
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What does the Pareto Principle suggest?
What does the Pareto Principle suggest?
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What does short-interval scheduling typically involve?
What does short-interval scheduling typically involve?
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What is the essence of Management by Objectives (MBO)?
What is the essence of Management by Objectives (MBO)?
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Who introduced the concept of Management by Objectives (MBO)?
Who introduced the concept of Management by Objectives (MBO)?
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How does effective communication and coordination impact motivation?
How does effective communication and coordination impact motivation?
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What is a key benefit of using the Pareto analysis in decision-making?
What is a key benefit of using the Pareto analysis in decision-making?
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What is the primary purpose of a good audit program?
What is the primary purpose of a good audit program?
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Which characteristic is essential for leading indicators?
Which characteristic is essential for leading indicators?
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What is a key feature of a good measurement system in audits?
What is a key feature of a good measurement system in audits?
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Why is it important for leading indicators to have a quantitative basis?
Why is it important for leading indicators to have a quantitative basis?
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What should leading indicators do to effectively stimulate action?
What should leading indicators do to effectively stimulate action?
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What is the audit objective in safety program auditing?
What is the audit objective in safety program auditing?
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What trait should good leading indicators possess concerning management decisions?
What trait should good leading indicators possess concerning management decisions?
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Which is NOT a requirement for leading indicators to be effective?
Which is NOT a requirement for leading indicators to be effective?
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How should leading indicators contribute to management efforts?
How should leading indicators contribute to management efforts?
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Which of the following statements is true regarding the measurement of leading indicators?
Which of the following statements is true regarding the measurement of leading indicators?
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What is the primary goal of investigating accidents?
What is the primary goal of investigating accidents?
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How do accidents affect employee morale?
How do accidents affect employee morale?
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According to the principles laid out by Heinrich, what does each factor in accident causation depend on?
According to the principles laid out by Heinrich, what does each factor in accident causation depend on?
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What is a negative outcome of accidents in the workplace?
What is a negative outcome of accidents in the workplace?
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What was the focus of Heinrich's research in 1932?
What was the focus of Heinrich's research in 1932?
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What can significantly lower workers' compensation insurance premiums?
What can significantly lower workers' compensation insurance premiums?
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What does the term 'accident' refer to in Heinrich's model?
What does the term 'accident' refer to in Heinrich's model?
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What is a regulatory requirement stated in the content?
What is a regulatory requirement stated in the content?
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What impact do accidents have on productivity?
What impact do accidents have on productivity?
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What is the purpose of a fault tree diagram?
What is the purpose of a fault tree diagram?
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Which logical symbols are commonly used in fault tree diagrams?
Which logical symbols are commonly used in fault tree diagrams?
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What is a potential consequence of failing to identify all events in a fault tree analysis?
What is a potential consequence of failing to identify all events in a fault tree analysis?
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What is necessary for performing quantitative analysis on a fault tree?
What is necessary for performing quantitative analysis on a fault tree?
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In Multilinear Events Sequencing (MES), what does the timeline chart display?
In Multilinear Events Sequencing (MES), what does the timeline chart display?
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What constitutes an event in the context of MES?
What constitutes an event in the context of MES?
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What could cause a failure to assign valid probabilities to event causes?
What could cause a failure to assign valid probabilities to event causes?
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What is a key characteristic of events in a fault tree analysis?
What is a key characteristic of events in a fault tree analysis?
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What does the integrated body of concepts in MES aim to investigate?
What does the integrated body of concepts in MES aim to investigate?
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What role does an actor play in events according to MES?
What role does an actor play in events according to MES?
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Study Notes
Domain 2 Management System
- Domain 2 accounts for 13.34% of the overall CSP certification.
Management Theories
- Maslow's Hierarchy of Needs: Human motivation is driven by unsatisfied needs; lower-level needs must be met before higher-level needs motivate. Needs, in order: Physiological, Safety, Love/Belonging, Esteem, Self-Actualization.
- McGregor's Theory X and Y: Theory X assumes employees are motivated primarily by money and security, whereas Theory Y assumes employees are motivated by their higher needs and potential.
- Herzberg's Two-Factor Theory: Hygiene factors (e.g., salary, supervision) prevent dissatisfaction, while motivators (e.g., achievement, recognition) promote job satisfaction.
Accident Causation and Investigation Techniques
- Domino Theory: Accidents are a sequence of factors, with each factor dependent on the preceding one.
- 3 Es Controls: Engineering controls, education, and enforcement are used to control accidents.
Accident Causation Models
- Human Factors Theory: Accidents stem primarily from human error.
- Contingency Theory: There isn't one best way to organize a corporation/company, lead, or make decisions, as a number of factors need to be considered.
- Systems Theory: Interdisciplinary theory that relates to diverse groups of objects working together to produce a desired result.
- Chaos Theory: Study of dynamical systems which are highly sensitive to initial conditions.
- Modern Causation Model: Covers numerous defects in areas including: Safety Management, Safety Program Defect, Operating Errors, Systems Defects.
- Seven Avenues: Training, Education, Motivation, Task Design, Management, Safety Program Defect, and Command Error Defect.
- Fault Tree Analysis: Boolean logic diagram showing all potential causes of an undesired event/accident.
- Multilinear Events Sequencing (MES): Comprehensive body of concepts and procedures used to investigate, analyze a wide range of desired and undesired events/processes, before or after they occur.
Management Styles
- Autocratic: Leader makes all decisions unilaterally.
- Directive Democrat: Leader allows subordinates to participate but continues to closely supervise employees.
- Directive Autocrat: Leader makes decisions unilaterally and closely supervises employees.
- Permissive Democrat: Leader allows employees to make decisions, and gives latitude in carrying out their work.
- Permissive Autocrat: Leader makes decisions unilaterally but gives latitude in carrying out their work.
Epidemiological Theory
- Primarily focuses on industrial hygiene and the connection between environmental factors and diseases.
Behavior-Based Safety (BBS)
- 7 Basic Principles: Identification of internal factors, motivate to behave in desired manner, positive consequences from appropriate behavior, scientific method application, integration, planning, and implemented interventions.
Measuring Health and Safety Performance
- Measures are essential to gauge health and safety performance, as it's important to understand something before it can be managed effectively.
- The basic understanding of measuring health and safety is that one cannot manage what they cannot measure, and it's vitally important in evaluating all factors that may contribute to success or failure.
Elements of Effective Accountability
- Established Standards: Predefined rules, policies, and expectations ensuring processes are adhered to.
- Resource System: Allocating resources needed for efficient operations and effective outcomes.
- Measurement System: Methods and procedures for consistently evaluating performance against established standards.
- Consequences: Defined actions and repercussions based on performance outcomes.
- Application: Using the gathered information in a practical way to improve future situations.
Accident Investigation Techniques
- Primary Purpose: Preventing future similar instances.
- Information Sources: Witnesses, reports, observation, standard operating procedures.
- Interview: Conducted immediately post-incident with the witness's consent.
- Problem-Solving Techniques: The scientific method applied to systematically investigate causes.
Gross Hazard Analysis (GHA)
- A "gross" analysis to help evaluate and understand the situation.
Management Oversight and Risk Tree (MORT)
- A technique to plan a system for preventing errors from escalating into serious occurrences.
Fault Tree Analysis
- Uses a graphic model to show potential causes of an undesired event.
Multilinear Events Sequencing (MES)
- Method/process to analyze the sequence of events that contribute to or cause an accident/undesired event.
Measuring Health and Safety Performance
- Assessing performance and developing, improving, and adjusting the systems for managing safety, as well as any associated hazards.
Safety Program Auditing
- Techniques used to analyze the health and safety of the workplace and environment. This includes documents, interviews, and site reviews and audits.
Employee Involvement
- Workers' participation and input in protecting workplace health and safety.
- Use of Surveys, Job Hazard Analysis, Worksite Analysis, and Inspections to implement a thorough safety analysis.
Reports of Hazards
- Effective reporting systems and protection of employee concerns when reporting concerns.
- Importance of training to ensure that employees are aware of relevant procedures.
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Description
This quiz covers key management theories relevant to the CSP certification, including Maslow's Hierarchy of Needs, McGregor's Theory X and Y, and Herzberg's Two-Factor Theory. It also explores accident causation concepts and investigation techniques, such as the Domino Theory and the 3 Es Controls. Test your knowledge on these crucial topics!
