Corporate Training System Overview
21 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the minimum expected cost required to conclude a qualification agreement?

  • CZK 150,000
  • CZK 100,000
  • CZK 75,000 (correct)
  • CZK 50,000
  • The training of an employee at the beginning of their employment is considered an increase in qualifications.

    False (B)

    What can an employee be required to do in exchange for their education costs being covered by the employer?

    Pledge loyalty and conclude a qualification agreement.

    If the employee does not keep the commitment of the qualification agreement, they have to pay back the ______ to the employer.

    <p>costs</p> Signup and view all the answers

    Match the following concepts with their definitions:

    <p>Qualification Agreement = An agreement for upskilling qualifications in exchange for loyalty. Training of New Employee = The employer's obligation at the start of employment. Upskilling = Gaining knowledge or skills to advance professionally. Employer's Demand = Pledge loyalty for financing education.</p> Signup and view all the answers

    Which training method involves a structured group discussion format combined with a lecture?

    <p>Seminar (A)</p> Signup and view all the answers

    Outdoor training exclusively includes indoor activities like lectures and seminars.

    <p>False (B)</p> Signup and view all the answers

    What evaluation level assesses the overall impact of a trainee's performance on the business?

    <p>Results</p> Signup and view all the answers

    _______ is the process of enhancing existing skills without acquiring a new qualification.

    <p>Deepening of qualification</p> Signup and view all the answers

    Match the training evaluation levels with their focus:

    <p>Reaction = Trainee satisfaction Learning = Knowledge transfer Behaviour = Application of learning ROI = Training investment effectiveness</p> Signup and view all the answers

    Which of the following training methods is designed to develop creative thinking?

    <p>Brainstorming (B)</p> Signup and view all the answers

    Action learning focuses on solving real problems while learning and applying new skills.

    <p>True (A)</p> Signup and view all the answers

    What is the purpose of upskilling?

    <p>Learning something completely new beyond current job skills.</p> Signup and view all the answers

    Which of the following is NOT part of the training planning process?

    <p>Determining the decoration of the training venue (C)</p> Signup and view all the answers

    Job rotation is a method of off-the-job training.

    <p>False (B)</p> Signup and view all the answers

    What is the purpose of evaluating learning outcomes in corporate training?

    <p>To assess the effectiveness of the training process.</p> Signup and view all the answers

    A _____ is someone who provides advice based on experience to someone new to a task.

    <p>mentor</p> Signup and view all the answers

    Match the following training methods with their descriptions:

    <p>Job Rotation = Cross-training employees in different roles Coaching = Asking questions to help someone find solutions Mentoring = Providing advice based on experience Project Work = Assigning tasks to develop skills</p> Signup and view all the answers

    What is one technique used for monitoring training needs?

    <p>Interviewing employees and customers (C)</p> Signup and view all the answers

    A coach must know how to do the activity they are coaching.

    <p>False (B)</p> Signup and view all the answers

    List the first question in the set of eight 'W' questions for planning training.

    <p>What content?</p> Signup and view all the answers

    Study Notes

    Corporate Training System

    • Identification of training needs
    • Planning training
    • Implementation of training
    • Evaluation of learning outcomes and effectiveness

    Techniques for Monitoring Training Needs

    • Analysis of variance (outliers): Identify significant deviations from the training plan and examine their root causes and consequences.
    • Evaluation interviews: Question employees and customers to gather feedback.
    • Targeted interviews with managers: Focus on managerial perspectives and insights.
    • Employee surveys: Analyze questionnaires and surveys to understand employee attitudes and training needs.
    • Monitoring meeting results: Assess the outcomes of meetings to address current issues and future tasks.

    Planning Training

    • Eight "W" questions:
      • What content? Determine the aim and content of the training program.
      • Who to? Identify the target audience for the training.
      • In what way? Outline the training methods, modes, equipment, materials, and aids needed.

    Methods of Training

    • On-the-job training:
      • Instructing at work: Instruction during standard work tasks.
      • Assisting: Supporting more experienced employees in daily tasks.
      • Project work: Assignment of tasks and projects.
      • Job rotation: Transitioning between different roles and responsibilities.
      • Job enlargement: Expanding job responsibilities.
      • Job enrichment: Enhancing the quality and depth of job roles.
    • Coaching: The coach guides the coachee to figure out effective approaches on their own.
    • Mentoring: Experienced mentors provide guidance and advice, relying on their prior experience.
    • Counseling: Personalized guidance focused on providing support.

    Off-the-job Training Methods

    • Lecture: Traditional lecture format.
    • Seminar: Combining lectures with group discussions.
    • Demonstration: Practical, hands-on teaching.
    • Workshop: Interactive sessions with practical exercises or case studies.
    • Case study: Using real-world examples to teach essential concepts.
    • Brainstorming: Encouraging creative thinking through group discussions.
    • Simulation: Replicating real-world situations or scenarios.
    • Development centre: A specialized training environment.
    • Outdoor training: Using outdoor activities to foster growth.
    • Work meetings: Addressing specific issues or problems through formal meetings.
    • Self-study and distance education: Utilizing study guides and materials or online platforms.
    • E-learning: Digital learning tools and platforms.
    • Webinar: Online workshops or seminars conducted via a computer system.
    • Corporate Consulting: External expertise to support the organization.
    • Action learning: Hands-on experience and learning from shared mistakes.
    • Trainee programmes: Tailored training programs for employees with specific needs.

    Evaluation of Training

    • Kirkpatrick Levels of Evaluation: A framework for measuring the return on training investments.
    • Reaction: Evaluating how engaged trainees were.
    • Learning: Assessing the increase in knowledge and skills.
    • Behaviour: Examining how trainees apply new skills in the workplace.
    • Results: Analyzing the impact on performance and business outcomes.
    • Return on investment (ROI): Evaluating if the training investment was financially efficient.

    Deepening of Qualification

    • Improving existing skills and knowledge in your work area.
    • Maintaining and enhancing proficiency in an area.
    • May involve taking additional training, but not necessarily a new qualification.

    Upskilling/Increase in Qualification

    • Gaining new skills or knowledge beyond current job functions.
    • Advancing your education or job experience.
    • Typically leads to a higher level of expertise.

    Qualification Agreement

    • A formal agreement between employee and employer.
    • Used for upskilling (not for onboarding/initial job qualifications.)
    • The employer pays for the skill development in exchange for the employee's commitment to stay employed for a defined period, usually no more than five years.
    • Costs must be at least CZK 75,000 to be considered for a valid qualification agreement.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Lecture 4 PDF

    Description

    This quiz explores the essentials of corporate training systems, focusing on identifying training needs, planning, implementing, and evaluating training programs. It delves into techniques for monitoring training needs and the importance of stakeholder feedback in shaping effective training strategies.

    More Like This

    Use Quizgecko on...
    Browser
    Browser