Cross-Cultural Management & Communication
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Questions and Answers

Who is Dr. Sibel Ozasir-Kacar?

Assistant Professor in the chair of SHRM at the department of Business Administration

What is the aim of the course?

To explore the role of culture in organizational performance and management processes, among other aspects.

What are some key topics covered in the course?

Cross-cultural models, principles of cross-cultural communication, cultural conflicts, impact of colonial and migration history.

According to Hofstede, what is culture?

<p>Collective programming of the mind</p> Signup and view all the answers

Culture can influence economic development.

<p>True</p> Signup and view all the answers

Culture is a ______ phenomenon encompassing beliefs, norms, values, and practices.

<p>complex</p> Signup and view all the answers

What is ethnocentrism?

<p>Ethnocentrism is defined as the view of things in which one’s own group is the center of everything, and all others are scaled and rated with reference to it.</p> Signup and view all the answers

What is a stereotype?

<p>A stereotype is an individual's set of beliefs about the characteristics or attributes of a group.</p> Signup and view all the answers

What are some manifestations of globalization according to Mittelman (1996)?

<p>Spatial reorganization of production</p> Signup and view all the answers

Ethnocentrism is only applicable to tribes and nations.

<p>False</p> Signup and view all the answers

Glocalization is formed by telescoping global and local to make a blend, often creating products and services for the global market but customized to suit ______ cultures.

<p>local</p> Signup and view all the answers

Study Notes

Introduction to Cross-Cultural Management and Communication

  • Course coordinator: Dr. Sibel Ozasir-Kacar
  • Course aims to understand the role of culture in organizational performance and management processes

Course Structure

  • 8 lectures, including guest lectures
  • 1 workgroup session
  • Assessment: reflection report (20%) and written multiple-choice exam (80%)

Cross-Cultural Management

  • Definition of culture: collective programming of the mind, shared motives, values, beliefs, and identities
  • Relationship between culture and economy: interrelated and influencing each other
  • Importance of understanding culture in international business

Culture Theory

  • Characteristics of culture: shared, learned, and influencing attitudes and behaviors
  • Types of cultures: global, national, organizational, professional, religious, ethnic, and family cultures
  • Emic and etic perspectives: understanding culture from the inside (emic) and outside (etic)

Globalization

  • Economic integration, liberalization of trade, investment, and finance
  • Multidimensional view: spatial reorganization of production, interpenetration of industries, spread of financial markets, diffusion of consumer goods, and massive population transfers
  • Drivers of globalization: global brands, access to the Internet, emerging markets, shared R&D, interdependence of financial markets, and increasing customer demands

Impact of Globalization on Culture

  • Biculturalism, multiculturalism, and cultural pluralism
  • Ethnocentrism: viewing one's own group as the center, leading to negative attitudes and behaviors towards outgroups
  • Stereotyping: generalized attributes of a group, can be inaccurate and negative

Glocalization

  • Mixing of cultures, creating products and services intended for the global market but customized for local cultures

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Description

Introduction to Cross-Cultural Management & Communication, covering business administration, entrepreneurship, and more. Explore the course with Dr.Sibel Ozasir-Kacar.

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