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Questions and Answers
Which factor is crucial for the success of a business organization?
Which factor is crucial for the success of a business organization?
- The availability of alternative choices
- The high product performance and service quality
- The strength of its relationships with customers (correct)
- The power of its brand or corporate image
Customers today expect
Customers today expect
- Limited alternative choices
- Low product performance and service quality
- Strong brand or corporate image
- High product performance and service quality (correct)
What is the key challenge in winning and retaining customers?
What is the key challenge in winning and retaining customers?
- Enhancing brand value
- Meeting customer expectations
- Understanding customer values (correct)
- Focusing on pricing
Why has the power of a brand or corporate image diminished?
Why has the power of a brand or corporate image diminished?
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What is the transition discussed in the text?
What is the transition discussed in the text?
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Which of the following is NOT a factor that customers expect in today's market?
Which of the following is NOT a factor that customers expect in today's market?
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What is the main reason why long-term relationships with customers are important for the success of a business organization?
What is the main reason why long-term relationships with customers are important for the success of a business organization?
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What is the key challenge in winning and retaining customers according to the text?
What is the key challenge in winning and retaining customers according to the text?
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Why has the power of a brand or corporate image diminished according to the text?
Why has the power of a brand or corporate image diminished according to the text?
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What is crucial for the success of a business organization according to the text?
What is crucial for the success of a business organization according to the text?
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