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Questions and Answers

What is the primary focus of learning reflections in the context of the provided materials?

  • Providing baseless statements to initiate class discussions.
  • Summarizing assigned readings and videos.
  • Building on assigned readings/videos, information covered in sessions, and personal participation. (correct)
  • Focusing solely on personal opinions without considering external information.

According to the material, what is the primary objective of the shareholder theory of the firm?

  • To balance the needs of all stakeholders equally.
  • To prioritize social responsibility over profit.
  • To focus on short-term gains for immediate financial success.
  • To maximize the firm's long-term market value and shareholder wealth. (correct)

Which of the following is a key tenet of the stakeholder theory of the firm?

  • Corporations should only focus on generating profit.
  • Corporations should prioritize short-term gains over long-term sustainability.
  • Corporations have a singular obligation to maximize shareholder value at all costs.
  • Corporations should consider the needs of all stakeholders, not just shareholders. (correct)

In the context of business, what distinguishes a stakeholder from a stockholder (or shareholder)?

<p>A stakeholder has an interest in or claim on a business, while a stockholder owns stock in the company. (C)</p> Signup and view all the answers

What is the main difference between market and nonmarket stakeholders?

<p>Market stakeholders engage in economic transactions with the company, while nonmarket stakeholders do not. (A)</p> Signup and view all the answers

Which of the following best describes the concept of 'General Systems Theory' (GST) in the context of business and society?

<p>Businesses are embedded in a broader social environment and constantly interact with it. (A)</p> Signup and view all the answers

How does identifying stakeholders' interests and power contribute to stakeholder analysis?

<p>It enables companies to tailor their strategies to effectively engage with and manage different stakeholders. (C)</p> Signup and view all the answers

What role do employees play as internal stakeholders of a company?

<p>They contribute their effort and skill to everyday operations. (B)</p> Signup and view all the answers

Consider the relationship between a business and its stakeholders. Which factor most accurately describes a dynamic element that continually reshapes this relationship?

<p>The forces of change that continually reshape the business and society relationship (A)</p> Signup and view all the answers

What does stakeholder analysis primarily involve?

<p>Identifying relevant stakeholders, and analysis of their interests and power. (B)</p> Signup and view all the answers

What is an instrumental argument in support of stakeholder theory?

<p>Stakeholder consideration key for effective corporate stratetgy (A)</p> Signup and view all the answers

How do the shareholder and stakeholder theories differ in their definitions of business success?

<p>Shareholder theory aims to benefit the owners, while stakeholder theory aims to benifit all stakeholders. (B)</p> Signup and view all the answers

What is the role of corporate communications in managing a company’s environmental impact?

<p>They are responsible for setting the public narrative. (A)</p> Signup and view all the answers

Why is understanding the 'stake' that different groups have in a business important?

<p>Because it is an interest in or claim on a business. (B)</p> Signup and view all the answers

Which of the following is an example of an external non-market stakeholder?

<p>Government. (A)</p> Signup and view all the answers

How does the stakeholder map organize stakeholders?

<p>By support and power. (D)</p> Signup and view all the answers

What is the purpose of the modern corporation, under stakeholder theory?

<p>To create value for society. (B)</p> Signup and view all the answers

How do coalitions relate to stakeholders?

<p>Coalitions demonstrate that the stakeholders have similar goals. (A)</p> Signup and view all the answers

What is ethical value most related to?

<p>Business and stakeholder relationships. (B)</p> Signup and view all the answers

Under shareholder theory, whose needs are paramount?

<p>The owner’s. (B)</p> Signup and view all the answers

What is the role of external affairs department related to corporate citizenship?

<p>Environmental scanning. (A)</p> Signup and view all the answers

What kind of stakeholder is someone from an NGO?

<p>External non-market stakeholder. (D)</p> Signup and view all the answers

How are non-market stakeholders generally different from market stakeholders?

<p>Non-market stakeholders do not engage in direct economic exchanges with a firm. (A)</p> Signup and view all the answers

How do internal stakeholders relate to a film?

<p>They are employed by the firm. (C)</p> Signup and view all the answers

What is the role of communications in the labor relations?

<p>Communication with unions. (D)</p> Signup and view all the answers

Which situation would be categorized as a market stakeholder interacting with a company?

<p>An employee negotiating the terms of their employment contract. (D)</p> Signup and view all the answers

In the framework of business and society, what factors are primary drivers of growing emphasis on ethical values?

<p>Evolving government regulations. (D)</p> Signup and view all the answers

When analyzing stakeholders, what does assessing their 'power' typically involve?

<p>Evaluating their ability to influence the company’s decisions (C)</p> Signup and view all the answers

Which department inside a corporation typically manages internal and external audits to ensure SEC compliance?

<p>Shareholder Relations / Investor Relations (A)</p> Signup and view all the answers

Which event best exemplifies a business addressing its social responsibilities, aligning with stakeholder theory?

<p>A company sponsoring local community programs and green initiatives. (A)</p> Signup and view all the answers

Which corporate role is most directly involved with addressing and managing crisis communications?

<p>Public Relations (C)</p> Signup and view all the answers

How do modern corporations typically organize internally to engage with stakeholders effectively?

<p>Using individual departments with specific responsibilities related to stakeholders. (D)</p> Signup and view all the answers

A company faced with public criticism after a safety incident decides to increase its investment in safety training and equipment. Which stakeholder theory argument does this decision best exemplify?

<p>Instrumental (C)</p> Signup and view all the answers

Flashcards

Learning Reflections

Learning reflections consist of active participation in sessions, building on assigned readings/videos, session information, and your contributions.

Mid-Semester Quiz

An assessment consisting of multiple-choice questions covering material from sessions 1-5.

Final Examination

A comprehensive assessment with multiple-choice questions covering sessions 1-12.

General Systems Theory (GST)

A theory stating that organisms can only be understood in relationship to their surroundings.

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Business & Social Environment

Businesses exist within and constantly interact with a broader social environment.

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Shareholder Theory

The traditional view that a firm's primary duty is to maximize long-term market value and money for its shareholders.

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Stakeholder Theory

A theory which posits that corporations need to create value for society and consider all stakeholders.

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Stakeholder

Persons or groups affected by a firm's decisions, policies, and operations.

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Market Stakeholders

Stakeholders who engage in economic transactions with the company.

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Nonmarket Stakeholders

Stakeholders who do not engage in direct economic exchange but are affected by the firm's actions.

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Internal Stakeholders

Stakeholders who are employed by the firm.

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External Stakeholders

Stakeholders who are not employed by the firm but have important transactions with it.

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Stakeholder Analysis

A process to identify relevant stakeholders and analyze their interests and power.

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Stakeholder Map

A matrix to map stakeholders based on their level of support/opposition and power.

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Forces Shaping Business

Forces such as evolving government regulations, ethical values, and societal expectations.

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Study Notes

Assessments

  • Assessment 1 involves two learning reflections, each worth 15%, totaling 30% of the overall grade
  • Active participation should be evident in reflections, building upon assigned readings, videos, session content, and personal contributions
  • Reflections should showcase consistent, informed, and thoughtful discussion contributions, while baseless statements are disregarded
  • The word count for each of the two learning reflections, should be 1400-1500 words
  • The deadline for reflection 1 is March 21 at 4 pm, and reflection 2 is due by May 9 at 4 pm
  • Assessment 2 is a mid-semester quiz, accounting for 35% of the total grade
  • The mid-semester quiz is scheduled for Week 6: March 26
  • The quiz will be held in class, from 2:30 PM to 3:30 PM
  • Arriving on time for the regular session at 1 PM is necessary, as doors close at 2:20 PM, preventing late entry
  • The quiz will cover material from sessions 1-5
  • The quiz consists of 35 multiple-choice questions and has a time limit of 40 minutes
  • Assessment 3 is a final examination, contributing 35% to the overall grade
  • The Final Examination date and time to be announced later on Week 13
  • The final examination includes all material covered in sessions 1-12
  • The format consists of 35 multiple-choice questions within a 40-minute timeframe

Key Learning Objectives

  • Understanding the interactive relationship between business and society
  • Understanding the purpose of the modern corporation
  • Identifying stakeholders, including market, nonmarket, internal, and external stakeholders of a corporation
  • Understanding the basis of stakeholder interests and power
  • Recognizing the diverse ways modern corporations organize internally to interact with stakeholders
  • Analyzing the forces of change that continually reshape the business and society relationship

Amazon as a Corporation: Economic Perspective

  • Amazon is the "Planet's biggest store", increasing shareholders’ value
  • Amazon is the second-biggest private employer, with 1.5 million employees
  • Amazon showcases technological innovation in logistics, cloud computing (AWS), and e-commerce
  • Amazon provides competitive pricing through scale and operational efficiency
  • Amazon faces market dominance and anti-competitive concerns, potentially stifling competition
  • The company has a negative impact on local retailers (brick-and-mortar stores), reducing local economic diversity
  • Amazon faces labour cost pressures, marked by low wages and intense productivity pressure

Amazon as a Corporation: Social Perspective

  • Amazon enhances consumer experience through access, range, and convenience
  • Amazon offers flexibility and remote work opportunities (Amazon Mechanical Turk)
  • Amazon provides training programs and skill development for workers and communities
  • Amazon raises social and ethical concerns over worker wellbeing in challenging working conditions
  • There is concern over privacy issues related to consumer data handling
  • Increased traffic and strain on local infrastructure are caused by aggressive expansion that can lead to disruptions in local communities

Amazon as a Corporation: Environmental Perspective

  • Amazon offers efficiency in supply chain and logistics, reducing per-unit transportation emissions
  • Investments have been made into renewable energy sources and powering data centers with green energy with the goal of net-zero carbon emissions
  • Amazon has a high carbon footprint and packaging waste, resulting in significant greenhouse gas emissions
  • Resource-intensive infrastructure demands vast amounts of energy and water
  • The supply chain involves high environmental impact, with producers potentially cutting corners due to competitive pricing

General Systems Theory (GST)

  • Organisms are interconnected with their surroundings, meaning they cannot be understood in isolation
  • Businesses operate within a broader social environment with constant interaction

Purpose of Business

  • A key question is determining the purpose of a corporation
  • Determining to whom or what a corporation should be responsible to

Shareholder Theory of the Firm

  • The firm belongs to its owners, the shareholders
  • Owners' interests take precedence
  • The purpose of the firm is to maximize long-term market value and shareholder money

Stakeholder Theory of the Firm

  • Corporations serve a public purpose by creating value for society
  • Profit is necessary for survival, but not the only purpose
  • Corporations have multiple obligations and should consider all stakeholders

Contrasting Shareholder and Stakeholder Purpose

  • Shareholder theory is focused on Owners' Needs and Wants and Share Value
  • Stakeholder theory is focused on Stakeholders' Needs and Wants

Stakeholder Theory of the Firm: Three Arguments

  • Descriptive: Stakeholder's realistic description show how companies really work
  • Normative: Using Stakeholder management is the right thing to do
  • Instrumental: Stakeholder consideration is key for effective corporate strategy

Defining Stakeholders

  • Stakeholders are people or groups affected by a firm’s decisions, policies, and operations
  • A stake represents an interest in or claim on a business
  • A stakeholder is not the same as a stockholder
  • Shareholders are one kind of stakeholder

Market Stakeholders

  • Market stakeholders include shareholders, suppliers, and employees
  • Market Stakeholders Engage in economic transactions as the company provides society with goods and services

Nonmarket Stakeholders

  • Nonmarket stakeholders include community, government, and business support groups
  • Nonmarket Stakeholders do not engage in direct economic exchange

Stakeholder Division

  • Internal stakeholders are employed by the firm, while external stakeholders are not

Stakeholder Analysis

  • Stakeholder analysis identifies relevant stakeholders, their interests, and their power
  • In a stakeholder analysis you should ask the important questions:
  • Who are the relevant stakeholders?
  • What are the interests of each stakeholder?
  • What is the power of each stakeholder?
  • How are coalitions likely to form?

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