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Questions and Answers
Who is Dr. Sibel Ozasir-Kacar?
Assistant Professor in the chair of SHRM at the department of Business Administration
What is the aim of the course?
To explore the role of culture in organizational performance and management processes, among other aspects.
What are some key topics covered in the course?
Cross-cultural models, principles of cross-cultural communication, cultural conflicts, impact of colonial and migration history.
According to Hofstede, what is culture?
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Culture can influence economic development.
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Culture is a ______ phenomenon encompassing beliefs, norms, values, and practices.
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What is ethnocentrism?
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What is a stereotype?
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What are some manifestations of globalization according to Mittelman (1996)?
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Ethnocentrism is only applicable to tribes and nations.
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Glocalization is formed by telescoping global and local to make a blend, often creating products and services for the global market but customized to suit ______ cultures.
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Study Notes
Introduction to Cross-Cultural Management and Communication
- Course coordinator: Dr. Sibel Ozasir-Kacar
- Course aims to understand the role of culture in organizational performance and management processes
Course Structure
- 8 lectures, including guest lectures
- 1 workgroup session
- Assessment: reflection report (20%) and written multiple-choice exam (80%)
Cross-Cultural Management
- Definition of culture: collective programming of the mind, shared motives, values, beliefs, and identities
- Relationship between culture and economy: interrelated and influencing each other
- Importance of understanding culture in international business
Culture Theory
- Characteristics of culture: shared, learned, and influencing attitudes and behaviors
- Types of cultures: global, national, organizational, professional, religious, ethnic, and family cultures
- Emic and etic perspectives: understanding culture from the inside (emic) and outside (etic)
Globalization
- Economic integration, liberalization of trade, investment, and finance
- Multidimensional view: spatial reorganization of production, interpenetration of industries, spread of financial markets, diffusion of consumer goods, and massive population transfers
- Drivers of globalization: global brands, access to the Internet, emerging markets, shared R&D, interdependence of financial markets, and increasing customer demands
Impact of Globalization on Culture
- Biculturalism, multiculturalism, and cultural pluralism
- Ethnocentrism: viewing one's own group as the center, leading to negative attitudes and behaviors towards outgroups
- Stereotyping: generalized attributes of a group, can be inaccurate and negative
Glocalization
- Mixing of cultures, creating products and services intended for the global market but customized for local cultures
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Description
Introduction to Cross-Cultural Management & Communication, covering business administration, entrepreneurship, and more. Explore the course with Dr.Sibel Ozasir-Kacar.
