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Questions and Answers
Which of the following is NOT a possible component of implementing a CRM approach?
Which of the following is NOT a possible component of implementing a CRM approach?
- Social media marketing (correct)
- Employee training
- Data analysis
- Customer segmentation
Which of the following is a potential benefit of implementing a CRM approach?
Which of the following is a potential benefit of implementing a CRM approach?
- Increased customer satisfaction (correct)
- Decreased employee morale
- Higher production costs
- Lower customer retention
What is one key element of a successful CRM approach implementation?
What is one key element of a successful CRM approach implementation?
- Lack of customer feedback
- Employee turnover
- Technology integration (correct)
- Inconsistent communication
Which of the following is a possible component of implementing a CRM approach?
Which of the following is a possible component of implementing a CRM approach?
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What is one key benefit of implementing a CRM approach?
What is one key benefit of implementing a CRM approach?
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Which of the following is NOT a possible component of implementing a CRM approach?
Which of the following is NOT a possible component of implementing a CRM approach?
Signup and view all the answers
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