Contract Compliance and Driver Safety Procedures

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Questions and Answers

What is prohibited regarding photography and video of pupils or vulnerable adults?

Any form of photography or video (correct)

Using professional cameras only

CCTV usage is allowed under all circumstances

Only photography, but video is allowed

What must a driver ensure before leaving the vehicle at the end of a route?

That their own possessions are removed

That the vehicle’s fuel tank is full

That all passengers have exited the vehicle (correct)

That all paperwork is completed

Which of the following is an appropriate step for advising the use of a non-DBS cleared driver?

Emailing the general support account

Calling the specific emergency contact numbers provided (correct)

Notifying the driver before the trip begins

Contacting the DBS Administration Team directly

Who should be contacted for general queries regarding DBS cleared drivers?

Brian Derbyshire Signup and view all the answers

What action should be taken if a DBS cleared driver leaves the company?

Contact the Authority's DBS Administration Team Signup and view all the answers

Which email address should be used for general DBS queries?

<a href="mailto:[email protected]">[email protected]</a> Signup and view all the answers

What information is included in the contact details for non-DBS cleared driver emergencies?

Specific local phone numbers divided by area Signup and view all the answers

What is one reason to contact Lee Dalton or Peter Dennett?

For inquiries about the DBS application procedures Signup and view all the answers

What is the primary purpose of the document issued to suppliers?

To ensure adherence to Safeguarding and Contract Compliance. Signup and view all the answers

What are potential consequences for failing to adhere to the Safeguarding procedures?

Serious disciplinary sanctions, including summary dismissal. Signup and view all the answers

What type of DBS clearance must drivers hold for unescorted services?

Enhanced Disclosure and Barring Service clearance. Signup and view all the answers

What is the penalty for using an uncleared driver on an unescorted service?

Remediation/Default Notice followed by potential dismissal. Signup and view all the answers

Which of the following statements is true about the document's requirements?

Drivers on both escorted and unescorted contracts must be informed. Signup and view all the answers

How can suppliers ensure compliance with the County Council's responsibilities?

By providing ongoing training and awareness to employees. Signup and view all the answers

When was the document regarding Safeguarding and Contract Compliance issued?

May 2019. Signup and view all the answers

What should operators report concerning their drivers?

Any convictions related to the drivers. Signup and view all the answers

What is required of all drivers under Lancashire County Council contracts regarding seatbelts?

All drivers must wear their seatbelts. Signup and view all the answers

What must PCV drivers carry while driving professionally?

A Driver Qualification Card (DQC). Signup and view all the answers

Under which act are certain provisions concerning regulated activities outlined?

Protection of Freedoms Act 2012. Signup and view all the answers

What should be ensured regarding staff involved in contract operation for the County Council?

They should be familiar with Clause 15 (Safeguarding) and other specifications. Signup and view all the answers

Which statement accurately reflects the Rehabilitation of Offenders Act 1974 regarding regulated activities?

It does not apply to persons involved in regulated activities. Signup and view all the answers

Where can drivers get clarification on the County Council’s Safeguarding Procedures?

By consulting the Contact List provided by the County Council. Signup and view all the answers

What is stated about child seat restraints in relation to certain ITS contracts?

There are specific instructions and requirements that must be followed. Signup and view all the answers

Why is it important for managers and supervisors to understand the Authority's requirements?

To ensure compliance with contractual obligations and safeguarding measures. Signup and view all the answers

What should drivers maintain in their relationships with pupils and vulnerable adults?

A professional demeanor Signup and view all the answers

What action may be taken against a driver once an allegation is made?

Suspension until the investigation is complete Signup and view all the answers

Which behavior is explicitly discouraged for drivers?

Giving gifts of small value Signup and view all the answers

Why is it important for drivers to respect personal space?

To prevent misunderstandings and allegations Signup and view all the answers

What form of communication with children is prohibited for drivers?

Social media interactions Signup and view all the answers

Which of the following actions is allowed when assisting a passenger with a seat belt?

Telling the passenger what you are doing Signup and view all the answers

What should a driver do if they are instructed to refuse service to a child?

Only refuse if instructed by LCC Signup and view all the answers

Which conduct could lead to formal disciplinary action against a driver?

Failing to follow safety procedures Signup and view all the answers

What is the maximum height requirement for children to use booster seats or cushions?

1.35m (4 feet 5 inches) Signup and view all the answers

Who is ultimately responsible for the correct fitting of booster seats or cushions?

The driver Signup and view all the answers

What should parents do with booster seats or cushions overnight?

Keep them overnight to bring in the morning Signup and view all the answers

In which situation can pupils on booster seats travel in the front seat without prior agreement?

In exceptional circumstances Signup and view all the answers

What must drivers do for passengers boarding or leaving a vehicle with manual entrance doors?

Open and close the door for the passengers Signup and view all the answers

What responsibility does Regulation 100 outline concerning the passenger?

The driver is responsible for the security of the load Signup and view all the answers

What must drivers do upon arrival at school?

Remove booster seats and take them inside for storage Signup and view all the answers

What has been the cause of past accidents related to the entrance door of minibuses?

Students closing doors themselves Signup and view all the answers

What must an operator ensure before a driver with an expiring DBS clearance can continue working on unescorted journeys?

The driver must submit a new DBS application. Signup and view all the answers

How many drivers can be initially cleared by an operator for unescorted contracts if they have no DBS cleared drivers?

Two drivers. Signup and view all the answers

Which statement accurately reflects the responsibilities of operators regarding DBS administration?

Operators must ensure timely applications for driver's DBS renewals. Signup and view all the answers

What is the primary purpose of LCC Enhanced DBS clearance for drivers?

To meet the County Council Safeguarding procedures. Signup and view all the answers

What should operators do to manage the renewal of a driver's DBS clearance effectively?

Identify expiring DBSs at least 12 weeks prior to expiration. Signup and view all the answers

What happens to 'pool drivers' once an operator is awarded an unescorted journey?

They become regular drivers for that journey. Signup and view all the answers

Who bears the cost of enhanced DBS clearances for drivers?

The operators. Signup and view all the answers

What is the role of the driver once they obtain the necessary LCC Enhanced DBS clearance?

They can operate all county council contracted services. Signup and view all the answers

Study Notes

Safeguarding, Contract Compliance, and Driver's Safety Code

This document outlines safeguarding procedures for Lancashire County Council suppliers
Compliance with these procedures is crucial for protecting children and vulnerable adults
Non-compliance can result in severe disciplinary actions, up to and including summary dismissal or permanent exclusion from contracted services
Suppliers are responsible for ensuring their employees understand these requirements
All drivers, whether on escorted or unescorted contracts must be aware of the instructions detailed on pages 5 and 6 of this document
All employees contracted for bus and taxi services must be aware of safeguarding and contract compliance

Enhanced DBS Clearance Procedures

Drivers of all Lancashire County Council bus, taxi, or private hire services (unenforced) require an Enhanced DBS Clearance from Lancashire County Council
Operators must provide information on any driver convictions
Using an uncleared driver can result in serious disciplinary action, including immediate dismissal from a contract and possible removal from the county council's list of contractors
Drivers must display their LCC DBS Identity Badge visibly during contract operations
Service providers need to ensure drivers wear their LCC DBS Identity Badge, otherwise they face disciplinary action
Special procedures are in place for circumstances where a DBS cleared driver isn't immediately available

Contractor DBS Administration

Lancashire County Council does not pay for enhanced DBS clearances
All drivers of unescorted Integrated Transport Services contracts must have an LCC Enhanced DBS Clearance
Operators are responsible for ensuring they have sufficient cleared drivers before their current DBS clearances expire
All expiring DBS's should be identified at least 12 weeks in advance to ensure renewal applications are processed
A maximum of 10 drivers can be cleared per unscorted contract

Late Applications and Uncleared Drivers

Late applications for renewed DBS clearances, where the current badge expires before the replacement is received, mean the driver cannot be used on any contract. Failure to be aware of expiry dates will result in possible dismissal for the operator
Using an uncleared driver is considered gross misconduct and may lead to dismissal
Operators should immediately inform LCC if a non-LCC cleared driver is to be used, in an emergency

Driver Certificates of Professional Competence (PCV)

Employers ensure PCV drivers have their Driver Qualification Card (DQC) and present it to LCC officials whenever requested

Child Seat Restraints

Legislation mandates child seat restraints for children under 12 and under 135 cm (4 ft 5 inches) height
Parents are expected to provide and maintain booster seats or booster cushions

Manual Entrance Door Minibuses

Drivers of minibuses without power doors must follow specific procedures to ensure safe passenger boarding and disembarkation

Driver Behavior and Allegations

Drivers must maintain a professional, polite demeanor
Avoiding gift-giving, personal communication, physical contact
Reporting incidents and avoiding inappropriate language

Contact Details

Contact information for the Lancashire County Council for various areas and for general DBS inquiries and application queries.

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Description

This quiz covers essential safeguarding procedures and compliance requirements for suppliers working with Lancashire County Council. It emphasizes the importance of Enhanced DBS Clearance for drivers and outlines the responsibilities of both suppliers and their employees regarding safeguarding and contract compliance.